Recensioni (243)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 93% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
18 aprile 2023

Es imposible hablar con soporte, solo por esto no la recomiendo. He intentado configurarla pero surgen dudas, las cuales no se pueden resolver de ninguna manera.

Z Drinks
Spagna
3 giorni di utilizzo dell’app
Gameball ha risposto 19 aprile 2023

Gracias por compartir su opinión con nosotros. Nos disculpamos por cualquier dificultad que haya experimentado.

Nos gustaría aclarar que, aunque puede haber habido algunos retrasos debido a la diferencia horaria, nuestro equipo de soporte estuvo disponible para ayudarlo cuando se comunicó con nosotros.

Si tiene alguna otra inquietud o desea compartir cómo podemos ayudarlo mejor, siempre estaremos aquí para ayudarlo y garantizar que tenga una experiencia mejor y más fluida con nuestro producto.

Thank you for sharing your feedback with us. We apologize for any difficulties you experienced.

We would like to clarify that while there may have been some delays due to the time difference, our support team was available to assist you when you reached out to us.

If you have any other concerns or would like to share with us how can we help you better, we will always be here happy to help and ensure that you have a better and smooth experience with our product.

17 dicembre 2019

I used this app to create a loyalty game for my brand. I really like how simple it is to setup. It would be better if integrated with a mobile app or had mobile app features.

WORLD TOUR INTERNATIONAL
Stati Uniti
3 giorni di utilizzo dell’app
Gameball ha risposto 18 dicembre 2019

Hi!
Thanks a lot for your review. Did you know that Gameball offers native Android and iOS integrations? If you have a mobile app, you can easily have Gameball features integrated in there. Please refer to our Developers Portal: https://docs.gameball.co

Thanks for your insights, maybe we need to highlight this somewhere. We will get in touch with you about how to have Gameball in your mobile app.

Data modifica: 4 settembre 2022

Gameball is a generally good app. Its graphics are wonderful compared to what I've seen so far. It has nice features too, but it's a little disappointed when you start to hit against several walls since a lot of features are within the highest tear ($500+).

Cómpratelo Store
Colombia
2 giorni di utilizzo dell’app
Gameball ha risposto 21 maggio 2024

Thank you for your kind words. We're always making changes to the features and billing tiers to provide an affordable yet valuable experience. Your feedback is what inspires us!

10 settembre 2020

I installed and tried a lot of loyalty apps and s far gameball is the best one i found with all the options I need. Also the customer support team is great and they responds promptly to all my inquiries. Keep up the good work. ~Shameera~

GreatShopee2u
Malaysia
Circa un'ora di utilizzo dell’app
Gameball ha risposto 29 settembre 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

15 maggio 2022

Great customer success team. Super helpful and available for support when needed. The team thoroughly walks you through onboarding and features of app

Moomoo's EG
Egitto
42 minuti di utilizzo dell’app
Gameball ha risposto 15 maggio 2022

It's a pleasure to have you, Moustafa!
We are always happy to help, thank you for your kind support :)

21 giugno 2022

This app will be extremely beneficial in customer retention rate for us we are so excited to configure it to our customers

Lilac Blonde
Stati Uniti
38 minuti di utilizzo dell’app
Data modifica: 19 agosto 2022

A hideous thing! I was trying out the $ 120 / month version, it's horrendous! After I change plans, everything is bugged in the control dashboard, also you cannot customize the email, the GAMEBALL brand appears everywhere, ruining my brand, customer service is non-existent, in live chat I am never online, believe me guys, it looks very cool as an app, but it really isn't. IF YOU COULD PUT 0 STARS.
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UPDATE: I finally manage to contact customer service, asking to remove their brand from the email footer, what do they reply to me? They answer me like "We can not remove our brand for anti-spam" what excuse is ???? I'm a developer and it doesn't take anything to remove it, with a bit of CSS or a change to the email and everything is removed, can I ever pay $ 120 a month for a product that doesn't contain my branding? Valutation: 0 STARS!

Very God
Italia
Circa 10 ore di utilizzo dell’app
Gameball ha risposto 19 agosto 2022

Thank you for your review. We are so sad to see your review and would to clarify that tech issues are frequently present in all software around us and our team was able to resolve time cautiously.

As for the email footer branding, since we abide by CASL and CAN-SPAM laws by which we prevent our clients from any spam threats thus we decide not to remove our branding from the footer of the emails that are sent out from Gameball to your clients. Meanwhile we offer wide flexibility to customize the email content and to remove the footer from the widget itself

15 dicembre 2020

The best Loyalty program I ever saw and believe me I saw them almost all working. It's been 3 days since I am trying and testing platforms. For far this is the most engaging and user friendly. If you are starting to build a mutually beneficial campaign with your customers this is where you should start. Is damn awesome. The other TOP developers are just ripping you from the beginning, ad litteram ! Give it a shot, you will not regret!

ProCleansing
Spagna
19 minuti di utilizzo dell’app
Gameball ha risposto 23 dicembre 2020

We really appreciate you taking the time to write us this ravishing review and for recommending us! 🤩

27 ottobre 2024

Organic Piggy
RAS di Hong Kong
Oltre un anno di utilizzo dell’app
Gameball ha risposto 28 ottobre 2024

Thank you for your review!

25 agosto 2024

the in. concept
Arabia Saudita
13 giorni di utilizzo dell’app