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The app is easy to use and does everything you need for a loyalty program. We have tried many other loyalty apps, none have come close Gameball. As a bonus their customer service is outstanding. Would highly recommend!
I'm loving this app so far. It was recommended to me by another merchant, and I was actually able to set it up in a day and get it rolling. We have yet to send out any kind of announcement about it and we've got way more people signed up than I anticipated. I also totally appreciated the onboarding call with Lauren - she was super super helpful, sincere, and attentive. I didn't feel like she was pushing anything on me but rather really listening to what I was hoping to get out of the program and letting me know what features were best for me. My subsequent conversation with Dania was just as helpful. I wish all programs and services had customer service like this! Looking forward to seeing where this program takes our business!!!
Thank you for sharing your positive experience with us! We're thrilled that you're enjoying the app and that it's been easy to set up and roll out.
It is truly remarkable that your sign-ups have exceeded your expectations even before any formal announcements. Our team is here to support you every step of the way, and we're excited to see how Gameball will continue to benefit your business.
Thank you for choosing Gameball – here's to your continued success!✨
I had an excellent experience with Loyalty, Rewards & Referrals! Their platform is incredibly user-friendly, making it easy for me to set up and manage my loyalty program. I was impressed with the wide range of features they offer, including customizable rewards, referral tracking, and detailed analytics.
One thing that stood out to me was their exceptional customer service. Whenever I had a question or needed assistance, their team was quick to respond and provide helpful solutions.
Thank you for choosing our platform, and we look forward to continuing to support your loyalty program needs in the future. We love doing business with you!
This app is a first , I've tried multiple apps that theoretically promises good user experience and reward/loyalty systems , but most of them never delivers the intended results .
Gameball actually helped me boost my sales by 1.5X just by Offering rewards and points , that boosted customer retention rate.
Moreover, the app allows you to track the performance of your referral and rewards programs. You can see how many referrals have been made, how many rewards have been redeemed, and how much revenue your program has generated. This information helps you to tweak your program for better results and maximize your sales growth potential.
We appreciate you taking the time to share your positive experience with our app. We're thrilled to hear that Gameball has helped you to boost your sales and improve your customer retention rate through our rewards and loyalty system.
We are also happy that you find our tracking and performance analytics useful for optimizing your programs and maximizing your sales growth potential.
Thank you for choosing Gameball, and we look forward to continuing to support your business in the future.
Je suis encore en test de l'application mais tout à l'air bien. Le service client est au top ! Merci pour votre aide :)
Thank you for the stellar review! We look forward to continuing to provide you with excellent service
Great product so far and amazing customer service, especially there partnership specialist Lauren DeSouza who we have been working with.
The customer service of this team with a thorough walk thru is impeccable as well as the customization options.
Thank you for your great words Shani ! We are happy to help always 💛
Gameball was easy to set up, and has worked well for our customers! Any issues we've had have only been with a few loading areas in the admin, and support was efficient, responsive, friendly, and helpful. I'm glad we chose Gameball and we definitely plan to stick with them long-term! Highly recommended.
Hi Wes
You've made our day! We're overjoyed that you're finding value in our app. Thanks a million for your support.
Feedback:
The support was very good. Although my problem wasn't resolved immediately, they assured me that this feature will be added in the future. I hope they can implement it as soon as possible for all merchants with physical shops using Shopify POS like us.
Request:
I have a physical shop using Shopify POS. Often, clients who visit our physical shop do not have an account in our Shopify system, but we can create one for them without any issues. However, my question is: How can I identify clients when they make purchases at our physical shop?
Currently, asking for their email address, name, or address every time they make a purchase is impractical abd some client does not want to give their infomation in the public area. Is there a way to identify clients using a loyalty card with a barcode (could be physical card or digital card )? By using this method, when someone comes to buy products in our physical shop, I would only need them to show their card with a barcode. I could then scan this barcode with our scanner, and all their purchases would be directly added to their account, accumulating points.
I’m unsure if you’ve experienced this, but stores like H&M, Zara,... or any supermarket often ask if you want to create an account. They then provide you with a membership card with a barcode. Every time you make a purchase, you can simply scan the card, and all your purchases and points are added to your account.
Thank you for taking the time to write your feedback. We find your input extremely valuable and will definitely keep it in mind. Hopefully, one day we can create a POS card experience. Until then, we hope to stay up to your expectations and support you endlessly!
We do really like the app!! Recommended !! You will experience a amazing strategy ;) Customer Service 10/10
Thank you for your awesome feedback, we aim to provide an exceptional experience for all of our customers :)