レビュー (242)

総合評価
4.7
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の4%は1つ星です
2024年7月8日

Feedback:

The support was very good. Although my problem wasn't resolved immediately, they assured me that this feature will be added in the future. I hope they can implement it as soon as possible for all merchants with physical shops using Shopify POS like us.

Request:

I have a physical shop using Shopify POS. Often, clients who visit our physical shop do not have an account in our Shopify system, but we can create one for them without any issues. However, my question is: How can I identify clients when they make purchases at our physical shop?

Currently, asking for their email address, name, or address every time they make a purchase is impractical abd some client does not want to give their infomation in the public area. Is there a way to identify clients using a loyalty card with a barcode (could be physical card or digital card )? By using this method, when someone comes to buy products in our physical shop, I would only need them to show their card with a barcode. I could then scan this barcode with our scanner, and all their purchases would be directly added to their account, accumulating points.

I’m unsure if you’ve experienced this, but stores like H&M, Zara,... or any supermarket often ask if you want to create an account. They then provide you with a membership card with a barcode. Every time you make a purchase, you can simply scan the card, and all your purchases and points are added to your account.

Hello Asia
スイス
アプリの使用期間:9日
Gameballが返信しました 2024年7月10日

Thank you for taking the time to write your feedback. We find your input extremely valuable and will definitely keep it in mind. Hopefully, one day we can create a POS card experience. Until then, we hope to stay up to your expectations and support you endlessly!

2021年6月15日

We used Smile for 2 years, and Gameball is in a league of its own. There are SO many more features that you cannot even compare the two. As it currently stands, one would be foolish to use any other loyalty program from the Shopify app store than this one. The customer support is fantastic and the app just works incredibly well with tons of clever features.

Lianox
ドイツ
アプリの使用期間:5ヶ月
Gameballが返信しました 2021年11月4日

Hi Lianox, thank you for sharing the awesome experience you encountered with our product. Your review means the world to us!

2020年12月28日

Found and tested this rewards app after a few tries with others. Definitely one of the best looking and functional app. Many creative ways to reward customers and makes us feel proud to have this running on our interface. Highly recommended!

sppfy.com
シンガポール
アプリの使用期間:5ヶ月
Gameballが返信しました 2020年12月28日

Thanks for your review! We are happy to hear that you've had a great experience using Gameball.
Happy Holidays 😄

編集日:2020年9月9日

It took me 3 hours to research and decide, Gameball supports spanish, our local currency (Chile) and the pricing goes by hand with the store results.

It took me 2 hours to set up all, you can customize everything! Really easy to do, it really feels like a game, had fun doing it.

Entrelíneas Papelería
チリ
アプリの使用期間:5ヶ月
Gameballが返信しました 2020年9月29日

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

2022年8月30日

The app is very complete. We had a complicated idea that we needed to implement and we not only found the features in the app, but the customer service is really amazing, We were helped numerous ways in a very quick manner from our account rep. Keep the good work Gameball

testing-corralboots.com
アメリカ合衆国
アプリの使用期間:5ヶ月
2022年11月19日

I had the pleasure of speaking with Lauren. Her customer service was absolutely amazing and she helped me walk through the process of getting started. She was very clear with her explanations and was extremely knowledgeable about the product. I love this app already!

A.Michelle Hairstyles
アメリカ合衆国
アプリの使用期間:5ヶ月
Gameballが返信しました 2022年11月24日

Thank you for your lovely words!

2022年7月25日

I had a call with Lauren and she was amazing. She clearly explained the steps needed to get what I need from the platform

CozmoBoxAU
オーストラリア
アプリの使用期間:5ヶ月
編集日:2021年10月30日

I would like to post this because Gameball is 1 of the perfect applications on shopify that can help you get what you want without complications and the customer service is superb, they answer you even during holidays and find your solution so fast. 5 starts it is :)

Tchooz Shoes
レバノン
アプリの使用期間:5ヶ月
Gameballが返信しました 2021年11月4日

Hello Joseph, for you to say " Gameball is one of the perfect applications on Shopify" makes our day! We are overjoyed with your review, thank you!

2021年1月8日

Awesome customer support and really easy to use app. Especially love how they are integrated to the POS as well.

Brokenvase Games
オーストラリア
アプリの使用期間:5ヶ月
Gameballが返信しました 2021年1月11日

Thank you for your review, we really appreciate it😊

2022年5月12日

This app is awesome and the support is really good. It let me jump in right away to start customizing the experience and it also scheduled an onboarding Zoom call for me the next day. I learned a lot from Habiba during our chat and am really looking forward to rolling out our new loyalty program!

The Veteran Marketplace
アメリカ合衆国
アプリの使用期間:5ヶ月
Gameballが返信しました 2022年5月15日

Thank you so much for the amazing feedback, it means a lot to us!
We are extremely excited about our collaboration and hope you feel the same :)