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A hideous thing! I was trying out the $ 120 / month version, it's horrendous! After I change plans, everything is bugged in the control dashboard, also you cannot customize the email, the GAMEBALL brand appears everywhere, ruining my brand, customer service is non-existent, in live chat I am never online, believe me guys, it looks very cool as an app, but it really isn't. IF YOU COULD PUT 0 STARS.
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UPDATE: I finally manage to contact customer service, asking to remove their brand from the email footer, what do they reply to me? They answer me like "We can not remove our brand for anti-spam" what excuse is ???? I'm a developer and it doesn't take anything to remove it, with a bit of CSS or a change to the email and everything is removed, can I ever pay $ 120 a month for a product that doesn't contain my branding? Valutation: 0 STARS!
Thank you for your review. We are so sad to see your review and would to clarify that tech issues are frequently present in all software around us and our team was able to resolve time cautiously.
As for the email footer branding, since we abide by CASL and CAN-SPAM laws by which we prevent our clients from any spam threats thus we decide not to remove our branding from the footer of the emails that are sent out from Gameball to your clients. Meanwhile we offer wide flexibility to customize the email content and to remove the footer from the widget itself
Really great app, Best in market! Its allow all the features you can imagine with a very unique design that suitt perfect to new website. The Support is answering in several hours and take care the best of you! Highly recommend !
Thank you so much for your support. It means the world to us!
NICKEL J ADORE CETTE APPLICATION, sa aide à fidéliser les clients et les faire acheter. c'est bien penser
"Merci beaucoup pour votre retour positif sur notre application ! Nous sommes ravis d'apprendre que notre solution vous aide à fidéliser vos clients et à stimuler leurs achats. Si vous avez d'autres questions ou commentaires, n'hésitez pas à nous en faire part. Votre satisfaction est notre priorité. À bientôt !"
Ottima App ed ottimo supporto da Chat. La consiglio sicuramente. Il Pannello è in Inglese, ma ha la lingua italiana tra quelle in cui presentare il servizio ai clienti. Ben fatto
I installed and tried a lot of loyalty apps and s far gameball is the best one i found with all the options I need. Also the customer support team is great and they responds promptly to all my inquiries. Keep up the good work. ~Shameera~
We are so happy that you are enjoying our app! :)
Thanks for your feedback!
Great customer success team. Super helpful and available for support when needed. The team thoroughly walks you through onboarding and features of app
It's a pleasure to have you, Moustafa!
We are always happy to help, thank you for your kind support :)
This app will be extremely beneficial in customer retention rate for us we are so excited to configure it to our customers
The best Loyalty program I ever saw and believe me I saw them almost all working. It's been 3 days since I am trying and testing platforms. For far this is the most engaging and user friendly. If you are starting to build a mutually beneficial campaign with your customers this is where you should start. Is damn awesome. The other TOP developers are just ripping you from the beginning, ad litteram ! Give it a shot, you will not regret!
We really appreciate you taking the time to write us this ravishing review and for recommending us! 🤩
Thank you for your time to place a review :)