Recensies (232)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
7 september 2024

Still new to this app but so far been pleased to what it can offer and excited to gain more customers through this loyalty program.
Also Nour helped me with ensuring everything was working fine and resolved an issue that I came across. Nour's customer service was amazing :) thank you once again.

embr & scents
Australië
9 dagen gebruiken de app
Gameball heeft geantwoord 8 september 2024

Hey Nicholas

We're even more excited to see you acquire more customers and grow. Thank you so much for your review! We look forward to provide you with even better support the more we talk :)

16 juli 2024

I had a great experience with Dania. She was very helpful and provided excellent customer service.

Motor Sharp
Brazilië
Meer dan een jaar gebruiken de app
Gameball heeft geantwoord 18 juli 2024

Hey Leonardo

Providing excellent customer service is a top priority for us, and it's wonderful to know that the team was able to assist you effectively.

Keep reaching out whenever you need!

8 juli 2024

Feedback:

The support was very good. Although my problem wasn't resolved immediately, they assured me that this feature will be added in the future. I hope they can implement it as soon as possible for all merchants with physical shops using Shopify POS like us.

Request:

I have a physical shop using Shopify POS. Often, clients who visit our physical shop do not have an account in our Shopify system, but we can create one for them without any issues. However, my question is: How can I identify clients when they make purchases at our physical shop?

Currently, asking for their email address, name, or address every time they make a purchase is impractical abd some client does not want to give their infomation in the public area. Is there a way to identify clients using a loyalty card with a barcode (could be physical card or digital card )? By using this method, when someone comes to buy products in our physical shop, I would only need them to show their card with a barcode. I could then scan this barcode with our scanner, and all their purchases would be directly added to their account, accumulating points.

I’m unsure if you’ve experienced this, but stores like H&M, Zara,... or any supermarket often ask if you want to create an account. They then provide you with a membership card with a barcode. Every time you make a purchase, you can simply scan the card, and all your purchases and points are added to your account.

Hello Asia
Zwitserland
9 dagen gebruiken de app
Gameball heeft geantwoord 10 juli 2024

Thank you for taking the time to write your feedback. We find your input extremely valuable and will definitely keep it in mind. Hopefully, one day we can create a POS card experience. Until then, we hope to stay up to your expectations and support you endlessly!

18 augustus 2024

I had a great experience with Dania. She was very helpful and provided excellent customer service.

Ming Yan
Singapore
Ongeveer 2 maanden gebruiken de app
Gameball heeft geantwoord 19 augustus 2024

We're happy to have you, Yeong! We'll always be seeking to serve you in the best way.

7 augustus 2024

I enjoyed building out this loyalty program! It's quite easy to use and when you get really stuck, the support team picks this up and will reach out to you.

I was so blessed to have Dania reach out to me. TBH one of the best in-app support i have received. They really do value the customer experience.

10 stars for Gameball!

OH MY KPOP
Australië
3 dagen gebruiken de app
Gameball heeft geantwoord 8 augustus 2024

Your feedback is one of the closest to our hearts, Justin! Thank you for your support. We'll always try our best to return it

7 augustus 2024

Very good. The customer service was very good. Thank you very much Nour

Megalook Hair
Verenigde Staten
8 maanden gebruiken de app
Gameball heeft geantwoord 8 augustus 2024

We're glad! Hopefully, every time you speak to our team you have a wonderful experience

22 juli 2024

Great app so far! Excited about rolling the premium features out fully over the next few weeks!

Oluzu Swim
Verenigde Staten
Ongeveer een maand gebruiken de app
Gameball heeft geantwoord 24 juli 2024

We're excited for you, Tia! Thank you so much for your review

30 september 2024

Fijne app, met super goede support!

Hugs & Things
Nederland
Meer dan een jaar gebruiken de app
Gameball heeft geantwoord 2 oktober 2024

Thank you for your kindness!

20 juni 2024

i am in the early stages of development but this app seems to be great and easy to use so far, with fantastic customer service support!

reativ
Australië
4 maanden gebruiken de app
Gameball heeft geantwoord 24 juni 2024

We hope it stays up to your expectations! Thank you for sharing a comment that will help us work more towards maintaining our service.

19 juli 2024

Great support, lot of features

smalties.com
Italië
Ongeveer een maand gebruiken de app
Gameball heeft geantwoord 21 juli 2024

Thank you for your kind review!