Recensies (232)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
Bewerkt 19 augustus 2022

A hideous thing! I was trying out the $ 120 / month version, it's horrendous! After I change plans, everything is bugged in the control dashboard, also you cannot customize the email, the GAMEBALL brand appears everywhere, ruining my brand, customer service is non-existent, in live chat I am never online, believe me guys, it looks very cool as an app, but it really isn't. IF YOU COULD PUT 0 STARS.
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UPDATE: I finally manage to contact customer service, asking to remove their brand from the email footer, what do they reply to me? They answer me like "We can not remove our brand for anti-spam" what excuse is ???? I'm a developer and it doesn't take anything to remove it, with a bit of CSS or a change to the email and everything is removed, can I ever pay $ 120 a month for a product that doesn't contain my branding? Valutation: 0 STARS!

Very God
Italië
Ongeveer 10 uur gebruiken de app
Gameball heeft geantwoord 19 augustus 2022

Thank you for your review. We are so sad to see your review and would to clarify that tech issues are frequently present in all software around us and our team was able to resolve time cautiously.

As for the email footer branding, since we abide by CASL and CAN-SPAM laws by which we prevent our clients from any spam threats thus we decide not to remove our branding from the footer of the emails that are sent out from Gameball to your clients. Meanwhile we offer wide flexibility to customize the email content and to remove the footer from the widget itself

10 maart 2022

Really great app, Best in market! Its allow all the features you can imagine with a very unique design that suitt perfect to new website. The Support is answering in several hours and take care the best of you! Highly recommend !

ספורט אונליין
Israël
Ongeveer 8 uur gebruiken de app
Gameball heeft geantwoord 8 mei 2022

Thank you so much for your support. It means the world to us!

26 augustus 2023

NICKEL J ADORE CETTE APPLICATION, sa aide à fidéliser les clients et les faire acheter. c'est bien penser

Emy Créa
Frankrijk
Ongeveer 5 uur gebruiken de app
Gameball heeft geantwoord 31 augustus 2023

"Merci beaucoup pour votre retour positif sur notre application ! Nous sommes ravis d'apprendre que notre solution vous aide à fidéliser vos clients et à stimuler leurs achats. Si vous avez d'autres questions ou commentaires, n'hésitez pas à nous en faire part. Votre satisfaction est notre priorité. À bientôt !"

4 oktober 2022

Ottima App ed ottimo supporto da Chat. La consiglio sicuramente. Il Pannello è in Inglese, ma ha la lingua italiana tra quelle in cui presentare il servizio ai clienti. Ben fatto

Shop Olio Salento
Italië
Ongeveer 3 uur gebruiken de app
10 september 2020

I installed and tried a lot of loyalty apps and s far gameball is the best one i found with all the options I need. Also the customer support team is great and they responds promptly to all my inquiries. Keep up the good work. ~Shameera~

GreatShopee2u
Maleisië
Ongeveer een uur gebruiken de app
Gameball heeft geantwoord 29 september 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

15 mei 2022

Great customer success team. Super helpful and available for support when needed. The team thoroughly walks you through onboarding and features of app

Moomoo's EG
Egypte
42 minuten gebruiken de app
Gameball heeft geantwoord 15 mei 2022

It's a pleasure to have you, Moustafa!
We are always happy to help, thank you for your kind support :)

21 juni 2022

This app will be extremely beneficial in customer retention rate for us we are so excited to configure it to our customers

Lilac Blonde
Verenigde Staten
38 minuten gebruiken de app
15 december 2020

The best Loyalty program I ever saw and believe me I saw them almost all working. It's been 3 days since I am trying and testing platforms. For far this is the most engaging and user friendly. If you are starting to build a mutually beneficial campaign with your customers this is where you should start. Is damn awesome. The other TOP developers are just ripping you from the beginning, ad litteram ! Give it a shot, you will not regret!

ProCleansing
Spanje
19 minuten gebruiken de app
Gameball heeft geantwoord 23 december 2020

We really appreciate you taking the time to write us this ravishing review and for recommending us! 🤩

25 augustus 2024

the in. concept
Saoedi-Arabië
13 dagen gebruiken de app
30 maart 2024

Smile Store
Frankrijk
Ongeveer 2 maanden gebruiken de app
Gameball heeft geantwoord 21 mei 2024

Thank you for your time to place a review :)