Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
Bewerkt 15 februari 2023

UPDATE after a year of use: Gameball is a really good app, especially in terms of the large variety of things you can do to let customers earn rewards and the types of campaigns you can run. And, the value cannot be beat, hands down! Frankly, having been in the digital / platform / loyalty / mobile business for decades, it's absolutely absurd how much other service providers charge for VIP tiers, for example, when Gameball outshines them all, overall.

I also appreciate that they add new powerful features and functionality regularly. They truly listen to consumers. Clear sign of a winning product development focus. You can run a large number of different campaigns to drive and test consumer loyalty and engagement . . . and you can easily segment your existing and potential consumer base as well. Very nice analytics to boot.

A final very important factor -- critical in our view -- is that Gameball's customer support is incredible -- FAR, far better than the vast majority of Shopify apps, to the extent other providers even provide support. This includes at lower and mid level pricing tiers. For example, Dania, from their core team, has been a wonderful partner to work with; other folks as well. I still believe that the nomenclature is a bit too "gamer oriented" vs. general loyalty use -- but, with that said, you can edit everything to suit your needs (as we've done) . . . and with great support in doing so!

I highly recommend Gameball if you're looking for a loyalty and/or gamification platform. We tested just about every platform and provider on Shopify and if you're a SMB like us they are tops -- 5 stars hands down!

Grinning Cat Books
Verenigde Staten
Ongeveer een jaar gebruiken de app
Gameball heeft geantwoord 31 augustus 2023

Thank you so much for taking the time to share your comprehensive feedback after a year of using Gameball! We're truly thrilled to hear about your positive experience and how our platform has been a valuable asset for your business.

Delivering top-notch assistance is a cornerstone of our service, and it's wonderful to hear that Dania and our team have provided you with valuable support throughout your journey.

Thank you again for your kind words and for being a part of the Gameball community. We're here to help you every step of the way!

22 mei 2022

Very happy with the instruction. Very helpful! Highly recommend for all shopify users. To increase engagement rate and sales.

Pink Haley
Verenigde Staten
Ongeveer een jaar gebruiken de app
Gameball heeft geantwoord 12 juni 2022

This means the world to us. Happy to have you, Alice :)

Bewerkt 20 april 2022

Gameball is my favorite app on Shopify, many things make them the best loyalty app, the ease of the user experience since collecting points to redeeming the coupons, the people behind it are amazing and supportive all the time. KEEP GOING ♥️

متجر باندا
Saoedi-Arabië
12 maanden gebruiken de app
Gameball heeft geantwoord 24 december 2019

We are so happy you are enjoying our app! :)
Thanks for your feedback!

28 januari 2021

Have been looking for an app that helps my store to do the VIP system. I've tried like 10+ apps and most of them are not useful for me, not to mention the high price. But Gameball is literally the best app so far I've used. Reasonable price and useful function. Also their support team answer so quickly (like within half an hour?) Would definitely recommend all of you to try!

NUDEBLANC
Hongkong SAR van China
12 maanden gebruiken de app
Gameball heeft geantwoord 9 februari 2021

Your feedback means a lot to us, thank you for choosing Gameball😄

27 januari 2021

Our Experince with Gameball has been brilliant so far, the customer service are fantastic at explaining any of the features of the app and the potential seems endless with it. The fact you can gamify ordering we think will make drive customer engagement, we cannot wait to get it launched to see the results!

MyDelifresh Ltd
Verenigd Koninkrijk
12 maanden gebruiken de app
Gameball heeft geantwoord 9 februari 2021

We're so happy to know that you're enjoying your experience with Gameball. Thank you for your feedback☺️

4 oktober 2022

Super application et service client au top: très réactif et orienté solution :) Application complète pour mettre en place un programme de fidélité gamifié complet !

Demain Beauty
Frankrijk
11 maanden gebruiken de app
28 april 2023

We are using Gamball for last one year, the app has a new automation process which is really good to grow customer engagement. It has quite flexible options which give us a broad logical action.
We are happy with the customer service they provide and they tend to bring new features and are open to suggestions.
I found Gameball after a very well research of different loyalty apps. It is a simple yet powerful tool for any business.

British D'sire
Verenigd Koninkrijk
11 maanden gebruiken de app
Gameball heeft geantwoord 20 juni 2023

That means a lot to us! we are glad this is how you see us and will do all it takes to maintain the same service level and even better over time. Thank you💫

21 januari 2022

Gameball is like a dream come true. A very good looking loyalty app that has alot of options and entertainment for our customers.

Gotu.pt
Portugal
11 maanden gebruiken de app
Gameball heeft geantwoord 8 mei 2022

We are grateful for your feedback!
It's our pleasure to provide the best possible service to our guests :)

Thank you very much!

Bewerkt 5 november 2021

Amazing tool! Super intuitive, very user-friendly, and wonderfully organized. It is quite easy to set up and to understand how to create the perfect loyalty program. In regards to the image and the ease of use, it goes above and beyond all other apps that we've tried (and we've tried a lot). We were able to create a meaningful, rewarding, fun, and intuitive experience for all our customers. Where it really shines is when you take the time to implement and personalize every feature according to your brand. You can set it up quickly if you want a simple and effective program, or dig deeper and establish a complex and impactful gamification experience that goes far beyond the usual loyalty points app. Our customers love it. The support team is a charm to work with as well!

Fenris Workshop
Canada
11 maanden gebruiken de app
Gameball heeft geantwoord 23 december 2020

Thanks a lot for your kind words and knowing that you are enjoying Gameball ❤️

2 januari 2020

The flexibility of how customers can earn points has been amazing! It's exactly what I have been looking for and can't wait to explore ranks and more dynamic challenges such as buying x of brand (requested feature).

The support you get is second to none and they are more than happy to take on any constuctive feedback.

We have been using this for a week so still finding our feet but so far our customers have loved it and having the ability to use every single point towards a discount has been a bonus.

Noah’s Forest Friends
Verenigd Koninkrijk
11 maanden gebruiken de app
Gameball heeft geantwoord 2 januari 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!