Recenzje (243)

Ogólna ocena
4,7
Liczba recenzji z daną oceną
  • 93% ocen to oceny z 5 gwiazdkami
  • 2% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 4% ocen to oceny z 1 gwiazdkami
11 październik 2023

For me, an absolutely unrivaled loyalty program application.

When I was choosing, I installed about 6-8 of them and none were nearly as sophisticated, but at the same time as nice in appearance as this one. What I really like about the widget is that you have the option to choose from predefined badges, challenges and levels, which you can also edit as needed or create new ones. It will help a ...

Krasopiska
Czechy
1 dzień korzystania z aplikacji
Gameball odpowiedział(a) 15 październik 2023

Your experience, having tested multiple options, is incredibly valuable to us.

It's fantastic to hear that our widget helped in making your job easier. Your kind words about ...

10 luty 2023

Have not yet started using the app, however I booked a demo call with Lauren Desouza, and she was such an amazing character! She carefully understood what I was trying to achieve for my store and figured out work arounds that acheived the objectives I was hoping to achieve when realising the feature I was looking for was not available.

Definitely recommend this app because of the flexibility of ...

The Good Fish
Singapur
1 dzień korzystania z aplikacji
Gameball odpowiedział(a) 30 marzec 2023

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Lauren provided you with an amazing demo call and helped you achieve your goals ...

Edytowano 23 lipiec 2020

This app has the potential to be a great app but our experience with it has been substandard, and we just couldn't trust it or the support team in the end.

Our problems started when we tried to add rewards to customers manually but, due to a bug in the system, it prevented us from adding rewards in the admin area. They found the bug but we weren't allowed to manually reward customers for 6 days ...

RCm8 Ltd
Wielka Brytania
25 dni korzystania z aplikacji
Gameball odpowiedział(a) 22 lipiec 2020

Hello Steve. Thanks for your review. It makes us deeply sad that this is how your experience with Gameball ends. No system is bugless, and we admit that you've been a little ...

Edytowano 27 lipiec 2020

I would like to take this time to congratulate the team at Gameball, We had some issues around features and within a few hours, the issues have been resolved. Their customer service is fantastic and we are now very happy with our choice to switch our loyalty plan to Gameball

Aussie Veterans Coffee Co.
Australia
Około 21 godzin korzystania z aplikacji
Gameball odpowiedział(a) 27 lipiec 2020

Thanks a lot our friend for your review. We are always here to help! :)

4 sierpień 2022

Just started using the app and it looks great. Wish I had more customer now so I could get a higher tier, but that will come soon :-)

Celeste's Pet Palace
Stany Zjednoczone
16 dni korzystania z aplikacji
Gameball odpowiedział(a) 21 maj 2024

Thank you for the stellar review! We look forward to continuing to provide you with excellent service so you can get more and more customers ;)

9 listopad 2023

Very disappointed to leave this review. There is no way to customize the email to add or delete the default templates as well as the display and settings don't match and a few other minor issues that I have tried to contact customer service several times to ask for help. What drove me crazy was that the live chat dialog (please note that the live dialog does not allow for live conversations, only ...

WeekInk
Stany Zjednoczone
11 dni korzystania z aplikacji
Gameball odpowiedział(a) 15 listopad 2023

Hello Chi,

First and foremost, I'd like to extend my sincere apologies for the challenges you've faced, and I appreciate you taking the time to share your feedback.

For email ...

10 marzec 2022

Really great app, Best in market! Its allow all the features you can imagine with a very unique design that suitt perfect to new website. The Support is answering in several hours and take care the best of you! Highly recommend !

ספורט אונליין
Izrael
Około 8 godzin korzystania z aplikacji
Gameball odpowiedział(a) 8 maj 2022

Thank you so much for your support. It means the world to us!

26 sierpień 2023

NICKEL J ADORE CETTE APPLICATION, sa aide à fidéliser les clients et les faire acheter. c'est bien penser

Emy Créa
Francja
Około 5 godzin korzystania z aplikacji
Gameball odpowiedział(a) 31 sierpień 2023

"Merci beaucoup pour votre retour positif sur notre application ! Nous sommes ravis d'apprendre que notre solution vous aide à fidéliser vos clients et à stimuler leurs ...

26 czerwiec 2020

First impression was, "Oh wow! Pretty!". Then as I keep looking at the program I would find these hidden walls. Options that said they should be part of the Standard plan but instead they were for Pro or GURU.

This is something I see far too often on Shopify. Great looking apps with important options that are, SURPRISE!, an extra charge.

For instance, the Missions? They require Guru right now. ...

Swordsfall
Stany Zjednoczone
5 dni korzystania z aplikacji
Gameball odpowiedział(a) 26 czerwiec 2020

We are so sorry for your experience. We never intend to manipulate our clients with misleading texts. The copy issue was a sincere mistake that we fixed right after you drew ...

6 sierpień 2021

It´s a nice app, working fine in the first days of testing.
But when they say "Unlimited languages" in the starter plan, is not true, because they do not have all the languages and we can´t translate it to our language. The translation option is only available for the PRO plan, wich is way too expensive for my company size.

Maria Tangerina
Brazylia
4 dni korzystania z aplikacji
Gameball odpowiedział(a) 4 listopad 2021

Hello Maria, thank you for taking the time to share with us your feedback as we are always keen to know how did it go with our customers and we regret the inconvenience ...