Consentmo GDPR Compliance

Consentmo GDPR Compliance

Recensioni (1.269)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 96% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
Data modifica: 15 ottobre 2020

This is the only app that we could find which actually comes close to being GDPR compliant. But we shouldn't even have to resort to searching for apps to provide a feature that is a legal requirement of any shop operating in or selling to the EU. It should be a part of Shopify's core feature set, not an extra app. This app developer is capitalizing on this. If you agree, add your voice to the community discussion here: https://bit.ly/31bNfJ3 The payment tiers for this app are unrealistic. The free plan is limited to 10k page views per month. We easily surpassed that in 3 days and we are a small online shop. The Standard tier is 10k-30k page visits/mo. I can't imagine there are many shops that fall into that narrow bracket. So we had to go with Pro which supports over 30k views per month. It's unfortunate that we have to pay $9 a month for something every business owner hates, and most Internet users don't care about.

QUADRO Deutschland
Germania
Oltre un anno di utilizzo dell’app
Consentmo ha risposto 15 ottobre 2020

Hello there and thanks for the honest review.
We appreciate your input and thank you for the fact that you noticed our efforts in making our app actually GDPR compliant. We'll soon release some more features that are required by the law but not yet mandatory. We follow all changes closely which makes this app the best.
Regarding your point for this being a core functionality, we agree with you and we will check the uplisted topic in the forum.
Regarding the plans, this was the only way for us to handle all of the requests that we received on each page load that the app shows on. We followed the data for months before making the limits and we believe that these prices fit the best the usage that we see. We can do another evaluation in order to see if the same can be changed based on the new data, however the server support for an app of this rank can not be done on free servers, hence the need for the plans. We also spent a lot of time working to have the most features and be the most compliant in the market which also takes a lot of recourses. I hope this makes sense.
If you have any additional comments or concerns, we will be happy to address them. :)

3 novembre 2020

Prima Support - vielen Dank für die schnelle Hilfe. Die App funktioniert sehr gut... Empfehlenswert.

Zaunmichl
Germania
Oltre un anno di utilizzo dell’app
Consentmo ha risposto 3 novembre 2020

Thank you very much for your positive review. If there is anything else we could help you with, please let us know. :)

3 febbraio 2020

First, for GDPR compliance, this is one of just a few apps that actually are compliant and it couldn't be easier to install and activate. If that's all you need it for, 5 stars.

However, for CCPA, while it looks like the name of the app in the app store has been updated to include CCPA, the actual content and settings within the app still only reference GDPR. Ex: the title of the page is still "GDPR Compliance", and the links still only say "GDPR requests", etc. Nothing references CCPA for those users looking for that info. My recommendation: in addition to the GDPR copy and links, there should be CCPA specific copy and links. Without these, if I were a consumer looking for CCPA compliance information and only found GDPR info, I wouldn't feel reassured the site was CCPA compliant. While it's possible the GDPR links cover all the CCPA needs, with only GDPR named in the link, I wouldn't feel confident CCPA is covered. With these updates, I wouldn't hesitate to give it 5 stars.

Aqua Lung
Stati Uniti
Oltre un anno di utilizzo dell’app
Consentmo ha risposto 4 febbraio 2020

Hello there! Thank you for your valuable feedback! On your comments: the GDPR page serves as a CCPA page too, however, since the app started as a GDPR one first, we have not changed the page yet. What you can do right now, is simply to open the page and change GDPR to CCPA wherever you find it.

Still, I will talk with the devs that when the app is installed, the merchants to have two different pages - a GDPR one and a CCPA one. Will this cover your needs?

10 dicembre 2020

Really fast support! They solved a translation issue immediately even if we still were in trial mode!

Maserati Family&Friends
Italia
Circa un anno di utilizzo dell’app
Consentmo ha risposto 18 dicembre 2020

Hello there and thanks for the great review! Enjoy using our app! :)

Data modifica: 31 agosto 2023

E un ottima app la consiglio anche l'assistenza e molto soddisfacente, sono stata aiutata in tutto grazie Joann

Variety Store
Italia
7 mesi di utilizzo dell’app
Consentmo ha risposto 20 marzo 2023

Ciao e grazie per la bella recensione! 😊 Lo apprezziamo molto! 🙏
Divertiti a usare l'app e se hai bisogno di ulteriore assistenza, Georgi sarà qui per aiutarti. 🧑‍💻

1 febbraio 2022

so far so good! I'm setting up the app and haven't used it yet. will return for feedback, at a later date!

PLINISH
Stati Uniti
5 mesi di utilizzo dell’app
Consentmo ha risposto 2 febbraio 2022

Hello there and thanks for your feedback. If you need any help setting up the app, we are available in chat and via email at apps-support@isenselabs.com.
I would advise you to also check our Setup Guide here: https://gdprcdn.b-cdn.net/pages/guide which also includes step-by-step video tutorials. :)

2 dicembre 2020

Good App and Fast Customer Service! There are other apps to download but I tested this one and Its easy to use.

Megailusion
Spagna
4 mesi di utilizzo dell’app
Consentmo ha risposto 2 dicembre 2020

Hello there and thanks for the positive review :) If there is anything else we could help you with in regards to managing our app, you know how to find us!

7 dicembre 2020

Really good service! Helped me to get everything in order so we are compliant to GDPR. Would definitely recommend to get your shop in order.

amuseyourday
Belgio
2 mesi di utilizzo dell’app
Consentmo ha risposto 10 dicembre 2020

Thank you very much for the nice review. We are happy to receive it! :)

24 agosto 2019

The app was installed very easily. Only thing that I had an issue with was seeing the bar appear on my website. This was easily fixed by the support team who instructed me to view my page "incognito".

Jubilant Jewellery
Canada
2 mesi di utilizzo dell’app
Consentmo ha risposto 24 agosto 2019

There was a misunderstanding regarding the 'incognito' case. We discussed this with the merchant and now everything is clear with them :)

15 gennaio 2022

Por enquanto to gostando bastante!! está me atendendo os requisitos gerando mais confiança pro meu site e consequentemente aumentando minha vendas!

VsaCity
Brasile
29 giorni di utilizzo dell’app
Consentmo ha risposto 17 gennaio 2022

Olá e muito obrigado pela bela revisão! Percebemos que você não nos deu a classificação completa como um comentário aqui. Você pode nos informar se há algo que podemos melhorar ainda mais para tornar sua experiência ainda melhor? 😊