Consentmo GDPR Compliance
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I've been using Shopify for almost a decade and I've seen apps and app companies come and go. I use this app because after testing all the others this is the best one for me. If an app does what I need it to do, doesn't look tacky, and the company has good customer support, that’s everything you need.
Thank you for the kind words!
Muito bom!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Olá e obrigado pela revisão entusiástica! Nos agradecemos! 🥳
Se precisar de ajuda com o aplicativo, entre em contato com nosso suporte em apps-support@isenselabs.com. 😊
Great, simple configuration. user friendly. I highly recommend this app. The free plan is enough for a new website.
Hello there and thanks for the great review! ✨ We highly appreciate it! 😊
Enjoy using the app and if you need any help, we are available in email 📧 apps-support@isenselabs.com and chat 💬
Great App for an 100% free GDPR Cookie Manager! Even created the GDPR pages all alone installation is very easy.
Thanks for the nice words! We do try to make everything easy for the merchants :)
This is the only app that we could find which actually comes close to being GDPR compliant. But we shouldn't even have to resort to searching for apps to provide a feature that is a legal requirement of any shop operating in or selling to the EU. It should be a part of Shopify's core feature set, not an extra app. This app developer is capitalizing on this. If you agree, add your voice to the community discussion here: https://bit.ly/31bNfJ3 The payment tiers for this app are unrealistic. The free plan is limited to 10k page views per month. We easily surpassed that in 3 days and we are a small online shop. The Standard tier is 10k-30k page visits/mo. I can't imagine there are many shops that fall into that narrow bracket. So we had to go with Pro which supports over 30k views per month. It's unfortunate that we have to pay $9 a month for something every business owner hates, and most Internet users don't care about.
Hello there and thanks for the honest review.
We appreciate your input and thank you for the fact that you noticed our efforts in making our app actually GDPR compliant. We'll soon release some more features that are required by the law but not yet mandatory. We follow all changes closely which makes this app the best.
Regarding your point for this being a core functionality, we agree with you and we will check the uplisted topic in the forum.
Regarding the plans, this was the only way for us to handle all of the requests that we received on each page load that the app shows on. We followed the data for months before making the limits and we believe that these prices fit the best the usage that we see. We can do another evaluation in order to see if the same can be changed based on the new data, however the server support for an app of this rank can not be done on free servers, hence the need for the plans. We also spent a lot of time working to have the most features and be the most compliant in the market which also takes a lot of recourses. I hope this makes sense.
If you have any additional comments or concerns, we will be happy to address them. :)
I liked this app from among so many of them because it's quite easy to configure, UX is appealing and most importantly , has well defined GDPR pages with total transparency and honesty. Good job done!
Thanks for the kind words :)
Ich bin nicht mehr so zufrieden! 1) wenn man über den gebuchten Plan kommt (also die Anzahl an pageviews die man gebucht) drehen sie einfach das Cookie Banner ab! War bei mir jetzt sogar der Fall ohne dass ich über den Plan kam, wegen einem Update-Fehler bei Ihnen. Zack, weg ist das Cookie Banner, ohne das man rechtzeitig benachrichtigt wird!! Sie schreiben eine Email 3 Stunden nachdem das Cookie Banner bereits abgedreht ist! Der Horror!! Und wenn man die Email nicht sofort liest und bearbeitet, tja dann ist der Shop mal ein paar Tage ohne Cookie Banner!! Da kann einen heute jeder verklagen !! Man ist ja selbst nicht ständig auf der eigenen Homepage...Warum man da nicht automatisch in den nächstgrößere Plan stuft, versteh ich nicht! Für mich ein KO Kriterium!
2) ich musste sehr viel custom code in die App reinpacken, und tagelang mit dem Support hin und herschreiben bis der Code endlich gepasst hat, damit die Cookie Box auf allen verschiedenen Geräten richtig angezeigt wird! Mal waren die Buttons nicht zu sehen, mal der Header nicht, echt anstrengend, alle Displaygrößen der Kunden durchzugehen. Hätte ich mir automatisch gewünscht, war viel Arbeit. Fällt einem wahrscheinlich gar nicht auf, wenn man nicht alle Displaygrößen der Kunden mal durchgeht (zbsp. mit der Google Chrome Erweiterung "Resolution Test Option") und testet..
3) Der Support war hilfreich und freundlich. Früher gab es den schnellen Live Chat, jetzt nur noch email.
Hello Sandra,
We have an opened communication with your in our support and we explained the situation there in details. Since you are no longer replying to us, we will post it here as well.
In regard to the consent bar not showing, there was not a general issue with the app in the last days, that caused the consent bar to not show for everyone. If there was an issue, we would address it as quickly as possible so that it won't affect the merchants of the stores. I believe that there is a slight misunderstanding and the consent bar was not turned off automatically in your store, since you did not reach your quota limit. Even if you did, as we have mentioned, you will be notified by email and within the app settings, that you have reached the limit.
As for our live chat, it is available within the app settings or if you open the page of the app, which you can find here - https://gdprcdn.b-cdn.net/ .
Feel free to let us know if you have any additional questions or if there is anything else that we can help you with. We will be happy to resolve this matter as quickly as possible. :)
Nicely working App. Didn't had issues installing nor adapting. Only downside is, that I'm not quite sure if there are changes to be made in order to be conform tothe DSGVO e.g the initial state of the consent bar. Is there something I need to change?
Hello there and thanks for the great review! We are very happy to receive it! 😊
Yes, for the initial state of the consent bar we would advise you to block all cookies by default. Here is how you can do that:
1. Navigate to the Cookie Consent Bar tab
2. Locate the Initial State Of The Cookie Consent Bar option and select the following: https://www.screencast.com/t/qmXJ0xO0qb then click Save.
This way the website visitor will need to consciously select the cookies they will opt-in for.
For some additional settings, I would advise you to check our SetUp Guide here: https://gdprcdn.b-cdn.net/pages/guide
If you have any questions, we will always be happy to help you! 😊
Great app, with many options, working well with multi-lingual storers, fast and accurate support, even in the free version.
Hello there and thanks for the awesome review! ✨
Thanks for appreciating our app and our efforts! If you need any additional help with it, you know how to find us! 😊
Cette application nous à permis de mettre en place la notification cookies conformément aux normes RGPD de manière simple et complète. Elle est juste géniale! Je recommande vivement, surtout que le support technique est tout aussi efficace.
Thank you!