Consentmo GDPR Compliance
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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Great support team. They help us customize the app to our needs and were quick to respond. Would recommend.
Hello there and thanks for the positive feedback!
Can you please share with us what is missing for you to have a 5star experience with our app? We will be happy to address it. :)
Looking forward to your input.
Easy install. Good visual customization. The pages they create are buggy. Don't understand what happens to the data if people opt out.
[2nd Update - December 24th]: We have replied to your support request earlier today, please check our reply there and let us know if you have any additional questions. :)
[Update - December 24th]: Hello again, if you are having issues with the pre-generated Compliance pages, please open a case with us at apps-support@isenselabs.com, so we could review and advise. Usually it is pretty hard for these pages to work out-of-the-box with all themes and design and it is then that they will require a bit of adjustment.
Regarding the data if people opt-out, depending on the options/categories of cookies they have chosen when opting-out - this data will be blocked on every page load they go to when navigating through your store.
Please send over your questions to our support, so we could advise in detail. :)
[December 14th] Hello there and thanks for the awesome review! We are very grateful for it! 😊
If you need any assistance with the app, we are available through chat💬 and email📧.
Great support, solved my issue instantly. Easy to customize and translation can be done by yourself.
Hello there and thanks for the positive review! 🙂
If there is anything else we could help you with, please let us know.
Até o momento está atendendo bem aos requisitos necessários, mas creio que terei que atualizar o plano.
Olá e obrigado pelo feedback. Há algo em que possamos ajudá-lo a melhorar sua experiência para cinco estrelas? Acabamos de enviar um e-mail para lojavirtual@classecouro.com.br com uma oferta, por favor verifique e nos retorne. 😊
Die App erfüllt offenbar alles, was erforderlich ist und rechtlich gefordert wird - klasse! Eine Anpassung der Schriftgröße wäre allerdings wünschenswert.
Hello there! Thank you for your review :). On your feedback: the font size can actually be adjusted as per your requirements. Just contact our support team and we will show you how you can do it.
English: I didn t find that app meeting the German laws. So for me its BS.
After all, the team is active, so I ad some stars to the review as the app wasn t tested further by me.
GERMAN:
Die Installation geht tatsächlich recht einfach. Wenn man denn in einem englischsprachigen Lang seine Seite betreibt und Englisch als Hinweistext ausreicht. Als Deutscher in Deutschland mit dem deutschen Abmahnwesen ist die App aber entweder viel zu kompliziert und ich versteh nicht, warum die Einstellung auf deutsche Sprache nicht auch einen deutschen Hinweistext produziert oder die App kann kein deutsch und ist somit wertlos. Genug eit damit verschissen und gelöscht!!
Hello there,
Thanks for reaching out and thanks for sharing your feedback.
Actually there is a way for you to translate the app. You can translate almost everything in the app. It consists of four elements:
1) Cookie consent bar
2) GDPR compliance page
3) GDPR notification/confirmation emails
4) GDPR request pages
You can translate 1) and 2) from the Shopify admin panel. The cookie bar can be translated from the app itself by editing the text fields in the Cookie Consent Bar tab. The compliance page can be edited from Online Store -> Pages -> page GDPR Compliance.
The GDPR request pages (4) and the emails (3) are already translated in English, German, French, Italian, Portuguese, Finnish, Bulgarian, Romanian, and Slovenian. If you want them translated in a different language, contact us to we can work together and add your translation.
For (3) and (4), you can change the language from General Settings -> Set Custom Language For The GDPR Requests Emails And Pages.
The only thing that cannot be translated at the moment is the admin panel of the app, however, we are working towards this.
If you have any additional questions or if you need help on translating the app please let us know, we will be happy to help you out.
We look forward to your input.
Hello the team GDPR
Thank you a lot for this i try to activate it
Thank you in advance for your job.
Happy to be of help! Enjoy using our app :) Let us know if you have any issues with it, we will be happy to help you, so we can deserve 5 stars from you ☺️
I really love the app but the procedure to install it went wrong and now wheni try to re-install it i receive the msg "page not found" after i click the "Add app" button. Please, can you fix it?
Hello there and thanks for reaching out. Our support team has already replied to your case in our support (4 hours ago) and you should be able to install the app with no issues now. Please do so and let us know if you have any issues. :)
Hi there and thanks for leaving a review 😊
Please let us know if there is something we can do for you to have a 5-star experience with our app, we are happy to get your feedback! 🙌
Hi there and thanks for leaving a review!
Can you please let us know if there was something missing in your experience, so we could try and make it better? 😊