Consentmo GDPR Compliance
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Quick to respond to our query. The support team offered clear instructions on what we needed to do. Thank you!
Hi there and thanks for the awesome review! 😊 We appreciate it! 🙏
Enjoy using our app and if needed, our support team is one chat away! 😉
We totally understand the definition of impressions:
"Whenever a visitor opens a page in your online store, we count it as an ‘app impression.’ For instance, if someone goes to the Home page and then clicks on a Product page, we count 2 app impressions. This happens because our app is active on both of those pages."
Over an 8 day period we have about 1000 unique visitors and those 1000unique visitors create 3500 unique page views.
Consentmo says that in the same time frame we have achieved 26,000 impressions and are advising us to upgrade to the next plan.
If page views equal impressions then there is something inheritently wrong in the way Consentmo tracks this. This app is using flawed tracking.
We were provided an update and advised that the quota tracker was not resetting itself for our account. We are promised that Consentmo will monitor this for the coming days.
We advise everyone to check your quota and your pageviews. The impressions tracking has proven to be faulty for our case.
Hello there and thanks for the feedback!
As mentioned we have an open communication regarding this support case, and from our last follow-ups, the quota counting and app impressions are working correctly for your store.
Note that the issue you experienced was an isolated incident caused by a delayed webhook, resulting in a one-time reset problem. The app impressions counting has been working accurately since the last reset.
We look forward to your email follow-up.
avevo un problema col design della cookie bar.
interagito con operatore Georgi Georgiev
risolto in 10 minuti, ottimo
la app funziona molto bene, consiglio
Grazie mille per il gentile feedback, lo apprezziamo molto! 😊
Divertiti a usare la nostra app e, se necessario, il nostro team di supporto è a una chat di distanza!👩💻
Great and prompt customer service. Georgi was amazing!
How wonderful! 🌟 Georgi truly shines in providing support! 😊 Feel free to reach out if you need assistance again - we're here for you! 😉 Enjoy using our app!
I wanted to take a moment to express my gratitude for the outstanding service provided by Georgi. His professionalism, attention to detail and genuine concern about the functionality of the app on my site truly stood out. His willingness to do the job done and ensure that the system works correctly speaks volumes about his dedication to customer service. Thank you, for making my experience exceptional!
Great, fast and very friendly service! Problem was solved within a few minutes :) Highly recommended!
Hello there and thanks for your amazing review! 🤗 Enjoy our updated Cookies Management view, arrange cookies, sort and edit them within seconds! ⚡️
Very easy, and helpful team :)
Thank you so much for the nice review! 😊
Great app, very easy to implement and I was helped by John very quickly to do the set up for our shop!
Thanks for your review, this is great! 🤩 Enjoy using our app and if needed our helpful support team is only one chat away! 😉
Fantastic customer support and very easy to set up!
Thank you so much for the good feedback on our app's setup! ✨
We appreciate it a lot especially when we dedicate so much time in constantly improving the UX! 👩💻🧑💻
Thanks for the praise and if needed, our support team is one chat aways! 😉
Mega support hat alles eingestellt
Vielen Dank für die tolle Bewertung! Wir wissen das zu schätzen!
Viel Spaß mit unserer App und falls nötig, ist unser Support wieder für Sie da! 😊