Consentmo GDPR Compliance
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The experience one has with shopify apps almost always comes down to the expertise of the support staff.
Consentmos support team have been excellent. They fixed a Microsoft requirement that Microsoft couldn't fix themselves.
The only gripe I had was the AI chat support needs to be adjusted to know when its out of its depth, or going in circles, and hand off to a human sooner.
Thank you for the detailed and honest feedback! We're proud our team could solve that Microsoft requirement - a compliant setup of Microsoft pixels and tags can be tricky, and it's great to hear we got it sorted. Your feedback on the AI chat handoff is really valuable, and we're actively working on improving that flow so customers reach a human agent faster when needed. Consentmo is all about providing best-in-class GDPR and privacy compliance support on Shopify, and reviews like yours help us get better. Thank you!
Consentmo Team
We've been using Consentmo GDPR on our Shopify store and the experience has been excellent. The app itself is easy to configure and covers all the compliance scenarios we needed, but what really stood out was the support.
Georgi from the support team was incredibly helpful when I was debugging a complex analytics issue related to consent mode and Google Analytics 4. He answered every question quickly, provided detailed documentation links, and confirmed technical setups clearly, which saved me hours of trial and error. Exactly the kind of support you hope for when dealing with compliance tools.
Highly recommend the app, and big thanks to Georgi for the professional assistance!
Really appreciate you taking the time to write this 🙏 Glad Georgi could help you work through the analytics setup - those can get messy fast. Happy everything’s running smoothly now.
Wonder service from customer team Georgi! thanks!
Had a few consent conflict issues after a couple of apps had been installed. Zeus from the development team helped resolve very quickly and efficiently. Easy to follow instructions on the support site. Excellent service!
Appreciate it! 😊 Glad Zeus could fix those conflicts quickly.
good support from knowledgeable agents. This time John nicely helped me
Georgi from customer support was incredibly helpful in resolving an issue I had with the cookie banner on my store. He provided clear guides and step-by-step instructions, which made everything easy to follow. The problem was solved very quickly, and the whole experience was smooth and stress-free. Georgi was also very kind and supportive throughout the process. Really great customer service!
Georgi has been exceptionally helpful when I've contacted support for help. I definitely could not have done so without his help. He was very patient and gave excellent video guidance for steps that were not straightforward. Highly recommend this app.
Thank you for the amazing review! Georgi loves creating those video walkthroughs - we know that setting up compliant tracking and configuring Google Consent Mode or pixel integrations can sometimes be complex. That's exactly why the Consentmo team provides personalized, hands-on support for every Shopify merchant. So glad we could help TITLE Boxing stay privacy-compliant!
Consentmo Team
The support was excellent. My issue was addressed promptly, and resolved. Thanks support team!
Thank you so much! We're glad our team resolved everything quickly. At Consentmo, we believe great GDPR compliance on Shopify should come with excellent support - whether it's your cookie banner, consent mode configuration, or Shopify customer privacy setup. We're always here if you need anything!
Consentmo Team
Works great. They double check the configuration to make sure its good for california and europe and the rest of the world. Worked with Zeuss to make sure it was good and it was, no fine tuning needed.
Thanks for this! 🙌 Glad everything checked out and worked as expected.
Great App, great and helpful support from Georgi! 5 stars!
Vielen Dank for the wonderful review! Georgi will be thrilled to hear this. We're passionate about making GDPR compliance as smooth as possible for our merchants in Germany and across the EU. If you ever need assistance with your cookie banner, consent preferences, or compliant tracking setup, Georgi and the rest of our team are always here!
Consentmo Team
