Arvostelut (2 404)

Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 98 % arvioista on 5 tähteä
  • 2 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 0 % arvioista on 1 tähteä
5. helmikuu 2025

I have been using this app for a number of years (probably nearly 5 years since I opened my website). I haven't had any issues over this time and the banner has been serving it's purpose.

I haven't checked on the settings in this time and something in Shopify suggested I check it and update some settings. After navigating through the steps, I found that the app itself needed updating and it asked me if I would like to "check for compliance". I clicked this and it passed me through to a real person ("Alex"). He was extremely helpful and guided me through the one step that I was missing and two extra steps to improve the customer experience overall.

I also have an issue relating to Shopify stats which turn out could be linked and was given a lot of advice to try and test along with a link with extra help once I have had a chance to watch and see if any of the stats change from the changes I have made today in the settings.

I am only on the free plan currently and would recommend wholeheartedly as I felt like Alex had the time to support and help me regardless. I have had a look at the plus versions as a result and it is something I will consider going forwards should my business need the extra features.

Thank you again Alex for going the extra mile!

Cottage Fresh Scents
Yhdistynyt kuningaskunta
Yli 4 vuotta sovelluksen käyttöä
Pandectes vastasi 25. helmikuu 2025

Thank you so much for your kind words and for being a loyal user of our app for nearly 5 years! 🎉 We're thrilled to hear that Alex was able to assist you and provide valuable guidance to improve your setup.

Your feedback truly means a lot to us, and we're always here to help, no matter the plan you're on. If you ever need anything else, don’t hesitate to reach out! 🚀

17. helmikuu 2025

very easy to setup cookie, data & compliance bars, pages, etc. Support has always been quick to provide reviews after any significant changes to the site. The reviews go straight to a real person who walks you through the suggested edits until everything is compliant.

5% Nutrition
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
Pandectes vastasi 25. helmikuu 2025

Thank you for your review! 😊 We're glad you found the setup easy and that our support team has been helpful in ensuring compliance. If you ever need further assistance, we're always here to help! 🚀

23. tammikuu 2025

I encountered an issue with the plugin and reached out to customer support. Natalie was an absolute lifesaver! She listened carefully, understood the problem right away, and guided me through the solution step by step.

Her expertise and patience were impressive, and she didn’t stop until everything was up and running perfectly. It’s rare to find such dedicated and friendly support these days.

Huge thanks to Natalie for turning a frustrating situation into a seamless resolution! Highly recommend their team for both the product and the exceptional service.

Ciano Coffee
Espanja
Vuosi sovelluksen käyttöä
Pandectes vastasi 25. helmikuu 2025

Thank you so much for your kind words! 😊 We're thrilled to hear that Natalie provided the support you needed and turned the situation around seamlessly. Our team is always here to help, and we truly appreciate your recommendation!

17. tammikuu 2025

We’ve been using Pandectes for GDPR compliance, and it has exceeded our expectations in every way. The platform is incredibly user-friendly, making it simple to navigate even for those without a legal or technical background. Its comprehensive tools ensure that all aspects of data protection are covered, giving us peace of mind.

What truly stands out is the level of detail and customization available. From consent management to data subject request handling, everything is seamlessly integrated and easy to manage. The support team is also outstanding—always prompt, professional, and willing to go the extra mile to assist.

Thanks to Pandectes, we’ve streamlined our compliance processes and feel confident in meeting GDPR requirements. Highly recommended for any business looking to enhance its data protection practices!

FansBRANDS® - COM
Unkari
9 kuukautta sovelluksen käyttöä
17. joulukuu 2024

The app works great but moreover the helpdesk works very well - opinion based on experience build on contact with Natalie who solved all my technical issues very fast and in professional way. She is polite and focused on the issue to be solved.

kawa.pl
Puola
Melkein 6 vuotta sovelluksen käyttöä
28. tammikuu 2025

They are excellent and we've tried a couple of different apps but Pandectes are the best. Not just the app, the UI etc but also the support that comes with it. Konstantinos and team are always there and make sure that things are done in a great way. Kudos!

NICK'S EU
Ruotsi
9 kuukautta sovelluksen käyttöä
6. helmikuu 2025

Had an issue with consent being denied at checkout for months, could not figure issue out, was loosing thousands in google ads due to tracking data being lost and my ads not learning,

thanks to their help i have finally managed to find and fix the issue! all consent is being passed and allowed tracking back to google ads, finally my ads can learn!

Luvasmr
Yhdistynyt kuningaskunta
2 kuukautta sovelluksen käyttöä
3. tammikuu 2025

Konstantinos and the entire support team were very helpful in getting my Google consent mode fixed and running. I had previously used another app to manage my cookie & privacy settings, and when I uninstalled it, it left some code in my liquid file and was causing my Google tag to fire improperly. Konstantinos went through my code and found and fixed the issue for me, as well as made sure everything else was correct. Top-notch service!

ShopPetStuff.com
Yhdysvallat
Melkein 2 vuotta sovelluksen käyttöä
29. tammikuu 2025

Outstanding App & Exceptional Customer Service!

Pandectes GDPR Compliance is an absolute must-have for any business needing to stay compliant with data regulations. The app is user-friendly, reliable, and packed with essential features that make GDPR compliance a breeze.

A special shoutout to Natalie, who provided amazing customer service! She was incredibly knowledgeable, patient, and went above and beyond to help me with my setup. Her quick responses and attention to detail made the entire process smooth and stress-free.

Highly recommend!

Dance World
Irlanti
5 kuukautta sovelluksen käyttöä
3. joulukuu 2024

We have been using Pandectes GDPR Compliance for several years and have been super happy with the ease of use. We also have a tool that helps us stay compliant with GDPR compliance. We recently got offered a compliance check and we got some great suggestions from Konstantinos to make sure we meet all the regulations. He did a great job walking us through what we can adjust and also what to improve. Amazing support and a great team at Pandectes.

Tico Coffee Roasters
Yhdysvallat
Yli vuosi sovelluksen käyttöä