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Just upgraded from free to plus plan and customer service from Christos was most excellent. The live support is always available and I have not encountered any wait times at all. Would recommend this app to navigate the jungle of compliance.
By far the best app for this in my opinion. The reassurance to be compliant within the mind-boggling world of GDPR is worth the money with this app. Especially if like me, it's all a bit too much to get your head around. Lots of features, best of all, customer service is excellent, I have always received great help from all the advisors. Most recently I was helped by Alex, who solved a tracking related problem for me, super friendly, quick and efficient, Big thanks!!!
Had a great experience with Alex, been using this app for years now and have recently upgraded to premium. this company has got your back when it comes to being fully compliant.
I've used the free version of this app for a year or so and have been very happy. Today I recognised it was causing me some site speed issues as I had not updated my usage settings to keep abreast of Shopify changes. With help from Konstantinos at Pandectes live support, I did that, and followed some recommendations he made, and my site speed improved remarkably!
Top notch app - top notch Support; thanks again Konstantinos :)
We've been using the Pandectes GDPR Compliance plugin for our Shopify store, and it's been fantastic. The plugin is easy to set up and does an excellent job of ensuring our store meets all GDPR requirements. What really stands out is their support team—responsive, knowledgeable, and always ready to help. Highly recommended!
Thank you so much for your kind words and for recommending our Pandectes GDPR Compliance app! We're thrilled to hear that our app has met your expectations and that our support team has been able to assist you effectively. We're committed to providing great service and keeping your store compliant with GDPR and other regulations. If you need further assistance or have more feedback, we're just a message away. Thanks again for choosing us!
It was really easy to install the app, and when I recently asked the customer service rep Alex to check to make sure that my store was compliant, he did it and then went the extra mile to give me some helpful setup suggestions. I wish everything about ecommerce was this easy!
I had an excellent experience with Christos, who provided outstanding support for setting up my Shopify store's banner settings. Christos was knowledgeable, responsive, and very helpful throughout the entire process. He patiently guided me through the recommended changes and provided clear instructions, ensuring everything was set up perfectly.
I highly recommend Christos and the application for anyone needing assistance with their Shopify store. Thank you for the fantastic support!
Thank you for your wonderful review and for highlighting the exceptional support you received from Christos!
We're so pleased to hear that he was able to assist you effectively with your Shopify store's banner settings, providing both knowledgeable guidance and clear instructions. It's fantastic to know that everything was set up to your satisfaction.
Your recommendation is greatly appreciated, and we're here to help anytime you need further assistance. Thanks again for choosing our application and for your trust in our team!
I had a great experience with Konstantinos, who provided exceptional support in setting up the custom Meta Pixel for Customer Events on my Shopify store. He was knowledgeable, responsive, and incredibly helpful throughout the entire process. He patiently walked me through the recommended changes and provided clear instructions, ensuring everything was set up perfectly.
I have been using this app for the past few months, and it has truly transformed my Shopify store experience and the customer support team is phenomenal. They are responsive, knowledgeable, and always willing to go the extra mile to resolve any issues. I’ve contacted them a few times with questions, and each time, they’ve provided thorough and helpful responses within hours. Especially Big thanks to Christos for helping me with my store configuration.
This box ticks all the boxes and more! Had some issues making sure we were Google Consent Mode V2 compliant, got a quick reply from Christos who really went above and beyond to help us and ensured we are compliant. First class service!!