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this is probably the first time im writing a review and just to say your app is mesmerizing, thank you!
Great app - does what it promise, and great support so far :)
Great app - does what it promise, and great support so far :)
The only cookie consent app that helped me to pass fully all the gdpr requirements! (Also translated automatically all the nessecerly texts to my language.)
The app looks good and sure offers a lot of features - but the free plan is useless. Besides showing an information banner nothing happens. I even feel like this could be falsely advertised as the features of the free plan are in no way GDPR-compliant Take a look at your competition like beecleaver, I'm sure your product is actually better but people are hesitant to make a purchase because they feel betrayed by the "free version". Offer a free trial for the full version and let people see for themselves that the app is actually working, they'll gladly make a purchase after - your pricing is actually quite competitive and your product looks functional.
Thank you for taking the time to review our app, Pandectes GDPR Compliance. We appreciate your feedback and want to address your concerns regarding the free plan.
While we understand your perspective, we would like to clarify that our free plan indeed provides GDPR compliance features. It includes an informational banner, which is a crucial component in notifying visitors about the use of cookies and data collection on their Shopify stores. In the free plan also, the app is integrated with Shopify's Customer API, which means that your visitor consent choice is being sent to Shopify as well in order for Shopify to handle their cookies accordingly. Another important feature that is free is the DSR page. A full comparison table can be found here: https://pandectes.io/pricing/#comparison-table
However, we also recognize that different stores have varying needs and may require additional services beyond the free plan to achieve complete GDPR compliance. That's why we offer three paid plans with advanced features tailored to meet specific requirements and needs.
We apologize if there was any misunderstanding or if the messaging around the free plan was not clear. We continually strive to improve our communication and will take your feedback into account for future updates.
Regarding your suggestion to offer a free trial for the full version, we genuinely appreciate the idea. We understand the importance of allowing users to experience the app's functionality firsthand. We'll carefully consider implementing a free trial option so that users can explore the app's comprehensive features before making a purchase decision.
We are confident that our app, including the paid plans, provides exceptional value and functionality. We encourage you to explore the various pricing options to determine which plan aligns best with your store's unique needs.
Once again, thank you for your feedback and for considering Pandectes GDPR Compliance. We genuinely value your input and are committed to continuously enhancing our app and user experience.
If you have any further questions or require assistance, please don't hesitate to reach out to our support team. We're here to help.
Warm regards,
Pandectes Support Team
The app is easy to use, and the support is powerful, which solved the problem ASAP. Nikos is so friendly.
Great App and very helpful customer service! Thanks to Christos! Will definitely continue using this App.
Great support, Christos is very helpful with dedicated and hands-on solutions.
Thank you very much.
Great customer service! Christos helped us implement the Pandectes GDPR Compliance and kindly advised on practical questions.
Awesome APP! Does exactly what it says it's supposed to do and looks great doing it. I would highly recommend this app
I contacted the support with a problem and was really positively surprised. The answer came very quickly and in detail. The interface of the app is also very user-friendly. I can really only recommend the app.