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This app has clearly been well thought-through. It has all the options I will ever need, presented in a simple and logical fashion. And when I couldn't find the appropriate setting, support was always there, with the correct answer provided immediately (not the generic answers you get with many other apps that makes you feel support has not even bothered reading your question).
Highly recommended
I am extremely satisfied with the Pandectes GDPR Compliance app for Shopify. When I was in search of a Cookie Consent Banner, this app stood out for its functionality and user-friendliness.
However, what truly impressed me was the customer service. The team, and Christos in particular, took the time to customize the banner according to my individual needs. They were incredibly patient and attentive, ensuring everything was tailored exactly to my preferences.
I highly recommend the Pandectes GDPR Compliance app. It not only provides an excellent solution for GDPR compliance but also a customer service that truly goes above and beyond what one would normally expect. A big thank you to the team, and especially Christos, for their hard work and dedication!
Very positive experience. All the issues were solved very quickly with the help from Nikos. Thank you so much!
The application is simple and very intuitive. He has everything he needs to be able to work and comply with the law.
The best thing has undoubtedly been the support, very fast, very attentive and has solved all the problems without leaving me alone. Thank you Christos for your help.
Christos was amazingly helpful. Quick and thorough responses with written and visual instructions for easier user experience. 10 stars!!
Supporto molto abile nel trovare le soluzioni assieme e guidarmi passo a passo al setup corretto della applicazione. Grazie Christos
Easy to set up and the support from Christos (checking compliance and helping with one small issue) was amazing.
Free cookies banner is great. Everything else is a nightmare to setup. Wasted an hour of my time. Then said the app still needed hours of configuration or I could pay them $300. Insane.
Dear Rachel,
We're truly sorry for the inconvenience. You reached out to us for support and our representative responded to you after a minute. He helped you for almost one hour by answering questions and setting up the app on your Shopify Plus store.
You started your conversation by mentioning that you will give a review at the end based on your experience with us. At the end of this chat and having almost everything set up, you were disappointed because you wanted to set up the app in a shorter time period.
I am really sorry for being disappointed with the so detailed support we gave you after all and for explaining to you any aspect of the app that you asked for.
We want to really thank you for your comments though because these help us become even better and be able to support more merchants in the future.
I wish you all the best with your store,
Nikos
Fantastic service. Great product. Seamless solution and literally minutes to setup. The team were available immediately to verify compliance and setup. 5 stars. Christos was awesome.
Really well-built app and superb support. Feels like there is a lot of config/setting that makes the app easy to use. Thank you Christos for good customer support!