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Brilliant app. Took a lot of the hassle out of making my store compliant so I could focus on other parts of the business. Alex was super helpful and was able to review my store and suggest improvements I could make not only to be compliant but also to optimise customer experience and improve store performance. Highly recommend. Alan
Alex and Konstantin have been of great help. I feel relieved knowing that there is someone on the other side ready to give useful tips and suggestions.
Perfect solution and very fast and reliable support! Thanks Natalie
It is a very helpful and intuitive app - instructions on setting things up on their YT channel. Customer support is quick and responsive.
Great service, via the app Natalie checked our store on the necessary steps we needed to make to be approved. She stayed around while i fixed the bugs she found. Awesome app and next-level support!
The app is super easy to set up and we always received great help and guidance in fields we were unsure about.
The customer service is super quick to help. So far Alex and his colleagues have helped us a lot and eased our minds about privacy settings and overall compliance.
Konstantinos provided outstanding support and ensured everything was set up perfectly for my store. He was professional, efficient, and proactive in resolving my concerns. Excellent service—highly recommend!
Just upgraded from free to plus plan and customer service from Christos was most excellent. The live support is always available and I have not encountered any wait times at all. Would recommend this app to navigate the jungle of compliance.
Thank you so much for your kind words!!! 🙌 We’re thrilled to hear that Christos and our live support team were able to provide you with excellent service. 😊 Your recommendation means a lot to us, and we’re glad to be a reliable solution for navigating compliance. If you ever need further assistance, we’re always here to help! 💬✨
I use the Pixel Integration from this GDPR Tool, but yesterday suddenly in some cases the app send the wrong data trough the pixel api. After i switch to the Consense Mode V2 the issue was gone. I report the issue, but looks like they are not able to fix it..
Thank you, RamenHeaven, for sharing your experience. We always strive to provide the best possible support and take all reports seriously.
We'd like to clarify that our integration with the Pixel API is designed to utilize the consent event as intended by the platform. Any custom implementations built on top of that are beyond our responsibility and can sometimes lead to unexpected behavior.
We did our best to assist you, including following up multiple times for specific information needed to reproduce the issue. Unfortunately, without that information, we were unable to proceed further. We remain available and committed to helping all our merchants and ensuring their needs are met in a professional manner.
We hope this clarifies the situation, and we're always here to support our users.
great app, great support, great price