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Decided to give this app a try after our original cookie consent choice failed to work correctly. I had seen comments on a Google Consent Mode v2 forum thread from Nikos who was clearly very knowledgable about requirements. Installation was easy and Pandectes offer lots of support articles to walk you through the configuration. I then reached out to their live chat asking them to check it was all working correctly behind the scenes. Nikos responded immediately, checked it and confirmed that we are now compliant with Google Consent Mode v2 advanced. Great support and an app that does the job. The reporting and auto-generated cookie policy is also handy (available with the Plus plan).
Panos engineers are very patient, thank you for your one hour!
Messed up my Meta ad traffic- now trying desperately to uninstall! Wished I'd known this before installing- costing me £000k's
We're deeply sorry to hear about the difficulties you've encountered with your Meta ad traffic following the installation of our app. It's important to us that we clarify the situation and offer our support to resolve this issue.
Our app integrates with Shopify's Customer Privacy framework to ensure GDPR compliance, which includes managing consent for cookies and tracking services like those used by Meta ads. When specific regions are selected in your Shopify store settings, tracking by services such as Meta will not occur without explicit visitor consent. This mechanism is designed to protect privacy but can impact ad tracking if consent rates are low.
We understand the frustration this has caused, especially given the financial implications. We intend to help our clients navigate these compliance requirements without sacrificing marketing effectiveness. To this end, we offer features like our Preferences Banner with Overlay position, aimed at improving consent rates and, consequently, the accuracy of ad tracking and analytics.
We are more than willing to assist you with the uninstallation process or to explore how we can adjust your settings to better meet your needs and restore your ad traffic performance. Our team is committed to your satisfaction and success, and we invite you to reach out directly so we can provide personalized support.
Please contact us at support@pandectes.io, and let's work together to find a solution that ensures compliance while minimizing the impact on your ad traffic and revenue.
Great app, outstanding customer service by Alex!
Thanks
Having support from Christos was very helpful during installation of the app and to make the correct settings for our compliance for Google Consent Mode v2.
Christos is great! appreciate it!
Christos was massively helpful in supporting our onboarding. Cookie banner is working well. Wasn't clear that we needed the premium plan to be GDPR compliant, however.
Amazing Support. Absolutely satisfied. :)
Christos from the support team was always available, when I needed help.
Very god job...
We chose to change our GDPR banner and compliance app, as we were not happy with the existing one - and I can only say that we regret we didn't discover Pandectes sooner! We installed the app in 4 stores, using 3 different themes, one of which is custom and the app worked flawlessly right from the start. The setup was incredibly easy and the functionalities of the app are far superior compared to the old app (which is a leading cookie compliance app). We are so happy we made this changed and very greatful to the team at Pandectes, who answered all our questions in a matter of minutes. Special thanks also to Christos, who patiently answered all our questions and was incrdibly helpful. FANTASTIC APP, we recommend 100%!
Thank you Christos, AWESOME SUPPORT!!!