Pandectes GDPR Compliance

I have been using this app for a number of years (probably nearly 5 years since I opened my website). I haven't had any issues over this time and the banner has been serving it's purpose.

I haven't checked on the settings in this time and something in Shopify suggested I check it and update some settings. After navigating through the steps, I found that the app itself needed updating and it asked me if I would like to "check for compliance". I clicked this and it passed me through to a real person ("Alex"). He was extremely helpful and guided me through the one step that I was missing and two extra steps to improve the customer experience overall.

I also have an issue relating to Shopify stats which turn out could be linked and was given a lot of advice to try and test along with a link with extra help once I have had a chance to watch and see if any of the stats change from the changes I have made today in the settings.

I am only on the free plan currently and would recommend wholeheartedly as I felt like Alex had the time to support and help me regardless. I have had a look at the plus versions as a result and it is something I will consider going forwards should my business need the extra features.

Thank you again Alex for going the extra mile!

The thing I don't like about this app is when you publish a new theme (even though it's a copy of your current theme where you have the banner installed) you need to publish it again. But had a lovely experience with Alex today who helped me check if the banner is back on and also gave me a few extra very useful tips about the banner so I greatly appreciate it and therefore give 5 stars. Thanks Alex!

Absolutely incredible experience! The app itself is super intuitive, easy to use, and delivers exactly what it promises. I ran into a small issue setting things up, but Ermis from the support team was phenomenal, quick to respond, extremely knowledgeable, and genuinely committed to helping me get everything running smoothly. You can tell they truly care about their users. Big thanks to Ermis and the entire team for making the process so easy and stress-free. Highly recommend!

I'm pleased to highly recommend this app for your needs on your Shopify store. I've been using this app on my store for a few years and happy with it thus far.

Recently, I've contacted the customer service upon an email from themselves recommending to re-check configuration. Natalie and Konstantinos helped me to do so and make necessary changes with the configurations. Extremely efficient and quick support served, appreciate their assistance.

Great app to get our shop compliant with european data privacy rules! Super easy to set up yet very customizable and awesome support via live chat - can recommend.