Arvostelut (415)

Kokonaisarvio
4,5
Lukumäärä luokitustasoa kohden
  • 91 % arvioista on 5 tähteä
  • 3 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 4 % arvioista on 1 tähteä
2. joulukuu 2024

I had a technical problem with a link that didn't work. Customer service responded very quickly to my request and they were able to solve my problem promptly. I am very satisfied with the customer service overall.

sevengardens.shop
Saksa
4 kuukautta sovelluksen käyttöä
27. marraskuu 2024

A great service and a very fast solution of a problem. Thank you very much! I am very satisfied.

Radka Sillerova Atelier
Saksa
Vuosi sovelluksen käyttöä
30. lokakuu 2024

the support of this app is simply phenomenal. It responds quickly. The tone is consistently friendly and professional.
And the app still works.
It couldn't be better.

Herm. Stegmann GmbH
Saksa
Noin 2 vuotta sovelluksen käyttöä
21. lokakuu 2024

I was a bit upset because the cookie banner after years suddenly was not showing up anymore. However tech support solved it within few days!

earlybird coffee
Saksa
10 kuukautta sovelluksen käyttöä
13. tammikuu 2025

Great support.

rotweiss
Saksa
Noin 4 vuotta sovelluksen käyttöä
11. marraskuu 2024

App works great and the support is actually awesome.

Pace
Itävalta
9 kuukautta sovelluksen käyttöä
16. tammikuu 2025

Der Support reagiert schnell und zielorientiert, ist freundlich und kompetent. Die App funktioniert gut.

4Techs R&D
Saksa
Noin 3 vuotta sovelluksen käyttöä
21. syyskuu 2024

Make the Job and not expensive
Also support is cool

SUPERCOEUR
Ranska
5 kuukautta sovelluksen käyttöä
3. heinäkuu 2024

What a great support team! ⭐⭐⭐⭐⭐

The app is absolutely great and I've been using it for a long time! But then I had a mishap.

I accidentally uninstalled the app and couldn't reinstall it. That was a huge problem that I couldn't solve on my own. So I contacted support. The response was very quick. Together with support, we deleted all the remnants of the app. But an error message kept coming up.

When we got to the point where we couldn't do anything anymore, I contacted Shopify. They also had a great team on hand. We tried everything late into the night. Nothing helped. Even reinitializing the shop didn't work.

Unfortunately, I had to tell iubenda support that I had to use a different app. That was the end of the matter for me.

But now comes the point where you know that not all support is the same. They didn't stop trying to find out what the problem was! A few days later, support contacted me again and asked if I could try reinstalling the app. And what can I say? It works!

The team took the time to find a solution. Just like that. I've never experienced anything like it! When you think you've tried everything, nothing happens from support and the matter is resolved. But this is different. Now that's what I call great help!

I'm so grateful for the work you do!

I can only highly recommend the app. ⭐⭐⭐⭐⭐

Hi Pumpel - Wir drucken Kinderträume
Saksa
Yli vuosi sovelluksen käyttöä
6. marraskuu 2024

So einfach einzustellen. Hatte Probleme, dass der Cookie Banner nicht auf gepoppt ist. Der Support hat sehr schnell geholfen

motogorilla
Saksa
Melkein 2 vuotta sovelluksen käyttöä