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I had a technical problem with a link that didn't work. Customer service responded very quickly to my request and they were able to solve my problem promptly. I am very satisfied with the customer service overall.
A great service and a very fast solution of a problem. Thank you very much! I am very satisfied.
the support of this app is simply phenomenal. It responds quickly. The tone is consistently friendly and professional.
And the app still works.
It couldn't be better.
I was a bit upset because the cookie banner after years suddenly was not showing up anymore. However tech support solved it within few days!
Great support.
App works great and the support is actually awesome.
Der Support reagiert schnell und zielorientiert, ist freundlich und kompetent. Die App funktioniert gut.
Make the Job and not expensive
Also support is cool
What a great support team! ⭐⭐⭐⭐⭐
The app is absolutely great and I've been using it for a long time! But then I had a mishap.
I accidentally uninstalled the app and couldn't reinstall it. That was a huge problem that I couldn't solve on my own. So I contacted support. The response was very quick. Together with support, we deleted all the remnants of the app. But an error message kept coming up.
When we got to the point where we couldn't do anything anymore, I contacted Shopify. They also had a great team on hand. We tried everything late into the night. Nothing helped. Even reinitializing the shop didn't work.
Unfortunately, I had to tell iubenda support that I had to use a different app. That was the end of the matter for me.
But now comes the point where you know that not all support is the same. They didn't stop trying to find out what the problem was! A few days later, support contacted me again and asked if I could try reinstalling the app. And what can I say? It works!
The team took the time to find a solution. Just like that. I've never experienced anything like it! When you think you've tried everything, nothing happens from support and the matter is resolved. But this is different. Now that's what I call great help!
I'm so grateful for the work you do!
I can only highly recommend the app. ⭐⭐⭐⭐⭐
So einfach einzustellen. Hatte Probleme, dass der Cookie Banner nicht auf gepoppt ist. Der Support hat sehr schnell geholfen