Recensies (412)

Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
30 oktober 2024

the support of this app is simply phenomenal. It responds quickly. The tone is consistently friendly and professional.
And the app still works.
It couldn't be better.

Herm. Stegmann GmbH
Duitsland
Ongeveer 2 jaar gebruiken de app
21 oktober 2024

I was a bit upset because the cookie banner after years suddenly was not showing up anymore. However tech support solved it within few days!

earlybird coffee
Duitsland
10 maanden gebruiken de app
2 december 2024

I had a technical problem with a link that didn't work. Customer service responded very quickly to my request and they were able to solve my problem promptly. I am very satisfied with the customer service overall.

sevengardens.shop
Duitsland
4 maanden gebruiken de app
27 november 2024

A great service and a very fast solution of a problem. Thank you very much! I am very satisfied.

Radka Sillerova Atelier
Duitsland
Ongeveer een jaar gebruiken de app
11 november 2024

App works great and the support is actually awesome.

Pace
Oostenrijk
9 maanden gebruiken de app
30 augustus 2024

very capable, fast and professional support team. I highly recommend it!

Luvia Cosmetics
Duitsland
Meer dan 3 jaar gebruiken de app
19 september 2024

Ein super Support Team für das GDPR Legal Cookie Banner!

Ich hatte das Problem das der Banner im Shop nicht angezeigt wurde,nach Meldung beim Support wurde innerhalb von Minuten geantwortet und sich um das Problem angenommen.
Sie haben sich die App und meinen Shop angesehen und auch mit Gastzugang die Meta überarbeitet.
Der Fehler lag leider bei meinem Shop im Theme Code darauf haben Sie mich hingewiesen und auch Lösungsvorschläge unterbreitet.

Wenn jeder Support so arbeiten würde, wäre ich sehr glücklich.

www.buyon.at
Oostenrijk
Meer dan een jaar gebruiken de app
9 augustus 2024

Very happy with the Customer Support Service. I had a little problem moving the Fingerprint to the Footer Menu, but I got a fast a comprehensive reply from Sahar, which resolved the issue.

Arqala
Duitsland
3 maanden gebruiken de app
25 september 2024

All I have to say, very fast, effective and kind Support. Thank you

Naughtees
Duitsland
4 dagen gebruiken de app
3 juli 2024

What a great support team! ⭐⭐⭐⭐⭐

The app is absolutely great and I've been using it for a long time! But then I had a mishap.

I accidentally uninstalled the app and couldn't reinstall it. That was a huge problem that I couldn't solve on my own. So I contacted support. The response was very quick. Together with support, we deleted all the remnants of the app. But an error message kept coming up.

When we got to the point where we couldn't do anything anymore, I contacted Shopify. They also had a great team on hand. We tried everything late into the night. Nothing helped. Even reinitializing the shop didn't work.

Unfortunately, I had to tell iubenda support that I had to use a different app. That was the end of the matter for me.

But now comes the point where you know that not all support is the same. They didn't stop trying to find out what the problem was! A few days later, support contacted me again and asked if I could try reinstalling the app. And what can I say? It works!

The team took the time to find a solution. Just like that. I've never experienced anything like it! When you think you've tried everything, nothing happens from support and the matter is resolved. But this is different. Now that's what I call great help!

I'm so grateful for the work you do!

I can only highly recommend the app. ⭐⭐⭐⭐⭐

Hi Pumpel - Wir drucken Kinderträume
Duitsland
Ongeveer een jaar gebruiken de app