Recensioni (2)

Valutazione complessiva
3
Numero di recensioni per livello
  • Il 50% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 50% delle recensioni ha 1 stelle
20 settembre 2023

Not sure what the other person is on about. Customer support has always been online. They have always been helpful and polite. I AM ABLE TO SET MY OWN CHEAPER PRICES.

aWebsiteForGARDENERS.co.uk
Regno Unito
2 mesi di utilizzo dell’app
Geko Products Ltd ha risposto 22 settembre 2023

Thank you very much for a great review, we really appreciate it.

16 settembre 2023

I subscribed and they have a very expensive product. poor customer service and still charged for getting unsubscribed from their service. absolutely a joke company. avoid at all costs!!

OneStopShopPro
Regno Unito
6 minuti di utilizzo dell’app
Geko Products Ltd ha risposto 22 settembre 2023

Hi, you informed us that you wanted to cancel your subscription after the trial period had ended and you were charged the subscription fee. We were only then able to cancel your new subscription and send a refund to your account. It is a shame that you left this review especially after we rectified the situation once we had been notified.