Avaliações (2)

Avaliação geral
3
Pontuação por nível de classificação
  • 50% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 50% das classificações são de 1 estrelas
20 de setembro de 2023

Not sure what the other person is on about. Customer support has always been online. They have always been helpful and polite. I AM ABLE TO SET MY OWN CHEAPER PRICES.

aWebsiteForGARDENERS.co.uk
Reino Unido
2 months usando a aplicação
Questão respondida por Geko Products Ltd 22 de setembro de 2023

Thank you very much for a great review, we really appreciate it.

16 de setembro de 2023

I subscribed and they have a very expensive product. poor customer service and still charged for getting unsubscribed from their service. absolutely a joke company. avoid at all costs!!

OneStopShopPro
Reino Unido
6 minutes usando a aplicação
Questão respondida por Geko Products Ltd 22 de setembro de 2023

Hi, you informed us that you wanted to cancel your subscription after the trial period had ended and you were charged the subscription fee. We were only then able to cancel your new subscription and send a refund to your account. It is a shame that you left this review especially after we rectified the situation once we had been notified.