Geolocation ‑ GLC
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In base alla valutazione
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Amazing support and helpful!
O aplicativo era muito bom. Agora no plano gratuito ta permitindo apenas 1 idioma.
Hi ZALCEN admin,
Thank you for taking the time to share your feedback. We truly appreciate your earlier support and are sorry to hear about your recent disappointment.
When we first launched the app, it was in its early stage with a more limited feature structure. Over time, we have continuously invested in improving the app by adding more advanced features, enhancing performance, and strengthening overall stability to provide a better and more reliable experience for all users.
To sustainably maintain and further improve the app’s quality, infrastructure, and ongoing development, we have implemented a revised pricing structure. Under the current Free plan, one language is included. For stores that require multiple languages and more advanced functionality, our Premium plans are available. Each plan is structured to align with different business needs and usage levels.
We would also like to inform you that we are currently running a promotional program that allows you to enjoy the full app experience for one month at only $1. This provides an opportunity to explore the Premium features and determine which plan best suits your store’s requirements.
Please understand that this pricing structure supports the continuous improvement, maintenance, and long-term sustainability of the app. Our goal is to ensure we deliver consistent value and high-quality service to all merchants.
If you would like assistance selecting the most suitable plan or have any questions, we are more than happy to help.
Kind regards,
Sarah
GLC Team
Wonderful plugin, it's sad though that they removed the support for multiple currencies in the free plan with loyalty program. I was working perfectly fine then without any notifications my live website suddenly lost the multi-currency support which was bad! For this I removed one star from them. But other than that, the plugin is amazing. And due to this we had to remove the plugin and find an alternative.
Free version keeps prompting me to download and install a chrome app otherwise the geolocation options stay greyed out. Unusable
Hi there,
We’re sorry for the confusion and frustration caused during setup.
The Chrome extension is only required for the store owner during the initial theme analysis process, so the app can automatically configure the geolocation settings correctly for your theme. Your store visitors or customers do not need to install anything.
We understand this may not have been clearly explained, and we truly appreciate your feedback. Our team is working on making the onboarding process much simpler and more user-friendly.
If you’re willing to give the app another try, we’d be happy to personally help you get everything set up quickly.
Thank you again for your feedback.
Sarah
Based on my experience comparing many location apps, Geolocation - GLC is the most convenient and offers the best user experience.
The pop-up interface and settings are very user-friendly and easy to understand. Your customer service response is also incredibly fast; they reply quickly regardless of the time of day, which is a pleasant surprise.
The service team is highly professional and able to resolve my issues quickly, which has been a huge help. I'm very grateful!
This app raises multiple red flags.
First, the list of permissions it requires is far beyond what’s reasonable for a simple currency converter. It asks for access to sensitive customer and store data (names, emails, addresses, order details, etc.) that have nothing to do with price conversion. That feels excessive and unnecessary.
Second, the app won’t actually run unless you download a Chrome browser extension. This is not normal for Shopify apps. Browser extensions can access everything you view in your browser, which creates additional privacy and security concerns. A properly built Shopify app should work within Shopify itself, without merchants needing to install external extensions.
Overall, the combination of overreaching permissions and dependence on a browser extension makes this app feel unsafe and poorly designed. I cannot recommend it.
Hi there,
We’re sorry to hear about your experience. However, our records show that we reached out to you multiple times via email but never received your reply. Without your response, we weren’t able to assist further.
We’d love another chance to support you. Please reinstall the app and respond to our follow-up email so our team can help you step by step and resolve any issues quickly.
Regards,
GLC Team
I want to update currency on the basis of location which is not happening right now
user get an option to update currency , only show option to update currency only don't show popup
The support is good, therfore the 2 stars, but the app doesn’t work properly. When you use it, you might can’t manage without help from support. I had major issues with incorrect translations online, and when I tried to change them, the changes wouldn’t save - app got stuck. The navigation within the app to manually fix incorrect translations also takes a long time and involves a lot of scrolling. It’s even more frustrating when you finally find the section, make the change—but then it doesn’t save.
To be fair, I need the translations in Dutch, but the app struggles to make smart choices or maintain consistency (for example, it translated the same button text three different ways).
Dear Divestore de Grevelingen store admin,
We’re truly sorry for the inconvenience you experienced while using our app.
We checked your support ticket and noticed that our team had sent a follow-up email, but we did not receive your confirmation so we could continue investigating and fully resolve the issue.
If you are willing to give us another chance, we would truly appreciate the opportunity to help. Our team would be happy to work closely with you to resolve the translation and saving issues and improve your experience with the app.
Best regards,
GLC Geolocation Team
