Geolocation ‑ GLC
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This app is truly amazing. It feels like every feature I could possibly imagine is already built in and works seamlessly. The development team clearly put a lot of thought into the user experience, and it really shows in the overall performance and design.
The staff members are also incredibly kind and supportive. Whenever I got stuck or wasn’t sure how to proceed, they reached out first and guided me through the process step by step. Thanks to their proactive help, I was able to complete my tasks much more quickly and with confidence.
I highly recommend this app to anyone looking for a powerful and reliable solution. It has exceeded all my expectations.
The app is very helpful for adding languages and auto-translating. It connects seamlessly to Shopify Markets and makes it very easy to manage and use. It saves me a lot of time, and the support team has been amazing and very helpful.
Also Kostenfreie App anbieten und dann direkt nach der Installation Gebühren verlangen....?
Dear happybrush store admin,
Thank you for taking the time to share your feedback. We sincerely apologize for any confusion or frustration regarding our app’s pricing structure.
We would like to clarify that our app offers both Free and Premium plans, and this information is transparently displayed on the Shopify App Store listing before installation.
After reviewing your case, our system automatically identified your store as belonging to the Premium plan category. For stores under this category, the Free plan is not available, and the applicable subscription plan is assigned automatically by the system.
We completely understand how this may have been unexpected, and we truly appreciate you bringing this concern to our attention. Feedback like yours helps us improve the clarity of our communication and onboarding experience.
I hope our explanation is clear and understandable to you.
Thank you again for your feedback and understanding.
Best regards,
Sarah
Gelacy Support Team
Amazing support and helpful!
sehr einfache Einrichtung, macht das was es soll.
設定麻煩，客服態度惡劣
Hi there,
We’re really sorry for the frustrating experience you had with Gelacy.
We understand how disappointing it is when the setup process feels complicated, especially when the support experience doesn’t feel helpful enough. That’s definitely not the experience we want our users to have.
We truly appreciate your honest feedback because it helps us see where we need to improve, both in the app experience and the way we support our merchants.
If you’re willing to give Gelacy another try, we’d genuinely love the opportunity to personally help you get everything set up properly and make things easier for you.
Thank you again for sharing your experience with us.
Sarah
カスタマーサポート速くて助かりました
The best support team I've ever dealt with on Shopify
The app is great and can do everything you need for scaling
Great app, and easy to use, I think will add great customer experience for my website.
Not a free option, forcing me to select a paid option
Dear Beelyra store admin,
Thank you for taking the time to share your feedback. We sincerely apologize for any confusion or frustration regarding our app’s pricing structure.
We would like to clarify that our app offers both Free and Premium plans, and this information is transparently displayed on the Shopify App Store listing before installation.
After reviewing your case, our system automatically identified your store as belonging to the Premium plan category. For stores under this category, the Free plan is not available, and the applicable subscription plan is assigned automatically by the system.
We completely understand how this may have been unexpected, and we truly appreciate you bringing this concern to our attention. Feedback like yours helps us improve the clarity of our communication and onboarding experience.
I hope our explanation is clear and understandable to you.
Thank you again for your feedback and understanding.
Best regards,
Sarah
Gelacy SupportTeam
