Geolocation ‑ GLC Geolocalizaç
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Good App with much potential but is translate the Checkout Button in de German lanfuage not correct. I tried to reach out to the support team but nobody is avaivable or responded. This is sad.
Dear DayRoutin store admin,
We’re sorry to hear that your experience did not fully meet your expectations.
Upon reviewing your support ticket, we can confirm that our team responded promptly and made every effort to assist you throughout the process. The issue regarding the German translation for the Checkout button was successfully resolved by our support team.
We always strive to provide timely and dedicated support to all merchants, and we truly regret if the experience gave you a different impression.
Best regards,
GLC Geolocation Team
Excellent Tool for Site Localization and User Engagement!
I'm thrilled to have Gelacy on my site – it's an incredible, user-friendly tool that has exceeded my expectations in every way! The layout is wonderfully structured, making it easy to navigate and customize to my needs, even as a free app.
One standout feature is the Geolocation functionality. I’m genuinely impressed with how accurately it identifies user locations and automatically displays the most relevant language and content. This has significantly boosted my site’s accessibility and made it incredibly seamless for international visitors to engage with my products and services. I’m proud to offer a localized experience that feels professional and polished, thanks to Gelacy!
If you're looking for a reliable, effective, and free tool to enhance your site’s user experience, I highly recommend Gelacy.
設定麻煩，客服態度惡劣
Hi there,
We’re really sorry for the frustrating experience you had with Gelacy.
We understand how disappointing it is when the setup process feels complicated, especially when the support experience doesn’t feel helpful enough. That’s definitely not the experience we want our users to have.
We truly appreciate your honest feedback because it helps us see where we need to improve, both in the app experience and the way we support our merchants.
If you’re willing to give Gelacy another try, we’d genuinely love the opportunity to personally help you get everything set up properly and make things easier for you.
Thank you again for sharing your experience with us.
Sarah
カスタマーサポート速くて助かりました
The best support team I've ever dealt with on Shopify
The app is great and can do everything you need for scaling
Great app, and easy to use, I think will add great customer experience for my website.
Work efficiently
Very easy to use and save the time for the marketing
Amazing support and helpful!
good
