Gelato: Print on Demand , 598 arvostelua

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 85 % arvioista on 5 tähteä
  • 7 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 4 % arvioista on 1 tähteä
30. heinäkuu 2023

I am absolutely thrilled to share my outstanding experience with Gelato: Print on Demand Service! From the moment I discovered Gelato, I knew I had stumbled upon something extraordinary. This remarkable service has truly revolutionized the way I run my online store, thanks to its seamless integration with Shopify and the exceptional support provided by Dasha Daniels and Miguel.

First and foremost, I must commend Gelato for its effortless integration with Shopify. As someone who's not particularly tech-savvy, I was initially concerned about the complexity of setting up a print-on-demand service for my store. However, Gelato proved to be incredibly user-friendly and straightforward. Within a matter of minutes, I had successfully connected my store to Gelato, and it was like magic - all my products were available for printing and fulfillment!

Gelato's streamlined interface makes managing my orders a breeze. Whenever a customer places an order, the process is seamlessly executed through Gelato's efficient system. The automatic order processing ensures that there are no hiccups or delays, allowing me to focus on other aspects of my business with peace of mind.

Now, let's talk about the stars of the show - Dasha Daniels and Miguel! They were an absolute godsend throughout the setup process. Dasha's expertise and guidance were invaluable in helping me tailor the integration to suit my specific needs. She patiently answered all my questions and provided step-by-step instructions, ensuring I was fully confident in utilizing Gelato to its fullest potential.

Miguel was equally incredible in offering his assistance and knowledge. Anytime I encountered a minor roadblock or had additional inquiries, he was quick to respond and swiftly resolved the issues. Their support truly went above and beyond my expectations, and I couldn't have asked for better advisors during this process.

Thanks to Gelato, Dasha, and Miguel, my print-on-demand store is now running smoothly and efficiently. I can confidently say that my customers are receiving top-notch products and service, all thanks to this fantastic platform and the dedicated support team behind it.

In conclusion, if you're looking for a top-tier print-on-demand service that effortlessly integrates with Shopify and comes with a team of knowledgeable and supportive individuals like Dasha and Miguel, then look no further than Gelato. I wholeheartedly give them a resounding five stars for their exceptional product and service.

FurryFinds.com
Yhdysvallat
Yli vuosi sovelluksen käyttöä
Gelato vastasi 1. elokuu 2023

Hello,

Thank you so much for your incredibly kind and enthusiastic feedback! We're absolutely thrilled to hear about your outstanding experience with Gelato's Print on Demand Service. Our team works tirelessly to ensure that our platform is user-friendly and seamlessly integrates with Shopify, so it's fantastic to know that you found it effortless to set up and manage.

We're equally delighted to hear that Dasha and Miguel made a significant impact on your journey with Gelato. Our team takes great pride in providing personalized and knowledgeable assistance, and they will be thrilled to hear about your positive words.

It's our goal to make your print-on-demand store a success, and we're glad to have played a part in helping you offer top-notch products and service to your customers.

Thank you for choosing Gelato, and if you ever need further support or have any questions, don't hesitate to reach out. Your glowing review has brightened our day, and we're excited to continue serving you and supporting your business.

Best wishes for continued success with your online store,
Bartosz
Gelato Support Team

14. maaliskuu 2024

Integración perfecta, todo va perfecto

Yo vivo en la playa
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
Gelato vastasi 16. maaliskuu 2024

Hola,

¡Gracias por compartir su experiencia con nosotros! Estamos encantados de saber que la integración de Gelato ha cumplido con sus expectativas. Si tiene más comentarios o preguntas, no dude en comunicarse. Estamos aquí para garantizar su éxito continuo.

Atentamente,
Bart
Gelato Support Team

15. helmikuu 2024

Excelente calidad de impresión, muy buen papel. Pésimo servicio de encomienda. El sobre fue metido a la fuerza en el buzón, lo que terminó por arruinar todas las impresiones.

Obrigados Nos
Portugali
24 päivää sovelluksen käyttöä
Gelato vastasi 17. helmikuu 2024

Hola,

Gracias por la encantadora llamada anterior y por compartir todos los comentarios sobre su experiencia; realmente lo apreciamos ya que nos brinda la oportunidad de aprender y mejorar.

Una vez más, me gustaría disculparme por la entrega original y esperamos brindarles una experiencia que cumpla con nuestras expectativas habituales y avancemos. Si necesita algo mientras tanto, no dude en hacérnoslo saber.

Atentamente,
Kyle
Jefe de servicio al cliente

10. huhtikuu 2024

very good

Luke’s 3d print shop
Yhdysvallat
Noin tunti sovelluksen käyttöä
Gelato vastasi 12. huhtikuu 2024

Hi,

Thank you for your review! We strive to provide a seamless experience for our users, and we're pleased to hear that you've had a positive experience. If you ever have any questions, suggestions, or need assistance, feel free to reach out.

Thank you for choosing Gelato!

Michal
Gelato Support Team

23. marraskuu 2023

Very good quality prints. Fastest delivery! I switched from another supplier in no time! Great work.

Smoke Threadz
Kanada
Noin kuukausi sovelluksen käyttöä
Gelato vastasi 28. marraskuu 2023

Hello,

We're delighted to hear that you're impressed with the quality of prints and the speedy delivery at Gelato! It's fantastic that the transition from your previous supplier was smooth. If you have any further feedback or questions, feel free to let us know.

Thank you for choosing Gelato,
Bartosz
Gelato Support Team

1. tammikuu 2024

easy and amazing to set up

UNSANA
Yhdysvallat
Noin 21 tuntia sovelluksen käyttöä
Gelato vastasi 3. tammikuu 2024

Hello,

Fantastic to hear that! If you ever need assistance or have questions, don't hesitate to reach out. We're here to make your experience with Gelato as smooth as possible.

Thanks for choosing us,
Bartosz
Gelato Support Team

Muokattu 10. huhtikuu 2024

Veldig bra! Lett å bruke

Osloarv
Norja
Noin kuukausi sovelluksen käyttöä
Gelato vastasi 6. maaliskuu 2024

Hei,

Tusen takk for den fantastiske tilbakemeldingen! Vi er glade for å høre at du er fornøyd med vårt Shopify-app. Kundetilfredshet er vår høyeste prioritet, og vi er glade for at våre tjenester oppfyller dine forventninger. Hvis du har ytterligere spørsmål eller tilbakemeldinger, er vårt kundestøtteteam alltid klare til å hjelpe. Vi setter pris på tilliten du har vist oss, og ser frem til å fortsette å betjene deg på best mulig måte.

Med vennlig hilsen,

Michal
Gelato Support Team

Muokattu 4. elokuu 2023

I would like to say thank you to gelato manager Kyle for helping me deal with a few issues I was having in the beginning. He reached out to me and went above and beyond to resolve the problems I were having as a first time customer. Even with a few hiccups I &felt the genuine care and I truly appreciate taking the time out and helping me have a better experience. So, I needed to change my past review from last time.

I chose this site because of the great reviews, the products, and especially the neck label layout for their T-shirts. I’ve been looking for a company that I could be comfortable working with and I believe that this maybe the best choice. My shirts arrived in a timely fashion and they came out great! Can’t wait for my next batch to arrive. I’m satisfied. My only suggestion is that the customer service team gets better with understanding and knowing how to resolve issues better. Overall, I think this is a good start for your business.

She Speaks Power Boutique 2.0
Yhdysvallat
9 kuukautta sovelluksen käyttöä
Gelato vastasi 26. heinäkuu 2023

Hi there,

We are truly sorry for your first experience with Gelato - this is definitely not up to the standards which we aim for.

I've sent you an update via email with all the actions we have taken to fix the situation, and allow you to proceed as expected - I really hope this shows the seriousness of how we view this. If there's anything outstanding please let us know and we'll follow up immediately.

Thank you for providing us with this feedback, which helps us to learn and improve our services to better serve you, and all our customers.

Best regards,
Kyle
Customer Service Manager

10. marraskuu 2023

It's not the best interface of all the print on demand companies I have used. But it is by far not the worst. And the production cost on the T-shirts along with the production times and shipping discounts make them the best value that I have found. The only ting I would really change is adding better mockups. For my products I need the mockups to be a little more "Fun"

The Things I should not say
Yhdysvallat
2 kuukautta sovelluksen käyttöä
Gelato vastasi 13. marraskuu 2023

Hello,

Thank you for your detailed feedback. We appreciate your perspective on the interface and understand the importance of engaging and fun mockups. We're always working to enhance our platform, and your input is invaluable. We'll ensure your feedback is shared with our development team for consideration. If you have any specific ideas or features you'd like to see, feel free to reach out.

We're here to make your experience with Gelato as enjoyable as possible,
Bartosz
Gelato Support Team

10. maaliskuu 2024

muy util

Rich dreams
Espanja
27 päivää sovelluksen käyttöä
Gelato vastasi 12. maaliskuu 2024

Hola,

Gracias por tomarse el tiempo para dejarnos una reseña! Nuestro equipo está disponible las 24 horas, los 7 días de la semana, si alguna vez necesita ayuda.

Atentamente,
Kyle