Arvostelut (1 054)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 89 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
25. lokakuu 2022

LOVE IT! Amazing printing company with great customer support. I have been able to grow and scale my business with their help.

Vintaprints
Yhdysvallat
9 kuukautta sovelluksen käyttöä
Gelato vastasi 25. lokakuu 2022

Hello, thank you for the review. We're glad to hear you enjoy Gelato so far, and we're looking forward to see your business growing! In case you'd need help, we're available 24/7. Thanks, Bartosz

Muokattu 10. huhtikuu 2024

Veldig bra! Lett å bruke

Osloarv
Norja
4 kuukautta sovelluksen käyttöä
Gelato vastasi 6. maaliskuu 2024

Hei,

Tusen takk for den fantastiske tilbakemeldingen! Vi er glade for å høre at du er fornøyd med vårt Shopify-app. Kundetilfredshet er vår høyeste prioritet, og vi er glade for at våre tjenester oppfyller dine forventninger. Hvis du har ytterligere spørsmål eller tilbakemeldinger, er vårt kundestøtteteam alltid klare til å hjelpe. Vi setter pris på tilliten du har vist oss, og ser frem til å fortsette å betjene deg på best mulig måte.

Med vennlig hilsen,

Michal
Gelato Support Team

17. marraskuu 2021

I've been using this app to sell art prints and have been really enjoying it. The decentralized production model is something that I really love both from a cost/time savings standpoint but also it is so much better for the environment. The paper prints have always been fantastic, but I have had quite a few hiccups with metal prints along the way (my first order was a metal print and they sent me someone else's piece, the replacement had holes cut in it for acrylic prints. And a third order more recently had no mounts included). Each one was fully refunded and replaced very quickly, and my customers have so far had no problems like this whatsoever after a year of selling on here. TLDR: The idea behind this app is fantastic, the products are great, there may be a few hiccups but so far it has definitely been worthwhile.

CalebGannon
Yhdysvallat
9 kuukautta sovelluksen käyttöä
Gelato vastasi 18. marraskuu 2021

Hi Caleb, thank you for reviewing and for choosing Gelato to support your business! We’re happy to hear that our team was able to resolve any reported issues quickly for you. We are always working to improve and will continue supporting you 24/7 as you grow your business. Kind regards, Adeline

30. heinäkuu 2023

Seamless and great integration. Makes it easy to create products in Gelato, and sync them to Shopify. A bit slow syncing, but not a huge problem.

Qualia Store
Norja
9 kuukautta sovelluksen käyttöä
Gelato vastasi 31. heinäkuu 2023

Hi there,

Thanks for your review. We're glad you're happy with our integration, and would love to further support you on your journey.

We've reached out directly to continue this conversation, but please don't hesitate to reach out to us via email or live chat 24/7 for any help or advice. You can also provide us with feedback anytime, especially around the syncing, to apifeedback@gelato.com

Kind regards,
Kyle
Customer Service Manager

1. huhtikuu 2022

In my opinion the best POD! The shipping time (in germany) is amazing! I just had some problems with some orders, but the support chat just fixed them really fast. Keep going guys, you're doing a great job :)

kamuprints
Saksa
9 kuukautta sovelluksen käyttöä
Gelato vastasi 4. huhtikuu 2022

Hi! Thanks for your review, we're motivated to keep supporting you by providing quality service and fast delivery. You can certainly count on us for support 24/7. Kind regards, Adeline

1. huhtikuu 2024

Pretty good
theres a good plataform to u make ur own business

sleekn
Brasilia
Noin kuukausi sovelluksen käyttöä
Gelato vastasi 3. huhtikuu 2024

Hello,

Thanks for taking the time to share your thoughts with us! We're pleased to hear that you're finding Gelato to be a useful platform for starting your own business venture. If you ever have any questions or need assistance along the way, don't hesitate to reach out.

Best regards,
Bart
Gelato Support Team

16. tammikuu 2024

Thanks a lot for great service

Art House Fashion
Yhdysvallat
7 kuukautta sovelluksen käyttöä
Gelato vastasi 17. tammikuu 2024

Hello,

Thank you for your feedback! We're glad to hear that you are happy with our service and integration with Shopify. If you have any more insights or suggestions, feel free to share.

Warm regards,
Michal
Gelato Support Team

17. marraskuu 2023

works great, very easy to use the tools, and the Mockups makes the products look great when exported to my internett-site.

Have a ride
Norja
8 kuukautta sovelluksen käyttöä
Gelato vastasi 20. marraskuu 2023

Hello,

Thank you for the fantastic feedback! We're thrilled to hear that you find Gelato easy to use and that our tools are helpful for your needs. If you have any more insights or if there's anything specific you'd like to share, feel free to let us know.

Wishing you continued success,
Bartosz
Gelato Support Team

10. marraskuu 2023

I've had great experiences working with the designing software and the fast integrations. They fulfill each order and ship them within the 10-day period that they state. Also, When I needed help, the customer service was outstanding. They always take the time to listen to you and your needs and stay patient for however long the calls or chats take. They never rush you. I highly recommend them.

Mugs Any Time
Yhdysvallat
8 kuukautta sovelluksen käyttöä
Gelato vastasi 13. marraskuu 2023

Hello,

Thank you so much for your positive feedback! We're thrilled to hear about your great experiences with our designing software, integrations, and customer service. Providing excellent service and support is a top priority for us. If you ever have more feedback or need assistance, don't hesitate to reach out.

We appreciate your recommendation,
Bartosz
Gelato Support Team

28. marraskuu 2023

bis jetzt ist alles prima kann ich nur empfehlen

KTFS KI-Grafikdesign
Saksa
8 kuukautta sovelluksen käyttöä
Gelato vastasi 30. marraskuu 2023

Das ist großartig zu hören! Wir schätzen dein positives Feedback. Wenn es irgendetwas gibt, bei dem wir dir helfen können oder wenn du weitere Fragen hast, lass es uns einfach wissen. Wir sind hier, um sicherzustellen, dass deine Erfahrung mit Gelato weiterhin ausgezeichnet bleibt. Vielen Dank für deine Empfehlung!