Recensioni (1.012)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 89% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
23 aprile 2024

Great experience overall. The products are of a great quality, logistics is efficient and customer support is reactive.

Peinture Nature
Cipro
6 mesi di utilizzo dell’app
Gelato ha risposto 25 aprile 2024

Hello,

Thank you for sharing your positive experience with Gelato! We're thrilled to hear that you're satisfied with the quality of our products, efficient logistics and customer support. If you ever have questions, need assistance, or want to share more feedback, feel free to reach out.

Best regards,
Bart
Gelato Support Team

15 aprile 2024

After comparing to other providers I decided to use Gelato, they have a good range or products and ship international.

*Quality of the sample products I ordered were excellent

*Delivery was on time

*Chat / Support Helped me in great detail with an issue that I was encountering and resolved my issue

SoulpurgedStudios
Regno Unito
17 giorni di utilizzo dell’app
Gelato ha risposto 16 aprile 2024

Hi,

Thank you for your positive review and for choosing Gelato. We're pleased to hear that our range of products and international shipping options met your needs. Ensuring the quality of our products and timely delivery are essential to us, and we're glad to hear that your experience reflected this. Our support team is always here to assist you, and we're delighted that we could resolve your issue promptly. If you have any further questions or need assistance, please feel free to reach out. We appreciate your support.

Best regards,

Michal
Gelato Support Team

12 luglio 2024

Rápidas entregas, produto com qualidade e facilidade na plataforma....falta só eu começar a vender mais :)

Allprint
Portogallo
5 mesi di utilizzo dell’app
Gelato ha risposto 13 luglio 2024

Olá,

Muito obrigado pela sua avaliação positiva. Ficamos contentes em saber que você está satisfeito com a rapidez das entregas, a qualidade dos produtos e a facilidade de uso da nossa plataforma.

Esperamos que suas vendas cresçam rapidamente. Se precisar de qualquer assistência ou tiver dúvidas, não hesite em nos contatar. Estamos aqui para apoiar o sucesso do seu negócio.

Atenciosamente,

Michal
Gelato Support Team

27 aprile 2024

I'm just learning the ropes, so I appreciate the ease of navigating through the site.

My Store
Stati Uniti
13 giorni di utilizzo dell’app
Gelato ha risposto 28 aprile 2024

Hi,

Thank you for your positive feedback! We're delighted to hear that you find our platform easy to navigate, especially as you're just starting out. We strive to provide a user-friendly experience for all our customers, regardless of their level of expertise. If you ever have any questions or need assistance along the way, please don't hesitate to reach out to us. We're here to support you on your journey!

Warm regards,

Michal
Gelato Support Team

10 novembre 2023

I've had great experiences working with the designing software and the fast integrations. They fulfill each order and ship them within the 10-day period that they state. Also, When I needed help, the customer service was outstanding. They always take the time to listen to you and your needs and stay patient for however long the calls or chats take. They never rush you. I highly recommend them.

Mugs Any Time
Stati Uniti
8 mesi di utilizzo dell’app
Gelato ha risposto 13 novembre 2023

Hello,

Thank you so much for your positive feedback! We're thrilled to hear about your great experiences with our designing software, integrations, and customer service. Providing excellent service and support is a top priority for us. If you ever have more feedback or need assistance, don't hesitate to reach out.

We appreciate your recommendation,
Bartosz
Gelato Support Team

16 maggio 2024

This is an excellent print on demand integration for Shopify. Well done!

Galaxy74
Stati Uniti
2 giorni di utilizzo dell’app
Gelato ha risposto 18 maggio 2024

Hello there,

Thank you for your feedback! We're glad to hear that you find our print-on-demand integration excellent. We strive to provide a seamless experience for Shopify users like you. If you ever have any questions or need assistance, please don't hesitate to reach out to us.

Best regards,

Michal
Gelato Support Team

15 aprile 2024

It's actually pretty easy to use and the customer support is really responsive.

Fire-Cat Custom Creations
Stati Uniti
6 mesi di utilizzo dell’app
Gelato ha risposto 17 aprile 2024

Hello,

Thanks so much for sharing your thoughts! It's great to hear you're finding Gelato user-friendly and that our support team has been helpful. Should you need anything as you continue using our platform, just give us a shout.

Best regards,
Bart
Gelato Support Team

11 giugno 2024

Parfait le meilleur que j'ai tester pour l'instant franchement je recommande

Modeye
Francia
1 giorno di utilizzo dell’app
Gelato ha risposto 13 giugno 2024

Bonjour,

Merci pour vos aimables paroles et votre recommandation! Nous sommes heureux d'apprendre que vous avez eu une excellente expérience avec nous. Si vous avez besoin d'aide, nous sommes là pour vous aider.

Sincèrement,
Bart
Gelato Support Team

22 giugno 2024

Bonjour, je vous donne 5 étoiles du fait de votre notoriété dans les médias, pour le moment j'en suis à mes premiers pas, mes premières constatations sont positives, facilité d'utilisation, ergonomie agréable, nombreux produits pour impressions.
J'adhère totalement.

Mugagogo
Francia
7 giorni di utilizzo dell’app
Gelato ha risposto 24 giugno 2024

Bonjour,

Nous vous remercions sincèrement pour votre évaluation positive et vos commentaires sur notre service. Votre reconnaissance pour la facilité d'utilisation, l'ergonomie de notre plateforme et la variété de nos produits nous honore. Nous sommes ravis que vous adhériez totalement à notre service et nous nous engageons à maintenir cette qualité qui vous a satisfait. Votre retour nous est précieux et nous aide à améliorer continuellement notre offre.

Cordialement,

Michal
Gelato Support Team

7 aprile 2024

Easy to Install and setup if you have already made some amazing designs. I do struggle to setup the designer tool so people can do custom designs.

PrideMug
Regno Unito
8 giorni di utilizzo dell’app
Gelato ha risposto 8 aprile 2024

Hello,

Thank you for your positive review and for choosing Gelato for your printing needs. We're glad to hear that you found our Shopify app easy to install and set up. We understand your struggle with setting up the designer tool for custom designs, and we're here to assist you every step of the way. Please don't hesitate to reach out to our support team for guidance on configuring the designer tool to better suit your needs. We appreciate your feedback and look forward to continuing to serve you.

Best regards,

Michal
Gelato Support Team