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awesome app
Hi,
Thank you for your great review! We're delighted to hear that you find our app awesome. Your feedback motivates us to keep improving and providing the best service possible. If you have any questions or need assistance, please don't hesitate to reach out.
Best regards,
Michal
Gelato Support Team
Great app!
Hi there,
Thanks for your wonderful review! We're thrilled to hear that you've been pleased with Gelato. If you have any questions or need further assistance, we're available to help 24/7. Thank you for choosing Gelato.
Kind regards,
Kyle
The fact that the products are of good quality. The sizes generous and true. The service super fast and amazing. My customers get to edit and approve of their custom choices prior to confirming and placing the order. No problem with getting a refund for a faulty product, provided there is adequate documentation and verification. Reducing cost for shipping for our customers, potentially customs costs and reducing the carbon footprint are further bonus's I absolutely love. I have to say, so far......I am impressed!
Hi,
Thank you for sharing your positive experience with Gelato! We're thrilled to hear that you appreciate the quality of our products, our efficient service, and our customer-friendly features like customization options and hassle-free refunds. We're also glad that our efforts to reduce shipping costs and environmental impact have resonated with you. If you ever need any assistance or have feedback to share, please feel free to reach out to us. We're here to support you every step of the way!
Best regards,
Michal
Gelato Support Team
Great product selection! Good quality t-shirts and hats.
Hello,
Thank you for your review! We're pleased to hear that you appreciate our product selection and the quality of our t-shirts and hats. If you need any further assistance or have more feedback, we're here to help!
Best regards,
Bart
Gelato Support Team
The ease of the website to the quality of the t-shirts is top notch!
Hello,
Thank you for your feedback! We're delighted that you find our website easy to use and appreciate the quality of our t-shirts. If you have any further comments or questions, feel free to reach out. We're here to ensure your experience with Gelato remains top-notch.
Best regards,
Bart
Gelato Support Team
Getting to understand Gelato has been relatively easy. I'm a bit disappointed that the personalisation part doesn't work with my Stilleto theme as that was one of the major draws to using Gelato. I would also like to undersatnd how migrating my products from Printify to Gelato works as the SKU's remain Printify SKU's meaing when I delete the product from Printify it removes the SKU that Gelato are using.
Hello,
Thank you for your feedback! We’re actively working to expand our supported themes, and we appreciate your patience. Regarding migration, it should not be possible to create variants without SKU and we’ve reached out to you directly for more details. We hope to resolve this promptly and provide a 5-star experience!
Best regards,
Bart
Gelato Support Team
So far great experience! I love how easy it is to create a product and works so well with Spotify.
Hi,
Thank you for sharing your positive experience! We're delighted that you find Gelato easy to use and that it integrates seamlessly with Shopify. Our aim is to make the product creation process as smooth as possible for our users. Should you have any inquiries or require further assistance in the future, please feel free to reach out. Your support is truly appreciated.
Warm regards,
Michal
Gelato Support Team
good
Hello Ana,
Thank you for your feedback! We're glad to know you had a positive experience. If you have any specific comments or suggestions, feel free to reach out.
Thanks for choosing Gelato,
Bart
Gelato Support Team
Até o momento, uma empresa além das espectativas!
Olá!
Obrigado pelo seu feedback positivo! Ficamos felizes em saber que superamos suas expectativas. Se você tiver alguma dúvida ou precisar de ajuda, fique à vontade para entrar em contato.
Obrigado,
Bart
Gelato Support TEam
Great so far
Hello,
Thanks for sharing your experience! We're glad to hear that things are going great for you. If you have any questions or need assistance, we're just a message away.
Best regards,
Bart
Gelato Support Team