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i left a messed up review and they still contacted me and gave me the info to correct the application when they didnt have to. It works well. They even reached out to be sure that the fix was working. Thanks.
Hello,
Thank you for your feedback. We understand how frustrating it can be when publishing to your store doesn’t work as expected. After reviewing your account, we identified that changes made in Shopify may be affecting the connection.
Our support team is available via live chat for real-time assistance, and we’d be happy to help troubleshoot this further. I’ve also reached out directly to offer guidance and ensure everything is set up correctly.
Best regards,
Bart
Gelato Support Team
Gelato.com offers a seamless way to print high-quality products globally. The network of local printers ensures fast delivery, reduced carbon footprint, and lower shipping costs. Whether for business or personal projects, Gelato provides exceptional print-on-demand services with excellent customer quality. The platform is user-friendly, integrates with e-commerce stores, and guarantees professional results. A great choice for creatives and entrepreneurs!
Hello Igor,
Thank you for your thoughtful review! We’re so glad you’re enjoying the benefits of our global printing network, fast delivery, and seamless integration. We appreciate your support and look forward to continuing to help bring your projects to life!
Best regards,
Bart
Gelato Support Team
Very good application when adding designs making it is to use.
Hi there,
Thanks for your review! We're glad to hear you're finding the design process straightforward and easy to use. If there's anything you need along the way, we're always here to help.
Best regards,
Bart
Gelato Support Team
Easy to navigate and good products.
Hi,
Thank you for your feedback. We're glad to hear you're enjoying the platform and our products. If you ever need assistance, feel free to reach out. We appreciate your support and look forward to serving you again.
Kind regards,
Michal
Gelato Support Team
I have used the app a very short time, but so far it's been a good experience.
Hello,
Thank you for your review! We're glad to hear you've had a good experience so far. If there's anything we can do to make it even better, just let us know!
Best regards,
Bart
Gelato Support Team
Absolutely the best PoD interface I have ever used. The ability to create variants and THEN LINK THEM TO MULTIPLE PRODUCTS is absolutely amazing.
Hi there,
Thanks so much for your feedback! We're really glad to hear the interface is working well, especially when it comes to creating and managing products. If you ever need a hand or have ideas to share, we're always here to help.
Best regards,
Bart
Gelato Support Team
Gelato has integrated seamlessly with my business and added the element of print on demand to my artwork so I can now bring my designs to my audience in fun new ways! It was intuitive to set up, easy to figure out, takes the stress out of print on demand, shipping, and fulfillment, and I’ve enjoyed working with the customizable options! 100% recommend!
Hello,
Thank you for your wonderful 5-star review. We’re glad to hear that Gelato has been a seamless addition to your business and that you’re enjoying the flexibility of print on demand for your artwork. Making the setup intuitive and stress-free is exactly what we strive for.
If you ever need assistance or have suggestions to share, we’re always here to help.
Andrzej
Gelato Support Team
Gelato has been exceptional in producing products economically, at the right price and on time. The network is extensive, and let me cover my sales internationally. Thank you for a great working relationship.
Hi there,
Thank you for your fantastic feedback! We’re delighted to hear that Gelato has been a valuable partner in growing your international sales. We look forward to continuing our successful collaboration!
Kind regards,
Bart
Gelato Support Team
super amazing to create your own brand
Hello,
Thank you for your kind feedback! We're glad you’re having a positive experience with Gelato.
If you ever need assistance, we're here to help.
Andrzej
Gelato Support Team
It's a fairly simple process and what I can't figure out y'all or the cat bought helps me figure out so I appreciate all of your staff for that and the walkthrough on how to set my prices and how to connect my stores to y'all I'm just so far had an overall good experience if that changes I'll let you know
Hello,
Thanks so much for your kind words. We're happy to hear the process has been easy to follow and that our team and resources have been helpful. If you need anything along the way, feel free to reach out.
We're here to help,
Bart
Gelato Support Team