オンデマンド印刷 , 233件のレビュー
Great printing network, prices and catalogue! Its why I chose Gelato.
Then I was having some issues with the integration (basically I could not integrate my shopify store!) I let them know and the product manager called me on the phone to apologize and they fixed my problem right away. Perfect!!! couldnt ask more! They also told me they wanted to make it up to me so they gave me wallet euros. I had a reactive, but mostly an EFFICIENT answer wich is the most important thing because they solved my problem in a blink. Dont hesitate to ask them everything you need and to point it out if you have an issue, they are constantly making improvements.
Thank you for the kind words and for helping us to become better. It is thanks to customers such as yourself we are able to improve. It was a pleasure speaking with you on the phone and I'm glad we were able to resolve the issue quickly.
Please continue to send me and the team feedback and we will continue to improve the service for everyone.
Wish you the best of luck with your business and venture.
Let us know if there is anything else we can help with to make your store a success.
All the best
Amazing company which has a very great team! They take the time to help you growing and optimising your business. And I'm not even talking about their absolute great customer support which helps you within a couple of minutes. A special thanks to Styrbjörn, Achille, Miguel and the whole customer support team for helping us. Keep the good things up! ❤️
It is very energizing to read your review! Thank you for the feedback on our customer support team - I will forward this to our agents as well as to Styrbjörn and Miguel. Looking forward to supporting your business growth! Best, Achille
So glad that I found Gelato! The integration was quick and easy and the product mix is perfect for my art business.
Hi and thank you for your review! We're glad to hear the integration was easy and that we can support the growth of your art business with our products. Our team is working to make the software even easier and more automated, and we have great products coming up in the next few months. We look forward to continuing to work with you! Best, Achille.
Actually I wanted to wait a few weeks before I write a review. But I've had Gelato for a week now and I've probably contacted the chat support 10 times already because I misunderstood or misinterpreted one or the other thing. The Gelato team has ALWAYS been FRIENDLY, FAST and DIRECT in helping me. I never had a wait longer than 5 minutes and my questions or problems were answered/solved in less than 5 minutes.
Hi and thanks for your review. Our support team is always here to help you in any way we can, you can count on us 24/7 during your journey to grow your business! Kind regards, Adeline
Ones of the absolut best print on demand system out there! I really recommend to use this system. What I love about it is the 24/7 support system, because I have so many questions all the time and I feel safe that I have someone to talk to. Dashboard is great and delivers fast. 5 of 5 from me!
Thank you for the kind words! We are thrilled to work together, and your input and feedback make us our service even more powerful.
We are looking forward to continuing our partnership and helping you grow your business.
Head of Customer Advocacy
Absolutely amazing service! They print and ship out orders incredibly fast on a high-quality selection of products worldwide. Also, their team really cares about your success and will schedule a team meeting with you to plan out business goals and help you strategize your growth. Highly recommend!
Hi, thanks for your review. Great to hear that you enjoy our selection and speed! Our support and success team are here for your 24/7 as you continue to grow and scale your business. Kind regards, Adeline
The Customer Support is on the spot. Quick, helpful and professional answers. Product prices are also very decent!
Thank you so much for your review and the great feedback about our Customer Support team and product prices.
Please do not hesitate to reach out if there is anything we can do to support your business.
Head of Customer Advocacy
Kia ora from New Zealand,
we use Gelato since we started doing e-commerce and we couldn't be happier. Great communication and our ideas were put into action. Great products and fast turn around time. Thank you guys, you helped us to make money.
Thank you for this great feedback.
It is an honor for us to be able to support the local Maori community and empower you to share your creativity all over the world.
Good luck going forward and as always reach out if there is anything we can do.
Head of Customer Advocacy
Working with Gelato has been great so far and I can't recommend them enough. I have been with them for over 5 months now. Product delivery is very fast compared to other POD providers I tried in the past and pricing is very reasonable as well. If there is any issue, the customer service team is always there to help via chat with usually just one minute waiting time. Gelato has gone above and beyond to help us grow and expand our store which included free video calls with their talented team. This personal approach is something that really makes them stand out. Once again, can't be happier. Thank you, Gelato!
Thanks for your review! We are very happy to hear that our local production is getting your prints to your customers quickly. Our support team loves helping customers out and you can count on us to be there as you continue to grow! Best, Achille
Integracja z Shopify jest szybka i bezproblemowa. Pierwsze zamowienie odbyło się bez większych problemów
Cześć, dziękujemy za wybranie naszej integracji i cieszymy się, że wszystko działa sprawnie. Skontaktuj się z nami zawsze, gdy potrzebujesz wsparcia, jesteśmy tu 24/7! Z poważaniem, Adeline