オンデマンド印刷 , 233件のレビュー

総合評価
4.6
評価レベルごとの件数
  • 評価の78%は5つ星です
  • 評価の9%は4つ星です
  • 評価の3%は3つ星です
  • 評価の4%は2つ星です
  • 評価の7%は1つ星です
編集日:2021年4月15日

Great printing network, prices and catalogue! Its why I chose Gelato.
Then I was having some issues with the integration (basically I could not integrate my shopify store!) I let them know and the product manager called me on the phone to apologize and they fixed my problem right away. Perfect!!! couldnt ask more! They also told me they wanted to make it up to me so they gave me wallet euros. I had a reactive, but mostly an EFFICIENT answer wich is the most important thing because they solved my problem in a blink. Dont hesitate to ask them everything you need and to point it out if you have an issue, they are constantly making improvements.

in construction
フランス
アプリの使用期間:10ヶ月
Gelatoが返信しました 2021年4月15日

Thank you for the kind words and for helping us to become better. It is thanks to customers such as yourself we are able to improve. It was a pleasure speaking with you on the phone and I'm glad we were able to resolve the issue quickly.

Please continue to send me and the team feedback and we will continue to improve the service for everyone.

Wish you the best of luck with your business and venture.
Let us know if there is anything else we can help with to make your store a success.

All the best
Styrbjörn
Product Manager

2021年6月12日

Amazing company which has a very great team! They take the time to help you growing and optimising your business. And I'm not even talking about their absolute great customer support which helps you within a couple of minutes. A special thanks to Styrbjörn, Achille, Miguel and the whole customer support team for helping us. Keep the good things up! ❤️

PetsPortrait.nl
オランダ
アプリの使用期間:7ヶ月
Gelatoが返信しました 2021年6月13日

It is very energizing to read your review! Thank you for the feedback on our customer support team - I will forward this to our agents as well as to Styrbjörn and Miguel. Looking forward to supporting your business growth! Best, Achille

2021年6月26日

So glad that I found Gelato! The integration was quick and easy and the product mix is perfect for my art business.

Jamie Hansen Art
アメリカ合衆国
アプリの使用期間:6ヶ月
Gelatoが返信しました 2021年6月28日

Hi and thank you for your review! We're glad to hear the integration was easy and that we can support the growth of your art business with our products. Our team is working to make the software even easier and more automated, and we have great products coming up in the next few months. We look forward to continuing to work with you! Best, Achille.

2022年5月12日

Actually I wanted to wait a few weeks before I write a review. But I've had Gelato for a week now and I've probably contacted the chat support 10 times already because I misunderstood or misinterpreted one or the other thing. The Gelato team has ALWAYS been FRIENDLY, FAST and DIRECT in helping me. I never had a wait longer than 5 minutes and my questions or problems were answered/solved in less than 5 minutes.

Cleo Sanchez Design
ドイツ
アプリの使用期間:8日
Gelatoが返信しました 2022年5月13日

Hi and thanks for your review. Our support team is always here to help you in any way we can, you can count on us 24/7 during your journey to grow your business! Kind regards, Adeline

2021年1月27日

Ones of the absolut best print on demand system out there! I really recommend to use this system. What I love about it is the 24/7 support system, because I have so many questions all the time and I feel safe that I have someone to talk to. Dashboard is great and delivers fast. 5 of 5 from me!

Oneswhodo
スウェーデン
アプリの使用期間:約1年
Gelatoが返信しました 2021年2月5日

Hi,

Thank you for the kind words! We are thrilled to work together, and your input and feedback make us our service even more powerful.

We are looking forward to continuing our partnership and helping you grow your business.

Best,
Achille

Achille Mileto
Head of Customer Advocacy
Gelato

2022年3月7日

Absolutely amazing service! They print and ship out orders incredibly fast on a high-quality selection of products worldwide. Also, their team really cares about your success and will schedule a team meeting with you to plan out business goals and help you strategize your growth. Highly recommend!

Wolf & Bear
アメリカ合衆国
アプリの使用期間:16日
Gelatoが返信しました 2022年3月8日

Hi, thanks for your review. Great to hear that you enjoy our selection and speed! Our support and success team are here for your 24/7 as you continue to grow and scale your business. Kind regards, Adeline

2020年11月5日

The Customer Support is on the spot. Quick, helpful and professional answers. Product prices are also very decent!

CharmingMemory
ドイツ
アプリの使用期間:1年以上
Gelatoが返信しました 2020年11月5日

Hi,

Thank you so much for your review and the great feedback about our Customer Support team and product prices.

Please do not hesitate to reach out if there is anything we can do to support your business.

Thanks!
Achille

Achille Mileto
Head of Customer Advocacy
Gelato

2021年5月3日

Kia ora from New Zealand,
we use Gelato since we started doing e-commerce and we couldn't be happier. Great communication and our ideas were put into action. Great products and fast turn around time. Thank you guys, you helped us to make money.

The Inn Market NZ
ニュージーランド
アプリの使用期間:6ヶ月
Gelatoが返信しました 2021年5月4日

Hi,

Thank you for this great feedback.

It is an honor for us to be able to support the local Maori community and empower you to share your creativity all over the world.

Good luck going forward and as always reach out if there is anything we can do.

Best regards,
Achille

Achille Mileto
Head of Customer Advocacy
Gelato

2021年6月23日

Working with Gelato has been great so far and I can't recommend them enough. I have been with them for over 5 months now. Product delivery is very fast compared to other POD providers I tried in the past and pricing is very reasonable as well. If there is any issue, the customer service team is always there to help via chat with usually just one minute waiting time. Gelato has gone above and beyond to help us grow and expand our store which included free video calls with their talented team. This personal approach is something that really makes them stand out. Once again, can't be happier. Thank you, Gelato!

Born Beau
イギリス
アプリの使用期間:4ヶ月
Gelatoが返信しました 2021年6月23日

Thanks for your review! We are very happy to hear that our local production is getting your prints to your customers quickly. Our support team loves helping customers out and you can count on us to be there as you continue to grow! Best, Achille

2022年4月23日

Integracja z Shopify jest szybka i bezproblemowa. Pierwsze zamowienie odbyło się bez większych problemów

T-Shirt SHOP
イギリス
アプリの使用期間:7日
Gelatoが返信しました 2022年4月25日

Cześć, dziękujemy za wybranie naszej integracji i cieszymy się, że wszystko działa sprawnie. Skontaktuj się z nami zawsze, gdy potrzebujesz wsparcia, jesteśmy tu 24/7! Z poważaniem, Adeline