オンデマンド印刷 , 582件のレビュー
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I love how easy and user friendly Gelato is. Now i have my own online store and started my own business.
Hello,
Congratulations on starting your own online store and business! We're thrilled to hear that Gelato has played a part in making it a user-friendly and smooth experience for you. If you ever have questions or need further assistance on your entrepreneurial journey, feel free to reach out.
Wishing you much success with your online business,
Bartosz
Gelato Support Team
I am absolutely thrilled to share my outstanding experience with Gelato: Print on Demand Service! From the moment I discovered Gelato, I knew I had stumbled upon something extraordinary. This remarkable service has truly revolutionized the way I run my online store, thanks to its seamless integration with Shopify and the exceptional support provided by Dasha Daniels and Miguel.
First and foremost, I must commend Gelato for its effortless integration with Shopify. As someone who's not particularly tech-savvy, I was initially concerned about the complexity of setting up a print-on-demand service for my store. However, Gelato proved to be incredibly user-friendly and straightforward. Within a matter of minutes, I had successfully connected my store to Gelato, and it was like magic - all my products were available for printing and fulfillment!
Gelato's streamlined interface makes managing my orders a breeze. Whenever a customer places an order, the process is seamlessly executed through Gelato's efficient system. The automatic order processing ensures that there are no hiccups or delays, allowing me to focus on other aspects of my business with peace of mind.
Now, let's talk about the stars of the show - Dasha Daniels and Miguel! They were an absolute godsend throughout the setup process. Dasha's expertise and guidance were invaluable in helping me tailor the integration to suit my specific needs. She patiently answered all my questions and provided step-by-step instructions, ensuring I was fully confident in utilizing Gelato to its fullest potential.
Miguel was equally incredible in offering his assistance and knowledge. Anytime I encountered a minor roadblock or had additional inquiries, he was quick to respond and swiftly resolved the issues. Their support truly went above and beyond my expectations, and I couldn't have asked for better advisors during this process.
Thanks to Gelato, Dasha, and Miguel, my print-on-demand store is now running smoothly and efficiently. I can confidently say that my customers are receiving top-notch products and service, all thanks to this fantastic platform and the dedicated support team behind it.
In conclusion, if you're looking for a top-tier print-on-demand service that effortlessly integrates with Shopify and comes with a team of knowledgeable and supportive individuals like Dasha and Miguel, then look no further than Gelato. I wholeheartedly give them a resounding five stars for their exceptional product and service.
Hello,
Thank you so much for your incredibly kind and enthusiastic feedback! We're absolutely thrilled to hear about your outstanding experience with Gelato's Print on Demand Service. Our team works tirelessly to ensure that our platform is user-friendly and seamlessly integrates with Shopify, so it's fantastic to know that you found it effortless to set up and manage.
We're equally delighted to hear that Dasha and Miguel made a significant impact on your journey with Gelato. Our team takes great pride in providing personalized and knowledgeable assistance, and they will be thrilled to hear about your positive words.
It's our goal to make your print-on-demand store a success, and we're glad to have played a part in helping you offer top-notch products and service to your customers.
Thank you for choosing Gelato, and if you ever need further support or have any questions, don't hesitate to reach out. Your glowing review has brightened our day, and we're excited to continue serving you and supporting your business.
Best wishes for continued success with your online store,
Bartosz
Gelato Support Team
The interface is very easy to navigate through and is well structured
Hello,
Thank you for your positive feedback! Gelato aims to provide a user-friendly experience, and it's great to hear that you find the interface easy to navigate. If you have any further comments or suggestions, feel free to share.
Happy printing,
Bartosz
Gelato Support Team
Veldig bra! Lett å bruke
Hei,
Tusen takk for den fantastiske tilbakemeldingen! Vi er glade for å høre at du er fornøyd med vårt Shopify-app. Kundetilfredshet er vår høyeste prioritet, og vi er glade for at våre tjenester oppfyller dine forventninger. Hvis du har ytterligere spørsmål eller tilbakemeldinger, er vårt kundestøtteteam alltid klare til å hjelpe. Vi setter pris på tilliten du har vist oss, og ser frem til å fortsette å betjene deg på best mulig måte.
Med vennlig hilsen,
Michal
Gelato Support Team
very good
Hi,
Thank you for your review! We strive to provide a seamless experience for our users, and we're pleased to hear that you've had a positive experience. If you ever have any questions, suggestions, or need assistance, feel free to reach out.
Thank you for choosing Gelato!
Michal
Gelato Support Team
The worst application, I do not recommend it to anyone. After one wash, the products are suitable for wiping the floor, not for wearing. 20 of my 100 packages were lost. Some of the parcels that arrived had wrong prints. these are scammers!!
Hi there,
We are sorry for the experience you've had with us - this is very painful to see and not up to the standards that we set. At the same time, we'd like to sincerely thank you for providing us with this feedback, and providing us the chance to learn and improve.
We've reached out via email with the actions we've already taken, including the details of the updated tracking links, and would love to continue the conversation to ensure we follow this to a satisfactory conclusion you are delighted by.
Please don't hesitate to let us know if there's anything further we can do, and we look forward to discussing further.
Best regards,
Kyle
Customer Service Manager
muy util
Hola,
Gracias por tomarse el tiempo para dejarnos una reseña! Nuestro equipo está disponible las 24 horas, los 7 días de la semana, si alguna vez necesita ayuda.
Atentamente,
Kyle
So easy to use, fantastic products, couldnt be happier
Hello,
Delighted to hear you're finding Gelato easy to use and enjoying our fantastic products! If there's anything specific you'd like to share or if you have suggestions, we're all ears.
Your happiness is our goal,
Bartosz
Gelato Support Team
I would like to say thank you to gelato manager Kyle for helping me deal with a few issues I was having in the beginning. He reached out to me and went above and beyond to resolve the problems I were having as a first time customer. Even with a few hiccups I &felt the genuine care and I truly appreciate taking the time out and helping me have a better experience. So, I needed to change my past review from last time.
I chose this site because of the great reviews, the products, and especially the neck label layout for their T-shirts. I’ve been looking for a company that I could be comfortable working with and I believe that this maybe the best choice. My shirts arrived in a timely fashion and they came out great! Can’t wait for my next batch to arrive. I’m satisfied. My only suggestion is that the customer service team gets better with understanding and knowing how to resolve issues better. Overall, I think this is a good start for your business.
Hi there,
We are truly sorry for your first experience with Gelato - this is definitely not up to the standards which we aim for.
I've sent you an update via email with all the actions we have taken to fix the situation, and allow you to proceed as expected - I really hope this shows the seriousness of how we view this. If there's anything outstanding please let us know and we'll follow up immediately.
Thank you for providing us with this feedback, which helps us to learn and improve our services to better serve you, and all our customers.
Best regards,
Kyle
Customer Service Manager
Gelato simplifies operations for SMEs saving time and money. Quality product production in multiple countries makes such economic sense and reduces our carbon footprint. Gelato support is fast and friendly, and staff have a gift for explaining what could be complex procedures in a readily understandable way. It all adds up to peace of mind for the customer and the shop owner.
Hello,
Thank you for sharing your experience with Gelato! We're thrilled to hear that our platform has been able to simplify operations for your SME. It's fantastic to know that you appreciate our commitment to quality, global production, and environmental responsibility. If you ever need further assistance, don't hesitate to reach out.
We're here to help,
Bartosz
Gelato Support Team