レビュー (1,064)
絞り込む
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評価順
great working with you
Hello,
Thank you for your feedback! We're glad to hear you've had a positive experience working with Gelato. If there's anything you need or any questions you have, please don't hesitate to reach out.
We're here to help,
Bart
Gelato Support Team
societa seria e competente, ottimo prodotto
Ciao,
Grazie mille per il tuo feedback positivo! Siamo felici di sapere che hai apprezzato la nostra serietà e competenza, così come la qualità dei nostri prodotti.
Se hai bisogno di ulteriore assistenza, siamo sempre a tua disposizione.
Cordiali saluti,
Andrzej
Gelato Support Team
Easy to use and convenient!
Hi there,
Thanks for your feedback! We’re pleased to know that you’re finding our platform user-friendly and convenient. If you need any assistance or have questions, don’t hesitate to reach out.
Best regards,
Bart
Gelato Support Team
excellent
Hello,
Thank you for your 5-star review! We’re glad to hear you’re enjoying your experience with Gelato. If you need any assistance, don’t hesitate to reach out.
Best regards,
Andrzej
Gelato Support Team
Easy to use with Shopify and easy to set up products.
Hi,
Thank you for your positive review. We're pleased to hear that you find our app easy to use with Shopify and that setting up products has been straightforward. If you have any questions or need further assistance, please feel free to reach out.
Best regards,
Michal
Gelato Support Team
Getting to understand Gelato has been relatively easy. I'm a bit disappointed that the personalisation part doesn't work with my Stilleto theme as that was one of the major draws to using Gelato. I would also like to undersatnd how migrating my products from Printify to Gelato works as the SKU's remain Printify SKU's meaing when I delete the product from Printify it removes the SKU that Gelato are using.
Hello,
Thank you for your feedback! We’re actively working to expand our supported themes, and we appreciate your patience. Regarding migration, it should not be possible to create variants without SKU and we’ve reached out to you directly for more details. We hope to resolve this promptly and provide a 5-star experience!
Best regards,
Bart
Gelato Support Team
I do not like the charges relating to designing tools, for example, subscription to access background remover
Hello,
Thank you for your feedback. We understand that the charges for certain design tools, such as the background remover, may not be ideal for everyone. We offer these premium tools to provide additional value - please note that our Gelato+ subscription offers additional tools such as product discounts and more.
We'd love to offer an alternative solution - please reach out to us at apifeedback@gelato.com and we will be happy to discuss this further.
Best regards,
Andrzej
Gelato Support Team
If you have designs created and ready to print this app is easy to use with lots and lots of access to more details and inspiration. Has a nice creative space for you to create your own personal touch and quality.
Hi,
Thank you for your positive review! We're glad to hear that you find Gelato easy to use, especially if you already have designs ready for printing. We strive to provide access to plenty of details and inspiration to enhance your experience. Our creative space aims to help you add a personal touch to your products while maintaining quality. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support.
Best regards,
Michal
Gelato Support Team
Very easy to work with, products are good quality and deliver quickly. There was small issues with their embroidery products (they did not arrive) I tried this particular product again recently and everything I designed and ordered arrived within the week. Anytime I have contacted customer service, they got back to me quickly and were able to resolve any issues. I will continue to work with Gelato and would recommend them to others that are looking for this service.
Hello,
Thank you for your feedback! We're thrilled to hear that you find Gelato easy to work with and that you're satisfied with our products and delivery speed. If you ever need assistance or have any questions, please feel free to reach out.
We appreciate your support,
Bart
Gelato Support Team
great app, easy to work with and nice products
Hello,
Thank you for your feedback! We're glad to hear that you're enjoying using Gelato and finding it easy to work with. If you have any questions or need further assistance, please feel free to reach out.
We're here to help,
Bart
Gelato Support Team