レビュー (1,064)
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評価順
so easy! Looks amazing - can't wait for my customers to purchase. easy process! thank you
Hello,
Thank you for your feedback! It's fantastic to hear that you found Gelato easy to use. Ensuring our platform is straightforward and user-friendly is our top priority. If you have any questions or need further assistance, don't hesitate to reach out. We're here to support you every step of the way!
Kind regards,
Bart
Gelato Support Team
great site
Hello,
Thank you for the positive review! We're glad to hear you're enjoying the platform. If you ever need assistance, feel free to reach out!
Best regards,
Bart
Gelato Support Team
top
Hello,
Thank you for your positive feedback! We’re glad to know you’re having a great experience with Gelato. If you ever have any suggestions or need assistance, feel free to reach out—we're here to help.
Best regards,
Andrzej
Gelato Support Team
When I needed help figuring how to publish our first product, the 24 hour support got it done for me right away!
Hello,
Thank you so much for your kind words and 5-star rating! We're glad to hear that our 24/7 support team was able to assist you promptly and effectively.
Your satisfaction is our top priority, and we're committed to providing exceptional service. We look forward to continuing to support your business growth.
Best regards,
Michal
Gelato Support Team
Genial
Hola,
Muchas gracias por su magnífico comentario de 5 estrellas. Siempre estamos aquí para ayudarle, así que no dude en ponerse en contacto con nosotros si tiene alguna pregunta o necesita más ayuda.
Saludos cordiales,
Andrzej
Gelato Support Team
I've tried a few POD services. Gelato is really fast. The software is nice to use and they have 24/hr support.
I did encounter an issue with shipping cost, took some time, but was eventually fixed and I got a good thank you for reporting the bug.
Some products (tshirts/hoodies) do have multiple brands, so would be a nice feature request to split those up in seperate products. If I a certain brand, then I want it for a reason, now it sometimes says : Sport Tek ST350, Gildan 42000, Stedman ST8000, Just Cool JC001 . Which one will be sent depends on stock and how fast. But sometimes print qualities on 1 brand is better than the other.
Thank you Michal and Kyle for helping out!
Hi,
Thank you for sharing your experience with us, and we apologize for the inconvenience you've encountered. We understand your frustration with the discrepancies in shipping costs and the delay in resolving this matter. Regarding the personalization tool and the issue with multiple color swatches, we appreciate your feedback and are actively working to streamline this process for a better user experience. Additionally, we'd like to clarify that our local production model involves collaborating with various local businesses, leading to product branding variations based on factors such as country and location. We regret any confusion this may have caused. Rest assured, we've taken note of your concerns and will strive to address them promptly. I've also reached you directly via e-mail to assist you further. Should you have any further questions or require assistance, please don't hesitate to reach out to us directly.
Best regards,
Michal
Gelato Support Team
Gelato is a joy to work with. We've been working with them for the last couple of years on different platforms, and I can vouch for their product quality, as well as for their customer support.
Most recently, we've used the bulk implementation feature with the assistance of Aleksandra Piotrowska, and she was patient, helpful, and communicative along the way.
Hello,
Thanks a bunch for the awesome feedback! We're thrilled you've been enjoying using Gelato over the years and found our product quality and support up to the mark. Anytime you need a hand or have questions, just give us a shout.
We appreciate your support,
Bart
Gelato Support Team
Gelato ist eine super Idee, meine Fotos zu verarbeiten und zu verkaufen. Dadurch habe ich einen neuen Shop erstellen können. Ich freue mich auf die Zusammenarbeit und die Hilfestellungen sind klasse
Hallo,
Vielen Dank für Ihr tolles Feedback! Es freut uns sehr, dass Gelato Ihnen hilft, Ihre Fotos zu verarbeiten und zu verkaufen und dass Sie Ihren neuen Shop eröffnen konnten. Wir freuen uns ebenfalls auf die Zusammenarbeit und stehen Ihnen jederzeit gerne zur Verfügung.
Beste Grüße,
Andrzej
Gelato Support Team
prima intuitive Anleitungen
Hallo,
Vielen Dank für Ihr Feedback! Wir freuen uns, dass Sie Gelato intuitiv finden. Wenn Sie Fragen haben oder weitere Hilfe benötigen, können Sie sich gerne an uns wenden.
Mit freundlichen Grüße,
Bart
Gelato Support Team
Outstanding service, easy to use. great customer service
Hi,
Thank you for your wonderful review! We're glad to hear that you find our service outstanding and easy to use. It's also great to know our customer service team has met your expectations. We appreciate your support and look forward to continuing to serve you. Thank you for choosing Gelato!
Best regards,
Michal
Gelato Support Team