レビュー (1,148)
絞り込む
-
評価順
Has to be the best integration for print on demand that I've experienced so far. The control you have is great and creating variations is so much easier than any other POD integration. The only thing I would say is the choice of products is a bit low compared to others and things like water bottles and travel mugs need all round, all over print, not just a design in a rectangle on one side.
Hello,
Thank you for your positive feedback. We're glad to hear that you find Gelato to be the best integration for print on demand and that you appreciate the level of control it offers. Your feedback regarding product options is valuable to us, and we're continuously working to expand our offerings to better meet your needs. We'll take your suggestions into consideration as we strive to enhance our product range. If you have any further suggestions or questions, please don't hesitate to reach out. We appreciate your support.
Best regards,
Michal
Gelato Support Team
Really clear interface to make and sell designs with. Great support aswell!
Hello,
Thank you for sharing your experience! It's great to hear you find Gelato easy to use and our support team helpful. If you ever need any further assistance, feel free to reach out. We're here to help!
Kind regards,
Bart
Gelato Support Team
Very intuitive program to put things together; a lot of graphics to chose from and a ton of products....so far loving it.
Hi,
Thank you for your review! We're glad to hear that you find our program intuitive and enjoy the variety of graphics and products available. Your feedback is very much appreciated. If you need any assistance or have any questions, feel free to reach out. We're here to support you!
Kind regards,
Michal
Gelato Support Team
Great!
Hello,
Thank you for the excellent rating! We're thrilled that you're enjoying the app. If you ever have any feedback or suggestions, we're here to listen.
Best regards,
Bart
Gelato Support Team
Very easy to work with, products are good quality and deliver quickly. There was small issues with their embroidery products (they did not arrive) I tried this particular product again recently and everything I designed and ordered arrived within the week. Anytime I have contacted customer service, they got back to me quickly and were able to resolve any issues. I will continue to work with Gelato and would recommend them to others that are looking for this service.
Hello,
Thank you for your feedback! We're thrilled to hear that you find Gelato easy to work with and that you're satisfied with our products and delivery speed. If you ever need assistance or have any questions, please feel free to reach out.
We appreciate your support,
Bart
Gelato Support Team
penso che sia quasi perfetta.
Hello,
Thank you for the 5-star rating. Your support means a lot to us, and we’re glad to know you’re satisfied with Gelato.
If there’s anything we can assist you with, please don’t hesitate to reach out.
Kind regards,
Michal
Gelato Support Team
Easy to use, impressed is the word. Always have the right "action buttons," products are well made and easy to integrate into existing website. Everything about Gelato is flawless so far for me. I am excited to have finally found a print on demand company i trust and enjoy!
Hi there,
Thank you for your fantastic review! We’re glad to hear you find our platform easy to use and well-integrated with your website. If you need any support or have questions in the future, we’re here to help.
Best regards,
Bart
Gelato Support Team
Toll und übersichtlich
Hallo,
Vielen Dank für die 5-Sterne-Bewertung! Wir freuen uns, dass Sie eine positive Erfahrung gemacht haben.
Viele Grüße,
Bart
Gelato Support Team
Giving this App a one-star rating.
Why?
The app appeared in my Shopify Embed Apps.
When I did a test product, the left gallery on the product page had an ugly window pane scroll. I switched off the Gelato App and the ugly scroll disappeared.
I contacted support (Emilia) 2 weeks ago and she couldn't explain what was wrong but said the problem would be escalated to tech.
2 weeks later no contact from any support so I wrote another email to support. Nothing.
Today (28th June I went online to try to contact support again. Said under 2 minutes. I was still hanging on after 15.
Maybe this Shopify feedback page for Gelato is monitored more. So forced to come here and complain.
Support rating -5.
Hello,
Thank you for sharing your experience with us. We apologize for the inconvenience you've faced with the product display and the lack of responses in one of our support threads. We recently transitioned to new support software and have initiated an investigation into this issue. Your feedback is crucial to us, and we appreciate your patience as we work to resolve it.
Our customer support team has already reached out to you via email yesterday. I've also personally followed up to better understand your experience and how we can make it right. Thank you for bringing this to our attention.
Kind regards,
Bart
Gelato Support Team
C'est très pratique et simple à utiliser
Bonjour,
Merci pour votre avis 5 étoiles. Nous sommes ravis d’apprendre que vous trouvez notre plateforme pratique et facile à utiliser.
N’hésitez pas à nous contacter si vous avez besoin d’aide ou si vous souhaitez partager vos suggestions.
Andrzej
Gelato Support Team