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The interface is super easy. The shirt design is seamless. I fricking love the app. It's helped my business really blossom. I'm approaching 100 completed product designs and counting. If you're looking to start dop shipping, these guys are excellent partners.
Hello,
Thank you for your enthusiastic feedback! We're glad to hear that our platform has been instrumental in the growth of your business, making the design process seamless and enjoyable. As you continue your business endeavors, know that we're here to support you every step of the way.
Best regards,
Bart
Gelato Support Team
what an awesome service!
Hello,
Thank you for your kind words! We're thrilled to hear that you find our service awesome. If you ever have any questions or need assistance, please don't hesitate to reach out.
Best regards,
Bart
Gelato Support Team
Great experience overall. The products are of a great quality, logistics is efficient and customer support is reactive.
Hello,
Thank you for sharing your positive experience with Gelato! We're thrilled to hear that you're satisfied with the quality of our products, efficient logistics and customer support. If you ever have questions, need assistance, or want to share more feedback, feel free to reach out.
Best regards,
Bart
Gelato Support Team
Gelato is one of the best P.O.D companies out there. Every time I contact customer service, I receive a thorough and quick response. I feel valued as a customer. Their products are high quality. 5 stars from me
Hello,
Thank you for sharing your positive experience with Gelato! We're delighted to hear about the excellent support you've received from our team and your satisfaction with the quality of our products. Ensuring our customers feel valued and content is our top priority. If you ever have more feedback or need assistance, please don't hesitate to reach out.
We appreciate your support!
Bart
Gelato Support Team
The process of creating my project was so easy. It beats having to actually make the shirt myself. Will be a repeat customer definitely.
Hello,
Thank you for sharing your positive experience with us. We're delighted to hear that you found the process of creating your project with Gelato easy and convenient. Providing a seamless experience for our customers is a top priority for us. We're glad to have saved you time and effort, and we look forward to serving you again as a repeat customer. If you have any questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your support.
Kind regards,
Michal
Gelato Support Team
USING IT FOR THE VERY FIRST TIME AND I WILL SAY THAT MY EXPERIENCE WAS GOOD. EVEN WITH THE LEARNING CURVE. YOU DON'T NEED DESIGN EXPERIENCE BUT YOU STILL HAVE TO LEARN TO USE THE TOOLS. THIS WAS THE EASIEST TO LEARN SO FAR. AFTER A FEW MORE MY CONFIDENCE WILL BUILD AND I'LL BE A CUSTOM DESIGN QUEEN!! THANKS GELATO FOR MAKING THIS SMOOTH AND FOR HAVING ABSOLUTELY EVERY THING I NEEDED TO GET MY DESIGNS IN THE STORE QUICKLY
Hello,
Thank you for your kind review! We're glad to hear that your first experience with Gelato was positive, even with the learning curve. It's great to know that our tools have been easy for you to learn and use. We're here to support you as you continue to build your confidence and create custom designs. Thanks for choosing Gelato!
Best regards,
Michal
Gelato Support Team
Outstanding service, easy to use. great customer service
Hi,
Thank you for your wonderful review! We're glad to hear that you find our service outstanding and easy to use. It's also great to know our customer service team has met your expectations. We appreciate your support and look forward to continuing to serve you. Thank you for choosing Gelato!
Best regards,
Michal
Gelato Support Team
SOOO Happy I found Gelato. I am just starting up a print on demand store and have been so overwhelmed when trying to use the competitions sites. I couldn't even get them to connect to my Shopify account. With Gelato it was so fast and surprisingly easy to get my first product up. I am very excited about my new online store and working with Gelato!
Hello,
Thank you for sharing your experience with us! We're thrilled that you found Gelato and that it has made starting your print-on-demand store a smooth and exciting process. If you ever need assistance or have any questions as you continue to build your store, please don't hesitate to reach out. We're here to support you every step of the way!
Best regards,
Bart
Gelato Support Team
I'm just learning the ropes, so I appreciate the ease of navigating through the site.
Hi,
Thank you for your positive feedback! We're delighted to hear that you find our platform easy to navigate, especially as you're just starting out. We strive to provide a user-friendly experience for all our customers, regardless of their level of expertise. If you ever have any questions or need assistance along the way, please don't hesitate to reach out to us. We're here to support you on your journey!
Warm regards,
Michal
Gelato Support Team
I was loving Gelato, everything was working fine and now all of a sudden, every time I try and press the 'sync products' button, it loads to 10% and then freezes and fails, this has been happening for the past 48 hours.
Hi,
Thank you for taking the time to share your feedback with us.
I am sorry to hear about the technical issues you've experienced. I have checked that we are already in contact and this issue is being investigated with our technical team. We will keep you posted directly for updates. We strive to ensure that our customers receive the best possible experience. If there is anything else we can make your experience 5-star, please let us know.
Best regards,
Michal
Gelato Support Team