レビュー (1,060)
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評価順
great so far, sometimes slow- but that's OK :)
Hello,
Thank you for your positive review! We're glad to hear that you are having a great experience overall. We appreciate your patience regarding occasional slowdowns and are continuously working to improve our service speed.
Best regards,
Michal
Gelato Support Team
Great experience with a few minor mishaps.
The very first sample I ordered was amazing quality, but I have not gotten that same garment type since, despite using the same exact template (I only changed the logo/branding). Still- the print & embroidery quality is top notch.
I also ordered a non-zip hoodie sample, but was sent a zip instead, which they quickly resent. I mention this because I fear it may happen with my customers once we launch - so it's something to keep in mind. Thankfully its a very seamless resolution process.
Overall, this is one of the better print on demand companies I've used from a print quality perspective
Hi there,
We are happy to know that you are delighted with our print quality. We are committed to making the experience as smooth as possible and are continuously working to improve the consistency and operations. If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at apifeedback@gelato.com. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions.
Thank you for choosing Gelato!
Kind regards,
Kyle
It is super easy to set up & get going. Local area deliveries - Get in. Just what I was looking for. Other apps for print on demand don't hold a candle to Gelato
Hello,
We're glad to hear that you find Gelato easy to set up and that it meets your needs for local area deliveries. Ease of use and efficient local services are certainly valuable aspects of a good print on demand platform.
If you have any further comments or questions, or if there's anything specific you'd like assistance with, feel free to let us know,
Bartosz
Gelato Support Team
Overall, I’m satisfied with Gelato and would recommend it to fellow creators looking for a reliable print-on-demand service.
Hello,
Thank you for your enthusiastic feedback! We're thrilled to hear that you find Gelato's platform helpful for expanding your online business globally. We're here to support you as you continue to grow and reach new customers worldwide.
Best regards,
Bart
Gelato Support Team
Just learning the platform. Thus, I am finding it very interactive.
Hello,
It's great to hear that you're finding Gelato's platform interactive as you explore and learn. If you have any questions or need assistance along the way, don't hesitate to reach out. We're here to help you make the most of your experience!
Best regards,
Bart
Gelato Support Team
I would like to be able to create a product though on my phone.
Hello Elizabeth,
Thank you for your positive feedback! Currently, our advanced design functions are available via the web platform. However, we appreciate your feedback about designing directly from your phone, and we'll definitely consider this for future improvements.
Thanks for recommending Gelato,
Bart
Gelato Support Team
Det bedste nogensinde
Hej,
Tak for den gode feedback! Vi er glade for at vide, at du har en så positiv oplevelse med vores tjenester. Hvis du nogensinde har brug for support eller har spørgsmål, så tøv ikke med at kontakte os.
Med venlig hilsen,
Bart
Gelato Support Team
It is great
Hello,
Thank you for your feedback! We're glad to know you had a great experience with Gelato. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Bart
Gelato Support Team
So far things have gone well. Easy to use and production is fast.
Hello,
Thanks for sharing your experience! We're delighted to hear that Gelato has been easy to use for you and that you appreciate the swift production. If there's anything we can do to enhance your experience further, please don't hesitate to reach out.
Best regards,
Bart
Gelato Support Team
awesome app
Hi,
Thank you for your great review! We're delighted to hear that you find our app awesome. Your feedback motivates us to keep improving and providing the best service possible. If you have any questions or need assistance, please don't hesitate to reach out.
Best regards,
Michal
Gelato Support Team