レビュー (1,046)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2024年5月11日

Super god til at frigøre dit kreativitet

EBOOS
デンマーク
アプリの使用期間:2ヶ月
Gelatoが返信しました 2024年5月13日

Hej,

Tak for din feedback! Det er dejligt at høre, at du finder vores platform nyttig til at udtrykke din kreativitet. Vi stræber efter at skabe et rum, hvor kreativiteten kan blomstre. Hvis du nogensinde har brug for hjælp eller har spørgsmål om brugen af Gelato, er du velkommen til at kontakte os. Vi er her for at hjælpe dig hele vejen!

Best regards,
Bart
Gelato Support Team

2024年5月17日

thanks

dom store
イギリス
アプリの使用期間:27日
Gelatoが返信しました 2024年5月18日

Hi,

Thank you for your kind words! We're glad to hear that you're satisfied with our app. If you have any questions or need assistance in the future, feel free to reach out to us. We're here to help!

Kind regards,

Michal
Gelato Support Team

2024年4月5日

I removed the app a year ago and just realized you were charging me for an entire year $14.99/mo. I checked the account and it showed I didn't have a subscription because I canceled it a year ago. SO SHADY.

Art Emerge Gallery
アメリカ合衆国
アプリの使用期間:約1年
Gelatoが返信しました 2024年4月7日

Hi there,

We're sorry to hear you've had an unexpected experience with us.

We've reached out to clarify the account the subscription was under, and have provided you with a refund as we can see it was intentional, and not your primary account.

If there's anything further we can do please let us know.

Best regards,
Kyle
Head of Customer Service

2024年4月17日

Great variety of options and easy to navigate steps to create a product

Vibin' Rebel Gear
アメリカ合衆国
アプリの使用期間:約18時間
Gelatoが返信しました 2024年4月19日

Hello,

Thank you for your positive review! We're pleased to hear that you appreciate the variety of options available on Gelato and find our platform easy to navigate when creating products. Your satisfaction is our priority, and we're committed to providing a seamless experience. If you have any further questions or need assistance, please don't hesitate to reach out. We value your support.

Best regards,

Michal
Gelato Support Team

2023年11月22日

The worst application, I do not recommend it to anyone. After one wash, the products are suitable for wiping the floor, not for wearing. 20 of my 100 packages were lost. Some of the parcels that arrived had wrong prints. these are scammers!!

Sekta
ポーランド
アプリの使用期間:3ヶ月
Gelatoが返信しました 2023年11月24日

Hi there,

We are sorry for the experience you've had with us - this is very painful to see and not up to the standards that we set. At the same time, we'd like to sincerely thank you for providing us with this feedback, and providing us the chance to learn and improve.

We've reached out via email with the actions we've already taken, including the details of the updated tracking links, and would love to continue the conversation to ensure we follow this to a satisfactory conclusion you are delighted by.

Please don't hesitate to let us know if there's anything further we can do, and we look forward to discussing further.

Best regards,
Kyle
Customer Service Manager

2023年11月23日

Very good quality prints. Fastest delivery! I switched from another supplier in no time! Great work.

Smoke Threadz
カナダ
アプリの使用期間:約1ヶ月
Gelatoが返信しました 2023年11月28日

Hello,

We're delighted to hear that you're impressed with the quality of prints and the speedy delivery at Gelato! It's fantastic that the transition from your previous supplier was smooth. If you have any further feedback or questions, feel free to let us know.

Thank you for choosing Gelato,
Bartosz
Gelato Support Team

2024年4月26日

Good quality and good shipping.

Kosmic Design
ブラジル
アプリの使用期間:11ヶ月
Gelatoが返信しました 2024年4月28日

Hi,

Thank you for taking the time to leave us a positive review. We're glad to hear that you're satisfied with the quality of our products and our shipping services. Ensuring high-quality products and timely delivery is our top priority, and we're pleased to know that we've met your expectations. If you have any further feedback or questions, please feel free to reach out to us. We appreciate your support!

Best regards,

Michal
Gelato Support Team

2024年5月4日

Easy to create my designs so far and prices compare well to other sites.

BigFit
アメリカ合衆国
アプリの使用期間:約2時間
Gelatoが返信しました 2024年5月6日

Hello,

Thanks for sharing your thoughts! We're glad to hear that you've found our platform user-friendly and that our prices are competitive. If you ever need assistance or have any questions, feel free to reach out to us.

Best regards,
Bart
Gelato Support Team

編集日:2024年4月13日

one word amazing!!!

HEART FELT DESIGNS
アメリカ合衆国
アプリの使用期間:6ヶ月
Gelatoが返信しました 2024年3月31日

Hi,

Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance.

Best regards,

Michal
Gelato Support Team

2024年1月16日

Thanks a lot for great service

Art House Fashion
アメリカ合衆国
アプリの使用期間:7ヶ月
Gelatoが返信しました 2024年1月17日

Hello,

Thank you for your feedback! We're glad to hear that you are happy with our service and integration with Shopify. If you have any more insights or suggestions, feel free to share.

Warm regards,
Michal
Gelato Support Team