レビュー (701)

総合評価
4.8
評価レベルごとの件数
  • 評価の87%は5つ星です
  • 評価の6%は4つ星です
  • 評価の2%は3つ星です
  • 評価の2%は2つ星です
  • 評価の4%は1つ星です
2023年1月10日

Intégration à Shopify ultra simple, service d'impression et de livraison très rapide.
Tarifs attractifs.

plandrian
フランス
アプリの使用期間:約1ヶ月
Gelatoが返信しました 2023年1月11日

Bonjour,

Merci d'avoir pris le temps de laisser cet avis.

Nous sommes heureux d'apprendre que vous avez pu facilement intégrer Gelato à votre boutique Shopify, et nous serons heureux de voir votre entreprise se développer avec nous.

Si vous avez besoin d'aide, notre équipe d'assistance est à votre disposition 24 heures sur 24, 7 jours sur 7.

Meilleures salutations,
Bartosz
Équipe d'assistance Gelato

2021年8月7日

The app integrates so well with Shopify, it's easy to create, update and sell products. Looking forward to further exploring the options.

Tangerine Print Shop
カナダ
アプリの使用期間:30日
Gelatoが返信しました 2021年8月9日

Thank you for your review! We're glad to hear the integration was easy and that we can support the growth of your art business with our products. Our team is working to make the software even easier and more automated, and we have great products coming up in the next few months. We look forward to continuing to work with you! Best, Achille.

2021年8月16日

I used this app to start my POD journey. The order fulfill time is very impressive. I got two orders one for Gelato and other for Printify. Gelato is already shipped while Printify is still in process. Easy to use app and mockups are good. Integration and UI of the app and the platform is also very user-friendly. I am planning to use this instead of other POD apps.

CovertNarc.Shop
カナダ
アプリの使用期間:30日
Gelatoが返信しました 2021年8月16日

Thank you for your review. We're very happy to support your new journey with our local production network and app! We will also be launching some exciting new products and platform features very soon to continue to help you grow. If you need us, we're here to support you 24/7. Best wishes, Alyssa

編集日:2021年7月7日

I am updating my review. Gelato reached out to me and addressed my concerns. Company staff called and worked with me. Two of the issues have been resolved and the third is well on its way to a solution. If you are looking for a company to quickly address and fix issues, I recommend Gelato.

Livabby Tea
アメリカ合衆国
アプリの使用期間:26日
Gelatoが返信しました 2021年7月2日

Thank you for your feedback and for being open to re-evaluating the rating. We are glad we were able to clarify the issues quickly. We are here to support and ensure that your store becomes a success - please continue to share your feedback and we will continue to improve the service for everyone. Best, Achille

2022年6月3日

I love this app, work perfectly , customer service is excellent, product quality is excellent, my customer is happy with her ordered, fast shipping ..what not to like ..keep up the good work Gelato

designedbyleela
カナダ
アプリの使用期間:25日
Gelatoが返信しました 2022年6月8日

Hi Leela, thanks for your review! We're glad to hear that our app integration is working well and that our products/service are excellent. Our team is here 24/7 to support your growth. Kind regards, Kyle

2022年3月1日

Once I worked out how to use the app it becomes very easy. Gelato takes care of all the printing and shipping a fantastic service and the integration with my Shopify store make life much simpler.

artfulcasual
アイルランド
アプリの使用期間:22日
Gelatoが返信しました 2022年3月2日

Hi, thanks for reviewing! We're glad our integration helps you optimize your business and that you're happy with our service. Do feel free to reach out if you ever need support with anything. Kind regards, Adeline

2022年5月1日

I use this app to help create most of my products. It is easy to use and the support has been amazing so far.

Stand Out Nation
イギリス
アプリの使用期間:22日
Gelatoが返信しました 2022年5月2日

Hi, it's amazing to hear you are enjoying our integration! We're happy to support you anytime you may need us. Thanks for your review! Kind regards, Adeline

2022年11月4日

So far so good! I've only used it for calendars but they were all shipped out fast and customers are pleased! Hurrah! Thanks so much guys.

Emily Hare
イギリス
アプリの使用期間:18日
Gelatoが返信しました 2022年11月4日

Hello Emily,

Thank you for your review.

We're happy to hear that your first orders went well, calendars are a great choice in the end of the year, and we're looking forward to see you selling even more of them, as the New Year is coming soon!

By the way, have you looked into Gelato+ subscription?
This one allows you to save 30% of shipping costs, so you can offer even more competitive prices to your customers:
https://www.gelato.com/en-US/plus

If you need anything, let us know - we're available for you 24/7.

Thanks,
Bartosz

2021年2月18日

I've been waiting for their technical team to help me with an issue for over a week and I'm constantly being told my request is being escalated. Good to know where their priorities lie.

Sketchd
ニュージーランド
アプリの使用期間:14日
Gelatoが返信しました 2021年2月21日

Hi
First of all I am sorry for not providing a faster public response. We have tried to come in contact with you but without success.
Our technical team has worked intensively and have now provided a solution for your issue. The detailed information was sent directly to you.
Our team and I are available anytime to provide immediate assistance if you need any further support.
Regards,
Pradeep
Head of Customer Success

2020年12月15日

Easy to handle app to sell their goods in your shop and to automate your orders. Great support, good quality, and the mindset to improve their and your business with innovation and communication. Until now no problems about rejected orders or late shipping.

Kartenhandlung Rothert
ドイツ
アプリの使用期間:13日
Gelatoが返信しました 2020年12月15日

Thank you for your kind words! The team and I are excited to continue to work and develop together with you. Continue to send your feedback and ideas as it will make us provide an even better service.

All the best,
Styrbjörn
Product Manager