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Gelato has been great no issues at all & easy to use & great prices to. I just wish they had as more sweater & tee colours that Printify have, more trending colours it lets them down a bit. Hoping for more home decor soon, like cushions. They are great for Australian customers too which is incredibly favourable.
Hi, thanks for your review and feedback. Great to hear that you're enjoying our Shopify integration. You'd be pleased to know that we will be launching a home decor product this year to delight your customers! Remember that our support team is always on standby 24/7 should you have any queries. Kind regards, Adeline
I am really happy with Gelato and would absolutely recommend this app and print-on-demand company. The app is really easy to use and intuitive. The products are premium quality and the customer service is outstanding. I feel seen and heard and get the help I need! Definitely recommended!
Hi Annette, thanks for the review and recommendation. We're very glad to hear that you're happy with our integration. Should you need anything, we're available 24/7. Kind regards, Kyle
This is a great app. Printing is of great quality. Great customer service. Highly recommend Gelato. Very happy
Hi, thanks for your review! Happy to hear that you are satisfied with our app and customer service. Our team is here to help anytime you need us! Kind regards, Adeline
Très bon produits, très bonne impression.
Votre satisfaction est notre priorité, et nous sommes reconnaissants que vous ayez pris le temps de partager votre expérience positive. Si vous avez d'autres commentaires ou des questions, n'hésitez pas à nous contacter. Merci de choisir Gelato !
I use Gelato worldwide. The customer service is very good. They took the time to help me go through zoom meetings for technical issues I had / functionalities I didn't understand. Upload new products is very easy, and there's a large variety of choice. The only thing is, there is no much packaging personalization possibilities.
Hi,
Thank you for your positive review on Gelato.
We are glad to hear that you are overall satisfied with both the product offering and Customer Service.
Also, very valuable feedback on custom packaging. The background for this is that we have close to 150 partners across 30 countries. We have built the network supported by standard in order to scale globally. The positive aspect of this is that Gelato provides a fast and most efficient delivery experience all over the world.
We are here to support your business and growth going forward. Please do not hesitate to reach out.
Best regards,
Achille
Achille Mileto
Head of Customer Advocacy
Gelato
I'm a professional oil painter & illustrator with 20 years experience creating prints of my work with local printers. I was hesitant moving my business online as I didn't want to risk quality issues with my customers. I did a lot of research and tests with various companies, simply put, Gelato won my business. Excellent customer service, beautiful print work, satisfied artist.
Thank you very much for your review! It is so motivating to hear that we could play this part in moving your business online and support your creativity. Our team is here for you and your customers 24/7. Best, Achille.
gooood
Hello,
Hello,
Thank you so much for taking the time to leave the 5-star rating! Our Team is available 24/7 if you ever need assistance.
Kind regards,
Bart
Gelato Support Team
Gelato is a great print on demand app, their team is very helpful and products quality are excellent. I highly recommend it
Hi, thanks for your review. Great to hear you're happy with our integration and products. Our team is here 24/7 to help if needed. Kind regards, Adeline
Integración perfecta, todo va perfecto
Hola,
¡Gracias por compartir su experiencia con nosotros! Estamos encantados de saber que la integración de Gelato ha cumplido con sus expectativas. Si tiene más comentarios o preguntas, no dude en comunicarse. Estamos aquí para garantizar su éxito continuo.
Atentamente,
Bart
Gelato Support Team
I am a very happy customer with Gelato. Not only are there products high-quality but their customer support is amazing. Whether I use their chat app for assistance or I email them directly, they are always very helpful! I recently had a discussion with one of their team members and the marketing strategy I received has made a huge difference in my online business. Thank you so much Gelato!
Hello,
We are absolutely delighted to hear that you are a very happy customer with Gelato! Thank you for taking the time to share your positive feedback. It brings us great joy to know that our high-quality products and exceptional customer support have made a positive impact on your business.
Our team takes pride in providing top-notch assistance through our chat app and email, and we're thrilled to have been able to help you. It's fantastic to hear that the marketing strategy you received from one of our team members has made a significant difference in your online business. We always strive to provide valuable insights and support to our customers to help them thrive.
Your success and satisfaction mean the world to us, and we are grateful to have the opportunity to be a part of your journey. Should you ever need any further assistance or have any questions, please don't hesitate to reach out to us. Thank you for choosing Gelato, and we look forward to continuing to support your business.
Here's to more success and growth together,
Bartosz
Gelato Support Team