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Great App, 100% quality products and services. His delivery options are more important for our customer experience. Good Job guys.
Hi, thanks for your review! It's great you are enjoying our products and integration. Please feel free to reach our support team whenever you need us. We're here 24/7 to help! Kind regards, Adeline
Excellent application! Gelato delivers high quality poster print with excellent delivery time [3 - 5 days]. Also, if there is something wrong with the order their customer supports always finds a solution! Absolutely recommend!
Thank you for your review! We're so happy that you're satisfied with our app, poster quality and delivery time. Our team is here to support Our Icons 24/7 as you continue your journey! Best wishes, Achille
Sehr einfache Integration, intuitive Bedienung. Klare, verständliche Benachrichtigungen während Bestellprozessen.
Hallo, danke für Ihre Bewertung. Es freut uns zu hören, dass Gelato für Sie wie erwartet funktioniert, und wir freuen uns darauf, auch in Zukunft mit Ihnen zusammenzuarbeiten. Falls Sie etwas von uns brauchen, sind wir 24/7 erreichbar. Mit freundlichen Grüßen, Bartosz
I'm very happy with the printing quality and fast shipping in Germany. I've tried several other providers, but gelato is by far the most reliable and fastest.
Hi,
Thank you so much for the fantastic review and for choosing Gelato to fulfil and ship your orders to your customers. In particular, we are very happy you are pleased with the printing quality of our products and the delivery performance of our network.
Looking forward to supporting your business expansion to more countries outside Germany with our global network of 100+ print partners in 30 countries!
Please let us know if there is anything we can do to support you further.
Best,
Achille
Achille Mileto
Head of Customer Advocacy
Gelato
Gelato is the BEST. Excellent quality. Excellent customer service. LOVE doing business with you!
Hello,
Thank you for your enthusiastic feedback! We're thrilled to hear that you're having a great experience with Gelato. If there's anything specific you love or if you have any suggestions for improvement, feel free to share.
We appreciate your support and look forward to continuing to serve you,
Bartosz
Gelato Support Team
Gelato is easy to use and very intuitive and very quick to pick up and learn. Easy to work out what you need to do. Easy to combine with Shopify
Hi, thanks for your review. It's great you find it easy to set up and sell with our Shopify integration! Our team is here for you 24/7 should you require our assistance with anything. Kind regards, Adeline
Gelato is the fastest and highest quality print partner for art prints I've found. We had some initial issues with API connectivity and Gelato's support team worked hard to resolve them in time for launch. Very happy thus far!
Thank you for your review! We're happy to hear that you were able to launch your store in time and are glad with our support team and quality. You can surely count on us for assistance any time you need us! Kind regards, Adeline
Gelato has been amazing! I started selling prints of my photographs and had little idea of where to start, and then I discovered Gelato. My experience has been fantastic. Thank you!
Hello,
You're very welcome! It's wonderful to hear that Gelato has been amazing for your print-selling journey, especially with your photographs. If you ever have more questions or need assistance, feel free to reach out.
Wishing you continued success with your business,
Bartosz
Gelato Support Team
I used this app to help me sell in my store. I really like how it is easy to set up. I find myself making new products everyday. It's that easy
Hi Josh, thanks for your review! We're glad you're enjoying our services and products. Do reach out if you ever need our support. We're here 24/7. Kind regards, Adeline
Truly a new type of provider in shopify has come! Gelato has great direct and quick email support - which was valuable since my main need was printed books with rainforest photos I get in my explorations. I ordered a sample book I made and me and my family WERE IMPRESSED. It was like being in the forest. This is a wip and they are in contact with me about it. I am now looking at their other products. I was surprised about the founder statement - that they are a SOFTWARE company that improves and interfaces with thousands of print providers all over the world. This is awesome. My suggestions is to look closely at other POD's like printify, printful and gooten and get some ideas from their approach. Each has something unique and helpful - like in Printify I can copy a product and then edit into a new one by changing the image - good for a group of similar products! With this i choose a topic - like the pillows now in www.yunque.store - most are a template I copied since most are Hubble telescope images. Did all that in 2-3 hours - 18 new pillow products in the store! As an example for canvas they allow multiple sizes at the same times, and then tell you what sizes is the provided image a good fit. Normally i make 3 canvas sizes, this is one design vs making 3 separate designs for each canvas size. Most POD's have this feature. To finish 5-stars is a low score - your business deserves more!
Hi,
Thank you so much for your kind words - they mean a lot to us!
I have already passed your feedback along to our team to ensure they it is considered for future improvements.
Should you have any additional feedback you would like to share with us, please do not hesitate to reach out.
Looking forward to supporting your business expansion!
Thanks!
Achille
Achille Mileto
Head of Customer Advocacy
Gelato API