Recensies (1.189)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
21 juli 2024

Very simple platform to use and you to use And to learn I enjoy it very much We got a great deal on their pricing and customer support is very helpful and I really enjoy the app Keep doing the great work

My Store
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Gelato heeft geantwoord 23 juli 2024

Hello,

Thanks so much for your kind words! We’re thrilled to hear you’re enjoying the platform and finding it easy to use. It’s fantastic that you’re happy with our pricing and support. If you ever need anything or have suggestions, just let us know!

Best regards,
Bart
Gelato Support Team

22 september 2024

DONT KNOW YET

Dacoma store
Oostenrijk
25 dagen gebruiken de app
Gelato heeft geantwoord 23 september 2024

Hi there,

Thank you for your review! We understand that you're still exploring the platform. We truly value your feedback and have reached out to learn more about how we can improve your experience. If there's anything else we can assist you with, please reach out to us via apifeedback@gelato.com

Best regards,
Bart
Gelato Support Team

Bewerkt 11 april 2024

Nicer interface than printify with better options for print location and control. Mockups would be nice to allow import of pre made mockups from files existing.

good layouht for adding importing products, although it would be nice to pick more tan one at a time

RoseThorn Place
Nieuw-Zeeland
4 maanden gebruiken de app
Gelato heeft geantwoord 25 maart 2024

Hello,

We appreciate your detailed feedback. Your insights into our interface and mockup options are valuable to us as we continuously enhance our platform. Have you explored our Mockup Studio feature? It enables you to import your own mockups from existing files. If you have further feedback or specific ideas, feel free to reach out directly.

Our aim is to ensure your Gelato experience is seamless and enjoyable,
Bart
Gelato Support Team

9 september 2024

Very helpful!

Nation Party Collective
Canada
6 maanden gebruiken de app
Gelato heeft geantwoord 10 september 2024

Hello,

Thank you for the review!

If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at apifeedback@gelato.com. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions.

Thank you for choosing Gelato!

Kind regards,

Michal
Gelato Support Team

3 maart 2024

Finding the limitations of sizing designs is not very competitive to other sources. The 150 DPI is making the design to small. The DTG is falling short of the expected color.

Woodchucks Garage
Verenigde Staten
5 maanden gebruiken de app
Gelato heeft geantwoord 6 maart 2024

Hi,

Thank you for sharing your feedback regarding our Shopify app. We appreciate your input regarding sizing limitations and understand your concerns about the 150 DPI and color expectations with DTG. We apologize for any inconvenience you've experienced. Our team is continuously working to enhance our services, and your insights are valuable in this process. If you have specific details or examples to share, we would love the opportunity to investigate further and address any issues. We've reached you directly via e-mail to assist you further.

Best regards,

Michal
Gelato Support Team

31 maart 2024

I enjoy the products from Gelato.

I use the multi product tool to add to store, on my mobile browser because the multi product tool doesn't seem to exist on the app. On more than one occasion I have gotten to the end only to have the site freeze and I lose 30 minutes of work.

Mad Genius Designs by Jewel Goodwin
Canada
4 dagen gebruiken de app
Gelato heeft geantwoord 2 april 2024

Hi,
Thank you for sharing your experience. We're glad to hear that you enjoy our products. We apologize for any inconvenience you've encountered while using the multi-product tool on your mobile browser. We understand the frustration of losing work due to site freezes. If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at apifeedback@gelato.com. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions.

Thank you for choosing Gelato!

Best regards,

Michal
Gelato Support Team

24 april 2024

Very simple use , but have a trouble with some API for Amazon Sell.

Anymage Sweden
Zweden
3 maanden gebruiken de app
Gelato heeft geantwoord 26 april 2024

Hi,

Thank you for your feedback! We're glad to hear that you find Gelato easy to use. We apologize for the trouble you encountered with the API for Amazon Sell. We're constantly working to improve our platform, and we appreciate your input. If you have any further issues or suggestions, please don't hesitate to contact us directly at apifeedback@gelato.com.

Best regards,

Michal
Gelato Support Team

16 maart 2024

perfect right now

ProxyDiez
Frankrijk
8 maanden gebruiken de app
Gelato heeft geantwoord 18 maart 2024

Hi,

Thanks for your review! If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at apifeedback@gelato.com. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions.

Thank you for choosing Gelato,
Bart
Gelato Support Team

11 maart 2024

Very good experience so far.

alphasailor
India
2 maanden gebruiken de app
Gelato heeft geantwoord 13 maart 2024

Hi,

Thank you for taking the time to write the review. If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at apifeedback@gelato.com. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions.

Thank you for choosing Gelato!

Best regards,

Michal
Gelato Support Team

6 augustus 2024

Super app! I like.

Wallart Artworks custom
Canada
Ongeveer een maand gebruiken de app
Gelato heeft geantwoord 7 augustus 2024

Hi,

Thanks for your great review! Should you need any help or have any questions reach out to us via apifeedback@gelato.com.

Kind regards,
Bart
Gelato Support Team