Recensies (472)
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Very happy with Gelato. Integration with our Shopify store works great and is very easy to manage. Really helpful support staff too - always there and easy to work with. Product range is great and production and delivery has already proven better than some other POD providers. Thanks Gelato.
Hi, thanks for your review. It's energizing to hear you're happy with our integration and service! Please let us know if we can help you with anything, our team is here for you 24/7! Kind regards, Adeline
The fact that the products are of good quality. The sizes generous and true. The service super fast and amazing. My customers get to edit and approve of their custom choices prior to confirming and placing the order. No problem with getting a refund for a faulty product, provided there is adequate documentation and verification. Reducing cost for shipping for our customers, potentially customs costs and reducing the carbon footprint are further bonus's I absolutely love. I have to say, so far......I am impressed!
Hi,
Thank you for sharing your positive experience with Gelato! We're thrilled to hear that you appreciate the quality of our products, our efficient service, and our customer-friendly features like customization options and hassle-free refunds. We're also glad that our efforts to reduce shipping costs and environmental impact have resonated with you. If you ever need any assistance or have feedback to share, please feel free to reach out to us. We're here to support you every step of the way!
Best regards,
Michal
Gelato Support Team
We use gelato app for Amazon through Shopify and we are more than happy thanks to one thing : they are open to feedbacks and work with you in order to improve their app. We are located in France and the previous printer for mugs was located in UK so they decided to hire a new printer in France in order to reduce shipping time based on our needs. Thanks for this improvement and taking time to discuss with us !
Hi,
Thank you for investing the time in giving us this review.
Many customers value our local presence because it is great for your end customers. France is an important market for Gelato. We are growing very rapidly in France so as I am writing this we are working with expanding our wall art categories.
We hope that this will give you an even more powerful product catalogue to grow your business.
Thank you again!
Best,
Achille
Achille Mileto
Head of Customer Advocacy
Gelato
amazing!
Hi,
Thank you so much for taking the time to leave the 5-star rating! Our Team is available 24/7 if you ever need assistance.
Kind regards,
Michal
Gelato Support Team
bis jetzt ist alles prima kann ich nur empfehlen
Das ist großartig zu hören! Wir schätzen dein positives Feedback. Wenn es irgendetwas gibt, bei dem wir dir helfen können oder wenn du weitere Fragen hast, lass es uns einfach wissen. Wir sind hier, um sicherzustellen, dass deine Erfahrung mit Gelato weiterhin ausgezeichnet bleibt. Vielen Dank für deine Empfehlung!
Very happy with Gelato. Customer support is great and the website (hub) is easy to use. I would like the mock-ups to have a bit more variety. But I am currently using other services for this :)
Hello and thank you for your review. We're thrilled to hear that you are enjoying our platform and support. Do know that we are working to provide more mock-ups for our customers in the near future. We're always here 24/7 whenever you need help! Kind regards, Adeline
Gelato ist eine coole Firma, die ich für meine Fotokunst ausgewählt habe.Ich mag das Konzept des Droppshippings, es gibt nichts vergleichbares!
Guten Tag!
Vielen Dank für Ihr Feedback und Ihre Unterstützung! Es freut uns sehr zu hören, dass Sie mit Gelato zufrieden sind und das Konzept des Droppshippings schätzen. Wir sind hier, um Ihre Fotokunst zu unterstützen und freuen uns darauf, weiterhin mit Ihnen zusammenzuarbeiten. Wenn Sie weitere Fragen haben oder Hilfe benötigen, stehen wir Ihnen gerne zur Verfügung.
Mit besten Grüßen,
Michal
Gelato Support Team
Fantastic App and service, i have been looking for a very long time for a POD service that offers fast shipping at a good price, high quality prints and proper integration with all my platforms. I love that I can integrate/sync products with my existing products on Etsy and in Shopify. I have used many of POD services that don't offer this crucial feature.
The shipping is unbelievably fast! some of my customers receive their order within two days!
I still use Printify for my cushions and phone case orders but I'm hoping Gelato add more products soon so I can switch entirely to Gelato.
Hi,
Thank you very much for taking the time to share this fantastic feedback!
This is what drives us to improve our solution and global network of print and logistics partners. We are extremely humbled by your appreciation - it means a lot to us.
Please do not hesitate to reach out to us if there is anything more we can do to support you and your business moving forward.
Best regards,
Achille Mileto
Head of Customer Advocacy
Gelato
We are really happy with Gelato, it totally changed the ballgame for us to be able to sell printed products globally that are produced locally. Great products, customer service and over all functionality. Highly recommended!
Hi,
Thank you for your review. It is very energizing to see that all the work we have invested in building this global print-on-demand platform is now translating into value for you and your customers.
Looking forward to supporting your business and growing together. Please always feel free to reach out directly to me if you have any questions or new ideas.
Best,
Achille
Achille Mileto
Head of Customer Advocacy
Gelato
perfectamundo !!! gelato should win an award for best business model. i am hoping for big things to come in 2024 for gelato and their customers worldwide. SPACEJET STUDIO director henri dowd was fortunate to discover gelato and this amazing pod cybernetic direct to garment process which is just perfect for artist. gelato puts the life back into creative ecommerce. thankyou genius at work.
Hello,
Thank you so much for your incredibly positive feedback! We're thrilled to be part of your creative journey at SPACEJET STUDIO. It's our aim to provide innovative and efficient solutions for artists and businesses, and your support means the world to us. Here's to a fantastic 2024 filled with creativity, success, and many more amazing creations. If there's ever anything you need or want to share, feel free to reach out.
Wishing you continued success and inspiration,
Bartosz
Gelato Support Team