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I had a few issues publishing products to my store and the support team went out of their way to help me solve, that is very much appreciated, that every merchant is treated like we are the most important. Thanks guys!
Hello,
Thank you for sharing this! We’re happy to know that our support team could assist you and make sure everything worked smoothly. Your experience means a lot to us, and we’re here anytime you need.
Best regards,
Andrzej
Gelato Support Team
Excellent! It is extremely user friendly, and it gets the job done!
Hello,
Thank you for your great feedback! We're happy to hear that you find Gelato extremely user-friendly and that it helps you get the job done efficiently. If you ever need any further assistance, don’t hesitate to reach out.
Best regards,
Michal
Gelato Support Team
While it took a bit to learn how to do everything...I love that I can do so many things while adding designs. Personalization and changing designs or colors with the same listing is easy.
Hi there,
Thank you for your thoughtful feedback! It’s great to know you’re enjoying the flexibility in design and customization. If you need any assistance along the way, don’t hesitate to reach out.
Best regards,
Bart
Gelato Support Team
easy to use, have lots of options for design and import into your shop
Hello!
Thank you for taking the time to leave a review! We're pleased to hear that you found Gelato easy to use. It's great to know that our platform has been helpful for you. If you ever need further assistance, don’t hesitate to reach out— we're here to help.
Best regards,
Michal
Gelato Support Team
Great products, easy to integrate into our store. Plenty of choice on the free plan.
Hi there,
Thank you for the wonderful review! We're glad to hear you're enjoying our product selection and the ease of integration with Shopify. If you ever need assistance or have any questions, feel free to reach out.
We're here to help,
Bart
Gelato Support Team
Gelato is instrumental to our success. No proactive or realtime info that something is out of stock.
Could be so easy.
Hello,
Thank you for your positive feedback! We’re glad that Gelato contributes to your success. We understand the importance of real-time stock information, and we’ve recently made improvements to our stock tracking system. While there is still room for further enhancement, we’re committed to refining this feature to ensure smoother operations.
We appreciate your suggestion and will continue working on making things easier for you.
Best regards,
Andrzej
Gelato Support Team
Great customer service, so far so good!
Hi there,
Thank you for your review! We’re glad to hear you’ve had a positive experience with our customer service. If there’s anything else we can assist you with, feel free to reach out anytime.
Kind regards,
Bart
Gelato Support Team
Easy to understand, quickly add personalization, and created my 1st products. Thank you!!
Hello,
Thank you for the 5-star review! We're glad to hear that creating and personalizing your products has been easy. If you ever have questions or need assistance, we’re here to help!
Best regards,
Bart
Gelato Support Team
This app has been a dream for me as a small business owner!!
Hello,
Thank you for the wonderful 5-star review! We're always here to assist, so don't hesitate to contact us if you have any questions or need further support.
Best regards,
Andrzej
Gelato Support Team
I'll recommend it because it is easy to use, intuitive, fast, reliable...
Points than I ll love to see in future dev.
Ability to set order on paramters like size, color, etc...
Ability to have product creation batch using multiple templates and simplified parameters (picture, title,tags..) being applied when updated to all product created in the batch. for example if I create an aluminum print, a wood print, a paper print it will be nice using templates setting as a base to be able to give once for all product the picture, title and tags...
Otherwhise big thanks to your team !
Hello,
Thank you for your detailed feedback and for recommending Gelato! We’re pleased to hear that you find our platform easy to use and reliable. We appreciate your suggestions on features for future development. Your input is valuable and helps us in our continuous improvement. If you have any more ideas or need assistance, please feel free to reach out.
Best regards,
Bart
Gelato Support Team