Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 87% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
18 april 2024

going great so far, easy to use.

Digital Audio Clothing
Verenigd Koninkrijk
29 dagen gebruiken de app
Gelato heeft geantwoord 19 april 2024

Hi,

Thank you for your positive review! We're glad to hear that your experience with Gelato has been going great so far and that you find our platform easy to use. Providing a user-friendly experience is our priority, and we're pleased to know that we've met your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support.

Best regards,

Michal
Gelato Support Team

1 april 2024

I tried gelato; it was perfect, almost everything was ready, and it was easy to use. Thank you so much

ALANI DIGITAL GALLERY
Italië
Ongeveer 2 maanden gebruiken de app
Gelato heeft geantwoord 3 april 2024

Hello,

Thank you for sharing your positive experience! We're thrilled to hear that your experience with Gelato was perfect and that you found almost everything ready and easy to use. If you have any questions or if there's anything specific you'd like assistance with, feel free to reach out. Our team is here to help you make the most of your experience with Gelato.

We're here to help,
Bart
Gelato Support Team

Bewerkt 2 mei 2024

I've tried a few POD services. Gelato is really fast. The software is nice to use and they have 24/hr support.

I did encounter an issue with shipping cost, took some time, but was eventually fixed and I got a good thank you for reporting the bug.

Some products (tshirts/hoodies) do have multiple brands, so would be a nice feature request to split those up in seperate products. If I a certain brand, then I want it for a reason, now it sometimes says : Sport Tek ST350, Gildan 42000, Stedman ST8000, Just Cool JC001 . Which one will be sent depends on stock and how fast. But sometimes print qualities on 1 brand is better than the other.

Thank you Michal and Kyle for helping out!

Styleprints
Nederland
24 dagen gebruiken de app
Gelato heeft geantwoord 27 april 2024

Hi,

Thank you for sharing your experience with us, and we apologize for the inconvenience you've encountered. We understand your frustration with the discrepancies in shipping costs and the delay in resolving this matter. Regarding the personalization tool and the issue with multiple color swatches, we appreciate your feedback and are actively working to streamline this process for a better user experience. Additionally, we'd like to clarify that our local production model involves collaborating with various local businesses, leading to product branding variations based on factors such as country and location. We regret any confusion this may have caused. Rest assured, we've taken note of your concerns and will strive to address them promptly. I've also reached you directly via e-mail to assist you further. Should you have any further questions or require assistance, please don't hesitate to reach out to us directly.

Best regards,

Michal
Gelato Support Team

29 mei 2024

Gelato made us entrepreneurs. Gelato made us artists too. Also a family business owner. ;) Couldnt be happier today with the results. I think the creative and collaborative style of this highly efficient POD platform is truly remarkable. The experience is perfect and the connection between Shopify & Gelato is working super-smoothly as any good business partnership should. Shopify, you re lucky to have Gelato in your books :)

My Store
Spanje
15 dagen gebruiken de app
Gelato heeft geantwoord 31 mei 2024

Hello,

Thank you for your wonderful review! We're thrilled to hear that Gelato has helped you on your entrepreneurial journey and brought your artistic vision to life. It's great to know that the integration with Shopify has been seamless for your business. Your satisfaction is our top priority. We appreciate your kind words and look forward to continuing to support your success!

Warm regards,

Michal
Gelato Support Team

30 april 2024

Just learning the platform. Thus, I am finding it very interactive.

Stylish3Tees.com
Verenigde Staten
20 dagen gebruiken de app
Gelato heeft geantwoord 2 mei 2024

Hello,

It's great to hear that you're finding Gelato's platform interactive as you explore and learn. If you have any questions or need assistance along the way, don't hesitate to reach out. We're here to help you make the most of your experience!

Best regards,
Bart
Gelato Support Team

13 april 2024

gooood

Johnfilipmartin
Zweden
28 dagen gebruiken de app
Gelato heeft geantwoord 15 april 2024

Hello,

Hello,

Thank you so much for taking the time to leave the 5-star rating! Our Team is available 24/7 if you ever need assistance.

Kind regards,

Bart
Gelato Support Team

8 maart 2024

I love the fact that I can see how much the product would cost in different countries, and that the app automatically selects the most suitable fulfilment centre.

We Curate Gifts
Canada
4 maanden gebruiken de app
Gelato heeft geantwoord 10 maart 2024

Hi,

Thank you for sharing your feedback with us! Providing a seamless and efficient experience for our users is a top priority. If you have any further feedback or questions, please feel free to reach out. We appreciate your support and look forward to continuing to meet your expectations.

Best regards,
Michal
Gelato Support Team

30 mei 2024

great so far, sometimes slow- but that's OK :)

Organic Disaster
Australië
12 dagen gebruiken de app
Gelato heeft geantwoord 1 juni 2024

Hello,

Thank you for your positive review! We're glad to hear that you are having a great experience overall. We appreciate your patience regarding occasional slowdowns and are continuously working to improve our service speed.

Best regards,

Michal
Gelato Support Team

1 april 2024

Pretty good
theres a good plataform to u make ur own business

sleekn
Brazilië
Ongeveer een maand gebruiken de app
Gelato heeft geantwoord 3 april 2024

Hello,

Thanks for taking the time to share your thoughts with us! We're pleased to hear that you're finding Gelato to be a useful platform for starting your own business venture. If you ever have any questions or need assistance along the way, don't hesitate to reach out.

Best regards,
Bart
Gelato Support Team

23 maart 2024

Easy to use and to connect to Shopify, Etsy and other shops

Art by Feht - Design by Dee
Verenigde Staten
Ongeveer een maand gebruiken de app
Gelato heeft geantwoord 25 maart 2024

Hello,

Thank you for your feedback! We're glad to hear that you find Gelato easy to use and convenient for connecting with various platforms. If you have any more feedback or questions, feel free to reach out.

Best regards,
Bart
Gelato Support Team