Avaliações (1 189)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
5 de janeiro de 2025

super amazing to create your own brand

one100
Nova Zelândia
5 meses usando a aplicação
Questão respondida por Gelato 7 de janeiro de 2025

Hello,

Thank you for your kind feedback! We're glad you’re having a positive experience with Gelato.

If you ever need assistance, we're here to help.

Andrzej
Gelato Support ...

8 de dezembro de 2024

It's the best platform for a new sellers because it's easy to set up and design by your self.

My Store
Quénia
3 meses usando a aplicação
Questão respondida por Gelato 10 de dezembro de 2024

Hello,

Thank you for your 5-star review! It’s great to hear that you find Gelato easy to set up and ideal for new sellers. Making the platform user-friendly is a priority for ...

20 de dezembro de 2024

Gelato's prices and platform seem nice enough and they came highly recommended to me. Prices are fine but their customer service seems a miss and fulfillment/delivery times are way off and inconsistent (1 order took almost 4 weeks from order to delivery). I had them on my store, a long order fulfillment and poor customer service resulted in my removing them from my store. I cannot recommend them. ...

Natural 20 Tees
Estados Unidos
26 dias usando a aplicação
Questão respondida por Gelato 21 de dezembro de 2024

Hi,

Thank you for taking the time to share your feedback. We deeply regret the issues you experienced with fulfillment and customer service, and we sincerely apologize for ...

28 de novembro de 2024

Whoever designed this user experience, needs to go back to thier last job, feeding Monkeys.
Everytime I log into this PIG of a system, it takes an hour to find how to get my products.
How the hell to people put up with this junk is beyond me.

Jimny4WD Accessories
Nova Zelândia
Aproximadamente 1 ano usando a aplicação
Questão respondida por Gelato 30 de novembro de 2024

Hello,

We’re sorry to hear about your experience and appreciate your feedback. We strive to make our user experience as seamless as possible and are constantly working to ...

12 de dezembro de 2024

Being new to gelato, I was skeptical and curious. So far of my experience has been great. The quality of the product was amazing and the time to receive as fast and easy.

Defcon Patriot MAGA Shop
Estados Unidos
Aproximadamente 1 mês usando a aplicação
Questão respondida por Gelato 13 de dezembro de 2024

Hello,

Thank you for your 5-star review and for sharing your experience with Gelato. We're delighted to hear that your initial skepticism has turned into satisfaction and ...

20 de janeiro de 2025

VERY GOOD CONNECTION WITH SHOPIFY, MAKE IMPORT PRODUCT VERY SLEEK AND EASY

HP_ART86
Reino Unido
Aproximadamente 1 mês usando a aplicação
Questão respondida por Gelato 22 de janeiro de 2025

Hello,

We’re happy to hear the integration with Shopify is working well for you! We strive to make the process as seamless as possible. If you need assistance in the future, ...

28 de janeiro de 2025

i have now made profit thanks to this app

My Store
Reino Unido
Aproximadamente 2 meses usando a aplicação
Questão respondida por Gelato 30 de janeiro de 2025

Hi there,

That’s fantastic to hear! We’re thrilled that Gelato has contributed to your success. If there’s anything we can do to support your continued growth, let us know!

...

15 de novembro de 2024

Excellent Customer Service and support for specialised queries. They are growing at a mass scale so bugs are to expected but from my experience issues are about 5% of all orders. Divine is simply the best

ArtfulTravelPast
Reino Unido
5 meses usando a aplicação
Questão respondida por Gelato 16 de novembro de 2024

Hello,

Thank you so much for your 5-star review and thoughtful feedback. We’re delighted to hear that our customer service and support for specialized queries have met your ...

1 de novembro de 2024

The quality of the products (I used phone cases and posters so far) are excellent. Each time I have a question the customer service responds very fast, professional and really helpful. That gives me a good feeling for the future. The app is easy to use and self-explanatory, highly recommended!

Turtlebite Design
Suíça
6 meses usando a aplicação
Questão respondida por Gelato 2 de novembro de 2024

Hi,

Thank you for your fantastic 5-star review! We're thrilled to hear that you're happy with the quality of our phone cases and posters, and that you've had positive ...

14 de dezembro de 2024

Gelato is easy to use, very user friendly, and it is easy to find useful information and calculate everything to add items to my store

InspiroBeasts
Estados Unidos
6 dias usando a aplicação
Questão respondida por Gelato 16 de dezembro de 2024

Hi there,

Thank you for your kind words! We're so glad to hear you're enjoying how user-friendly Gelato is and that it's making it easier to manage your store. If there's ...