Avaliações (1 091)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
5 de dezembro de 2023

Gelato is the BEST. Excellent quality. Excellent customer service. LOVE doing business with you!

INVENTRESS
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Gelato 7 de dezembro de 2023

Hello,

Thank you for your enthusiastic feedback! We're thrilled to hear that you're having a great experience with Gelato. If there's anything specific you love or if you have any suggestions for improvement, feel free to share.

We appreciate your support and look forward to continuing to serve you,
Bartosz
Gelato Support Team

19 de janeiro de 2021

I'm very happy with the printing quality and fast shipping in Germany. I've tried several other providers, but gelato is by far the most reliable and fastest.

Cosico
Alemanha
Over 2 years usando a aplicação
Questão respondida por Gelato 19 de janeiro de 2021

Hi,

Thank you so much for the fantastic review and for choosing Gelato to fulfil and ship your orders to your customers. In particular, we are very happy you are pleased with the printing quality of our products and the delivery performance of our network.

Looking forward to supporting your business expansion to more countries outside Germany with our global network of 100+ print partners in 30 countries!

Please let us know if there is anything we can do to support you further.

Best,
Achille

Achille Mileto
Head of Customer Advocacy
Gelato

9 de abril de 2022

Gelato is easy to use and very intuitive and very quick to pick up and learn. Easy to work out what you need to do. Easy to combine with Shopify

Thinkbrig
Nova Zelândia
Over 2 years usando a aplicação
Questão respondida por Gelato 11 de abril de 2022

Hi, thanks for your review. It's great you find it easy to set up and sell with our Shopify integration! Our team is here for you 24/7 should you require our assistance with anything. Kind regards, Adeline

22 de dezembro de 2021

Gelato is the fastest and highest quality print partner for art prints I've found. We had some initial issues with API connectivity and Gelato's support team worked hard to resolve them in time for launch. Very happy thus far!

Outdoor Life Cover Art Shop
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Gelato 24 de dezembro de 2021

Thank you for your review! We're happy to hear that you were able to launch your store in time and are glad with our support team and quality. You can surely count on us for assistance any time you need us! Kind regards, Adeline

30 de janeiro de 2022

I used this app to help me sell in my store. I really like how it is easy to set up. I find myself making new products everyday. It's that easy

Janitor Josh
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Gelato 31 de janeiro de 2022

Hi Josh, thanks for your review! We're glad you're enjoying our services and products. Do reach out if you ever need our support. We're here 24/7. Kind regards, Adeline

1 de outubro de 2020

Truly a new type of provider in shopify has come! Gelato has great direct and quick email support - which was valuable since my main need was printed books with rainforest photos I get in my explorations. I ordered a sample book I made and me and my family WERE IMPRESSED. It was like being in the forest. This is a wip and they are in contact with me about it. I am now looking at their other products. I was surprised about the founder statement - that they are a SOFTWARE company that improves and interfaces with thousands of print providers all over the world. This is awesome. My suggestions is to look closely at other POD's like printify, printful and gooten and get some ideas from their approach. Each has something unique and helpful - like in Printify I can copy a product and then edit into a new one by changing the image - good for a group of similar products! With this i choose a topic - like the pillows now in www.yunque.store - most are a template I copied since most are Hubble telescope images. Did all that in 2-3 hours - 18 new pillow products in the store! As an example for canvas they allow multiple sizes at the same times, and then tell you what sizes is the provided image a good fit. Normally i make 3 canvas sizes, this is one design vs making 3 separate designs for each canvas size. Most POD's have this feature. To finish 5-stars is a low score - your business deserves more!

Yunque Store
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Gelato 2 de outubro de 2020

Hi,

Thank you so much for your kind words - they mean a lot to us!

I have already passed your feedback along to our team to ensure they it is considered for future improvements.

Should you have any additional feedback you would like to share with us, please do not hesitate to reach out.

Looking forward to supporting your business expansion!

Thanks!
Achille

Achille Mileto
Head of Customer Advocacy
Gelato API

Editado a 15 de dezembro de 2020

Very good app, order process is fast and easy to use.
Like every app there are prons and cons, after having test them all Gelato is by far the best app.. A lot of new products and updates are coming and I am really excited to keep going in this adventure with them. I can only recommand this app. Try it before judging it.

Cartoonely
França
About 2 years usando a aplicação
Questão respondida por Gelato 15 de dezembro de 2020

Hi,

Thank you so much for the great review and for the feedback.

Looking forward to working with you with new exciting products and features to support your business expansion.

Best regards,

Achille Mileto
Head of Customer Advocacy
Gelato

27 de abril de 2022

So happy with Gelato. The team goes above and beyond to take care of our business. Working with Laura, our Customer Success Manager, has really helped with planning campaigns and ensuring our needs and our customer's needs will be met. Laura is amazing...she checks in, answers emails promptly and has really helped us build our business. Gelato is great! Awe highly recommend them.

Autism Canada
Canadá
About 2 years usando a aplicação
Questão respondida por Gelato 28 de abril de 2022

Hi, thanks for your review. We're so grateful for partners like you. Our Customer Success and Support teams are here to help in any way we can. You can count on us 24/7. Kind regards, Adeline

5 de setembro de 2020

Gelato m'a permis de trouver ce que je ne parvenais pas à trouver avec d'autres applications d'impression à la demande de posters. Je livre à l'international et j'avais des difficultés à trouver une appli qui gère les cm et les pouces et qui puisse livrer dans le monde sans que les frais de port soient exorbitants comme c'est souvent le cas. J'ai trouvé cela avec Gelato. La qualité de leurs produits est vraiment excellente et j'apprécie autant le mat 200g que le semi gloss 200g. Du bon travail à des prix très très corrects. La livraison tient ses promesses et pour tester, je me suis fais livrer ce que je souhaite pour mes clients. 5 jours de la commande à la livraison au domicile... Au top. Une dernière remarque quant à l'assistance. Je n'en ai jamais connu d'aussi prévenante et rapide. Un immense merci à Achille qui m'a accompagné durant l'installation et les tests, merci pour sa réactivité et sa patience. Bref, j'ai mis du temps à trouver cette application et ce service d'impression et je ne suis pas prêt d'en changer... 5 Etoiles bien méritées et si je pouvais j'en ajouterai 5 de plus.

artsncie
França
About 2 years usando a aplicação
Questão respondida por Gelato 7 de setembro de 2020

***FRENCH (TRANSLATION IN ENGLISH BELOW)***

Bonjour,

Vos paroles nous rendent très fiers et humbles. Nous sommes heureux que vous ayez décidé d’utiliser Gelato pour votre entreprise.

Je voudrais également vous remercier personnellement pour vos aimables paroles. Vos commentaires réguliers au cours des derniers jours ont été extrêmement importants pour mieux développer notre application et nos services.

N’hésitez pas à nous contacter s’il y a autre chose avec laquelle nous pouvons vous aider.

Merci!
Achille

Achille Mileto
Head of Customer Advocacy
Gelato API

***ENGLISH***

Hi,

Your words make us very proud and humbled. We are glad you have decided to use Gelato to support your business.

I would also like to thank you personally for the kind words. Your continuous feedback during the past days has been incredibly important to develop our app and services even more.

Please do not hesitate to get in touch if there is anything else we can support you with.

Thanks!
Achille

Achille Mileto
Head of Customer Advocacy
Gelato API

28 de julho de 2023

Our experience with Gelato has been great. The support is fast even during busy periods of the year. Gelato also has people reaching out to help their clients with business reviews as well as offering advice on how to grow your business based on it's current stage and performance. We're very happy with Gelato and I would recommend them to anyone looking to start or grow their business using POD

Artmementos
Bulgária
About 2 years usando a aplicação
Questão respondida por Gelato 29 de julho de 2023

Hi there,

Thank you very much for taking the time to write this 5 star review. We love to hear that we have helped you grow your business, and that our support is fast year round!

Your recommendation means a lot to us, and we look forward to continuing to support your growth long into the future. We remain available 24/7 in case you need anything.

Kind regards,
Kyle